InsightArise Cars美国车主投诉指数
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2021 款 Jeep Wrangler 问题、投诉与召回

多很多 平稳

NHTSA 收到 2021 款 Jeep Wrangler 的车主投诉共 912 条,折合每车龄年 160.8 条,以同车龄的车来说投诉比一般车多很多(投诉指数 3.82;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 83 名。与 Jeep 其他车型相比,它的投诉率高 121%;与其他越野 SUV相比则高 137%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2020-10-20 与 2026-09-01 之间。 事故发生到提交投诉的中位延迟:11 天。

912投诉
160.8每车龄年投诉数
3.82投诉指数 对比全部跟踪车型
15召回 · ⚠ 3
5.2%涉及碰撞或起火的比例
156近 12 个月

分析

前一年款(2020)每年 90.8 条,比这一年款少。后一年款(2022)每年 81.7 条,比这一年款少。2021 款上路前两年累计 212 条投诉,比同年款车的平均高 247%。

最常见的问题类别是发动机(占投诉 24.0%),其次是转向(23.7%)与电气(20.0%)。在发动机类投诉里,车主最常提到 “engine”、“charging”、“battery”、“system”与“recall”。有 47 条投诉(5.2%)提到碰撞或起火;车主报告 14 人受伤、0 人死亡。

一半的事故发生在年款起算 35 个月内;最集中的时期是第三到第五年(占 35%)。近 12 个月新增 156 条投诉,前 12 个月是 154 条,速度大致平稳。

NHTSA 列出该年款 15 项安全召回,其中 3 项带有勿驾驶或停户外警告。 有 85% 的投诉落在召回已处理的部件范围。有 4 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Underhood fires”(2024-09-06 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型3.82
  • 对比 Jeep 其他车型2.21
  • 对比其他 2021 年款4.21
  • 对比其他越野 SUV2.37
  • 上路前两年的投诉数 · 对比同年款平均 (212)3.47
  • 第 83 名/共 85 · 2021排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2018209.1 每年4.97
  • 201995.6 每年2.27
  • 202090.8 每年2.16
  • 2021160.8 每年3.82
  • 202281.7 每年1.94
  • 202394.2 每年2.24
  • 2024334.2 每年7.94
  • 202541.2 每年0.98

Jeep Wrangler 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机219 · 24.0% · 1.08×
  • 转向216 · 23.7% · 3.65×
  • 电气182 · 20.0% · 1.27×
  • 变速箱/动力系统99 · 10.9% · 0.94×
  • 轮胎、轮毂与悬挂61 · 6.7% · 2.69×
  • 内饰与配置49 · 5.4% · 0.6×
  • 燃油系统26 · 2.9% · 0.67×
  • 车身与结构26 · 2.9% · 0.32×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • engine126
  • charging33
  • battery52
  • system81
  • recall86
  • hybrid27

转向 · 投诉中常见的词

  • wobble124
  • death108
  • steering147
  • bump62
  • violently59
  • shaking64

电气 · 投诉中常见的词

  • system recall46
  • notification electrical44
  • electrical system59
  • confirms available38
  • tool confirms38
  • recall available42

问题分类: 转向 · 发动机 · 电气 · 变速箱/动力系统 · 内饰与配置 · 车身与结构 · 轮胎、轮毂与悬挂 · 燃油系统 · 刹车 · 安全气囊与安全带

投诉提交的年份

2020: 6 6 2020 2021: 100 100 2021 2022: 106 106 2022 2023: 220 220 2023 2024: 231 231 2024 2025: 147 147 2025 2026: 102 102 2026
  • 报告碰撞: 20
  • 报告起火: 27
  • 受伤: 14
  • 死亡: 0

事故发生时的车龄

  • 1 年内14.7%
  • 1–2 年16.1%
  • 2–3 年25.3%
  • 3–5 年35.3%
  • 5 年以上8.6%

事故车龄中位数: 35 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 越野 SUV

车型投诉每车龄年投诉数投诉指数
2021 Toyota 4Runner356.20.15
2021 Ford Bronco22539.70.94
2021 Jeep Wrangler912160.83.82

安全召回 (15)

STEERING:HYDRAULIC POWER ASSIST:PUMP 案号 26V363000 · 2026-06-04

⚠ 停在户外/勿驾驶警告

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

风险: A vehicle fire increases the risk of injury.

处置: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 25V741000 · 2025-10-30

⚠ 停在户外/勿驾驶警告

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

风险: A vehicle fire can increase the risk of injury.

处置: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 24V676000 · 2024-09-12

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

风险: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

处置: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 24V652000 · 2024-09-05

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

风险: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

处置: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE:SOFTWARE 案号 24V572000 · 2024-08-01

摘要: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 92B. Vehicles previously repaired under recall 23V-116 will need to have the new remedy completed.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM 案号 24V111000 · 2024-02-15

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

风险: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

处置: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 23V787000 · 2023-11-22

⚠ 停在户外/勿驾驶警告

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

风险: A vehicle fire while parked or driving can increase the risk of injury.

处置: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP 案号 23V263000 · 2023-04-13

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.

风险: Fuel pump failure can result in an engine stall, increasing the risk of a crash.

处置: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.

STRUCTURE:FRAME AND MEMBERS 案号 23V191000 · 2023-03-23

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

风险: A fuel leak in the presence of an ignition source increases the risk of a fire.

处置: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

POWER TRAIN:CLUTCH ASSEMBLY 案号 23V116000 · 2023-02-23

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

风险: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

处置: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

ENGINE 案号 22V865000 · 2022-11-23

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.

风险: An engine shutdown can cause a loss of drive power, increasing the risk of a crash.

处置: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.

SEAT BELTS:PRETENSIONER 案号 22V766000 · 2022-10-13

摘要: Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.

风险: A seat belt with pretensioner failure may not properly restrain an occupant during a crash, increasing the risk of injury.

处置: Dealers will replace the front seat belt retractors. free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z95.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 22V767000 · 2022-10-13

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

风险: An engine stall can increase the risk of a crash.

处置: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 22V638000 · 2022-08-25

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

处置: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

POWER TRAIN:CLUTCH ASSEMBLY 案号 21V028000 · 2021-01-28

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

风险: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

处置: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2021 款 Jeep Wrangler 有多少投诉?

NHTSA 收到 2021 款 Jeep Wrangler 共 912 条投诉,约每车龄年 160.8 条。

2021 款 Jeep Wrangler 最常见的问题是什么?

最常见的类别是发动机,占投诉的 24.0%。

2021 款 Jeep Wrangler 有召回吗?

NHTSA 列出该年款 15 项安全召回。 有 4 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Underhood fires”(2024-09-06 开启,仍在进行中)。

2021 款 Jeep Wrangler 现在还有人在投诉吗?

近 12 个月新增 156 条投诉,前 12 个月是 154 条,速度大致平稳。

2021 款 Jeep Wrangler 跟同类车比起来如何?

NHTSA 收到 2021 款 Jeep Wrangler 的车主投诉共 912 条,折合每车龄年 160.8 条,以同车龄的车来说投诉比一般车多很多(投诉指数 3.82;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 83 名。与 Jeep 其他车型相比,它的投诉率高 121%;与其他越野 SUV相比则高 137%。