InsightArise Cars美國車主申訴指數
繁體中文

2021 年款 Jeep Wrangler 問題、申訴與召回

多很多 平穩

NHTSA 收到 2021 年款 Jeep Wrangler 的車主申訴共 912 筆,換算每車齡年 160.8 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 3.82;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2021 年款車中,它的每年申訴數由少到多排第 83 名。與 Jeep 其他車款相比,它的申訴率高 121%;與其他越野 SUV相比則高 137%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2020-10-20 與 2026-09-01 之間。 事故發生到提出申訴的中位延遲:11 天。

912申訴
160.8每車齡年申訴數
3.82申訴指數 對比全部追蹤車款
15召回 · ⚠ 3
5.2%涉及碰撞或起火的比例
156近 12 個月

分析

前一年款(2020)每年 90.8 筆,比這一年款少。後一年款(2022)每年 81.7 筆,比這一年款少。2021 年款上路前兩年累積 212 筆申訴,比同年款車的平均高 247%。

最常見的問題類別是引擎(佔申訴 24.0%),其次是轉向(23.7%)與電系(20.0%)。在引擎類申訴裡,車主最常提到 “engine”、“charging”、“battery”、“system”與“recall”。有 47 筆申訴(5.2%)提到碰撞或起火;車主通報 14 人受傷、0 人死亡。

一半的事故發生在年款起算 35 個月內;最集中的時期是第三到第五年(佔 35%)。近 12 個月新增 156 筆申訴,前 12 個月是 154 筆,速度大致平穩。

NHTSA 列出這個年款 15 件安全召回,其中 3 件帶有勿駕駛或停戶外警告。 有 85% 的申訴落在召回已處理的零件範圍。有 4 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Underhood fires」(2024-09-06 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款3.82
  • 對比 Jeep 其他車款2.21
  • 對比其他 2021 年款4.21
  • 對比其他越野 SUV2.37
  • 上路前兩年的申訴數 · 對比同年款平均 (212)3.47
  • 第 83 名/共 85 · 2021排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 2018209.1 每年4.97
  • 201995.6 每年2.27
  • 202090.8 每年2.16
  • 2021160.8 每年3.82
  • 202281.7 每年1.94
  • 202394.2 每年2.24
  • 2024334.2 每年7.94
  • 202541.2 每年0.98

Jeep Wrangler 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎219 · 24.0% · 1.08×
  • 轉向216 · 23.7% · 3.65×
  • 電系182 · 20.0% · 1.27×
  • 變速箱/動力系統99 · 10.9% · 0.94×
  • 輪胎、輪圈與懸吊61 · 6.7% · 2.69×
  • 內裝與配備49 · 5.4% · 0.6×
  • 燃油系統26 · 2.9% · 0.67×
  • 車身與結構26 · 2.9% · 0.32×

對比全部車款: 1.00 = 全部車款平均

引擎 · 申訴中常見的詞

  • engine126
  • charging33
  • battery52
  • system81
  • recall86
  • hybrid27

轉向 · 申訴中常見的詞

  • wobble124
  • death108
  • steering147
  • bump62
  • violently59
  • shaking64

電系 · 申訴中常見的詞

  • system recall46
  • notification electrical44
  • electrical system59
  • confirms available38
  • tool confirms38
  • recall available42

問題分類: 轉向 · 引擎 · 電系 · 變速箱/動力系統 · 內裝與配備 · 車身與結構 · 輪胎、輪圈與懸吊 · 燃油系統 · 煞車 · 安全氣囊與安全帶

申訴提出的年份

2020: 6 6 2020 2021: 100 100 2021 2022: 106 106 2022 2023: 220 220 2023 2024: 231 231 2024 2025: 147 147 2025 2026: 102 102 2026
  • 通報碰撞: 20
  • 通報起火: 27
  • 受傷: 14
  • 死亡: 0

事故發生時的車齡

  • 1 年內14.7%
  • 1–2 年16.1%
  • 2–3 年25.3%
  • 3–5 年35.3%
  • 5 年以上8.6%

事故車齡中位數: 35 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2021 · 越野 SUV

車款申訴每車齡年申訴數申訴指數
2021 Toyota 4Runner356.20.15
2021 Ford Bronco22539.70.94
2021 Jeep Wrangler912160.83.82

安全召回 (15)

STEERING:HYDRAULIC POWER ASSIST:PUMP 案號 26V363000 · 2026-06-04

⚠ 停在戶外/勿駕駛警告

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

風險: A vehicle fire increases the risk of injury.

處置: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 25V741000 · 2025-10-30

⚠ 停在戶外/勿駕駛警告

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

風險: A vehicle fire can increase the risk of injury.

處置: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 24V676000 · 2024-09-12

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

風險: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

處置: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 24V652000 · 2024-09-05

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

風險: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

處置: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE:SOFTWARE 案號 24V572000 · 2024-08-01

摘要: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.

風險: A loss of drive power increases the risk of a crash.

處置: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 92B. Vehicles previously repaired under recall 23V-116 will need to have the new remedy completed.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM 案號 24V111000 · 2024-02-15

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

風險: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

處置: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 23V787000 · 2023-11-22

⚠ 停在戶外/勿駕駛警告

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

風險: A vehicle fire while parked or driving can increase the risk of injury.

處置: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP 案號 23V263000 · 2023-04-13

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.

風險: Fuel pump failure can result in an engine stall, increasing the risk of a crash.

處置: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.

STRUCTURE:FRAME AND MEMBERS 案號 23V191000 · 2023-03-23

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

風險: A fuel leak in the presence of an ignition source increases the risk of a fire.

處置: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

POWER TRAIN:CLUTCH ASSEMBLY 案號 23V116000 · 2023-02-23

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

風險: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

處置: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

ENGINE 案號 22V865000 · 2022-11-23

摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.

風險: An engine shutdown can cause a loss of drive power, increasing the risk of a crash.

處置: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.

SEAT BELTS:PRETENSIONER 案號 22V766000 · 2022-10-13

摘要: Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.

風險: A seat belt with pretensioner failure may not properly restrain an occupant during a crash, increasing the risk of injury.

處置: Dealers will replace the front seat belt retractors. free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z95.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 22V767000 · 2022-10-13

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

風險: An engine stall can increase the risk of a crash.

處置: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 22V638000 · 2022-08-25

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

處置: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

POWER TRAIN:CLUTCH ASSEMBLY 案號 21V028000 · 2021-01-28

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

風險: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

處置: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2021 年款 Jeep Wrangler 有多少申訴?

NHTSA 收到 2021 年款 Jeep Wrangler 共 912 筆申訴,約每車齡年 160.8 筆。

2021 年款 Jeep Wrangler 最常見的問題是什麼?

最常見的類別是引擎,佔申訴的 24.0%。

2021 年款 Jeep Wrangler 有召回嗎?

NHTSA 列出這個年款 15 件安全召回。 有 4 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Underhood fires」(2024-09-06 開啟,仍在進行中)。

2021 年款 Jeep Wrangler 現在還有人在申訴嗎?

近 12 個月新增 156 筆申訴,前 12 個月是 154 筆,速度大致平穩。

2021 年款 Jeep Wrangler 跟同類車比起來如何?

NHTSA 收到 2021 年款 Jeep Wrangler 的車主申訴共 912 筆,換算每車齡年 160.8 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 3.82;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2021 年款車中,它的每年申訴數由少到多排第 83 名。與 Jeep 其他車款相比,它的申訴率高 121%;與其他越野 SUV相比則高 137%。