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2020 年款 Jeep Wrangler 問題、申訴與召回

多很多 平穩

NHTSA 收到 2020 年款 Jeep Wrangler 的車主申訴共 606 筆,換算每車齡年 90.8 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.16;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 75 名。與 Jeep 其他車款相比,它的申訴率高 25%;與其他越野 SUV相比則高 34%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2019-09-18 與 2026-08-31 之間。 事故發生到提出申訴的中位延遲:14 天。

606申訴
90.8每車齡年申訴數
2.16申訴指數 對比全部追蹤車款
12召回 · ⚠ 1
4.6%涉及碰撞或起火的比例
133近 12 個月

分析

前一年款(2019)每年 95.6 筆,比這一年款多。後一年款(2021)每年 160.8 筆,比這一年款多。2020 年款上路前兩年累積 193 筆申訴,比同年款車的平均高 239%。

最常見的問題類別是轉向(佔申訴 35.6%),其次是電系(26.2%)與引擎(9.6%)。轉向類申訴在這裡的比例是全部追蹤車款的 5.5 倍。在轉向類申訴裡,車主最常提到 “steering”、“wheel”、“wanders”、“wobble”與“keep”。有 28 筆申訴(4.6%)提到碰撞或起火;車主通報 7 人受傷、0 人死亡。

一半的事故發生在年款起算 42 個月內;最集中的時期是五年以後(佔 30%)。近 12 個月新增 133 筆申訴,前 12 個月是 112 筆,速度大致平穩。

NHTSA 列出這個年款 12 件安全召回,其中 1 件帶有勿駕駛或停戶外警告。 有 46% 的申訴落在召回已處理的零件範圍。有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Instrument Panel Cluster (IPC) Failure」(2025-10-23 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款2.16
  • 對比 Jeep 其他車款1.25
  • 對比其他 2020 年款2.4
  • 對比其他越野 SUV1.34
  • 上路前兩年的申訴數 · 對比同年款平均 (193)3.39
  • 第 75 名/共 82 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 2018209.1 每年4.97
  • 201995.6 每年2.27
  • 202090.8 每年2.16
  • 2021160.8 每年3.82
  • 202281.7 每年1.94
  • 202394.2 每年2.24
  • 2024334.2 每年7.94
  • 202541.2 每年0.98

Jeep Wrangler 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 轉向216 · 35.6% · 5.49×
  • 電系159 · 26.2% · 1.66×
  • 引擎58 · 9.6% · 0.43×
  • 車身與結構44 · 7.3% · 0.8×
  • 變速箱/動力系統41 · 6.8% · 0.58×
  • 內裝與配備30 · 5.0% · 0.56×
  • 燃油系統27 · 4.5% · 1.04×
  • 輪胎、輪圈與懸吊10 · 1.7% · 0.68×

對比全部車款: 1.00 = 全部車款平均

轉向 · 申訴中常見的詞

  • steering170
  • wheel93
  • wanders31
  • wobble37
  • keep55
  • play35

電系 · 申訴中常見的詞

  • instrument95
  • cluster76
  • panel60
  • blank35
  • included39
  • speedometer21

引擎 · 申訴中常見的詞

  • engine36
  • coolant11
  • temperature gauge5
  • reservoir5
  • leak7
  • overheating5

問題分類: 轉向 · 引擎 · 電系 · 變速箱/動力系統 · 內裝與配備 · 車身與結構 · 輪胎、輪圈與懸吊 · 燃油系統 · 煞車 · 安全氣囊與安全帶

申訴提出的年份

2019: 23 23 2019 2020: 126 126 2020 2021: 44 44 2021 2022: 50 50 2022 2023: 79 79 2023 2024: 73 73 2024 2025: 131 131 2025 2026: 80 80 2026
  • 通報碰撞: 16
  • 通報起火: 12
  • 受傷: 7
  • 死亡: 0

事故發生時的車齡

  • 1 年內26.2%
  • 1–2 年7.1%
  • 2–3 年9.9%
  • 3–5 年26.6%
  • 5 年以上30.2%

事故車齡中位數: 42 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 越野 SUV

車款申訴每車齡年申訴數申訴指數
2020 Toyota 4Runner334.90.12
2020 Jeep Wrangler60690.82.16

安全召回 (12)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 25V741000 · 2025-10-30

⚠ 停在戶外/勿駕駛警告

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

風險: A vehicle fire can increase the risk of injury.

處置: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 24V676000 · 2024-09-12

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

風險: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

處置: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 24V652000 · 2024-09-05

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

風險: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

處置: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

STRUCTURE:FRAME AND MEMBERS 案號 23V191000 · 2023-03-23

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

風險: A fuel leak in the presence of an ignition source increases the risk of a fire.

處置: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

POWER TRAIN:CLUTCH ASSEMBLY 案號 23V116000 · 2023-02-23

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

風險: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

處置: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 22V767000 · 2022-10-13

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

風險: An engine stall can increase the risk of a crash.

處置: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 22V638000 · 2022-08-25

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

處置: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 案號 21V665000 · 2021-08-26

摘要: Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

風險: A fuel leak in the presence of an ignition source increases the risk of fire.

處置: Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.

POWER TRAIN:CLUTCH ASSEMBLY 案號 21V028000 · 2021-01-28

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

風險: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

處置: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 20V191000 · 2020-09-10 · OTA 修復

摘要: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

風險: The lingering rearview image can distract the driver, increasing the risk of a crash.

處置: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

POWER TRAIN:CLUTCH ASSEMBLY 案號 20V124000 · 2020-03-03

摘要: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

風險: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

處置: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM 案號 20V042000 · 2020-01-24

摘要: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.

風險: The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.

處置: Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2020 年款 Jeep Wrangler 有多少申訴?

NHTSA 收到 2020 年款 Jeep Wrangler 共 606 筆申訴,約每車齡年 90.8 筆。

2020 年款 Jeep Wrangler 最常見的問題是什麼?

最常見的類別是轉向,佔申訴的 35.6%。

2020 年款 Jeep Wrangler 有召回嗎?

NHTSA 列出這個年款 12 件安全召回。 有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Instrument Panel Cluster (IPC) Failure」(2025-10-23 開啟,仍在進行中)。

2020 年款 Jeep Wrangler 現在還有人在申訴嗎?

近 12 個月新增 133 筆申訴,前 12 個月是 112 筆,速度大致平穩。

2020 年款 Jeep Wrangler 跟同類車比起來如何?

NHTSA 收到 2020 年款 Jeep Wrangler 的車主申訴共 606 筆,換算每車齡年 90.8 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.16;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 75 名。與 Jeep 其他車款相比,它的申訴率高 25%;與其他越野 SUV相比則高 34%。