Jeep 各車款申訴與召回
Jeep 的 5 款車、41 個年款，NHTSA 累計收到 15,187 筆車主申訴與 118 件召回案。品牌平均每車齡年 66.7 筆，申訴比一般車多（指數 1.65）。
分析
追蹤的 Jeep 車款中，Gladiator 的每年申訴最少，Wrangler 最多。按年款看，品牌平均申訴率以 2018 年款最高（每年 122.6 筆），2022 年款最低（52.2 筆）。
Jeep 車主抱怨轉向的比例高於整體：佔申訴 16.4%，是全部追蹤車款的 2.6 倍。近 12 個月車主提出 3,469 筆申訴，前 12 個月是 2,844 筆，增加 22%。
召回：追蹤年款合計 118 件召回案，以 2024 年收件最多（25 件），其中 3 件帶有勿駕駛或停戶外警告。有 13 件 NHTSA 調查涉及 Jeep 車款，其中 5 件仍在進行。
車款
| 車款 | 級距 | 申訴 | 每車齡年申訴數 | 申訴指數 | 趨勢 | 近期動態 | 召回 | 調查 | 最常見問題 |
|---|---|---|---|---|---|---|---|---|---|
| Jeep Wrangler | 越野 SUV | 5,957 | 126.6 | 3.14 | 改善中 | 升溫 | 44 | 10 | 轉向 |
| Jeep Grand Cherokee | 中型 SUV | 3,477 | 82.4 | 2.04 | 惡化中 | 年增減 30% 以內 | 53 | 5 | 電系 |
| Jeep Cherokee | 緊湊型 SUV | 2,906 | 55.5 | 1.38 | 改善中 | 年增減 30% 以內 | 25 | 1 | 變速箱／動力系統 |
| Jeep Compass | 緊湊型 SUV | 1,853 | 31.4 | 0.78 | 改善中 | 年增減 30% 以內 | 12 | 1 | 引擎 |
| Jeep Gladiator | 中型皮卡 | 994 | 25.9 | 0.64 | 改善中 | 年增減 30% 以內 | 18 | 3 | 轉向 |
1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。
各年款 · 每車齡年申訴數
全部車款平均: 40.4
車主在抱怨什麼
對比全部車款: 1.00 = 全部車款平均
召回（依收件年份）
勿駕駛／停戶外: 3
調查
- Recall 23V-413 Post Remedy Failures 進行中
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase …
- Instrument Panel Cluster (IPC) Failure 進行中
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The …
- Underhood fires 已結案
On September 6, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24024 to investigate allegations of engine compartment fires in model year 2021-2023 Jeep Wrangler and Gladiator vehicles. Most reports described fires starting on the front passenger side of the engine compartment while the vehicle was turned off, with several originating specifically at the electrohyd…
- Loss of Motive Power 進行中
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures…
- High pressure fuel pump failure 進行中
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle…
- Pedestrian alert sounds 已結案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- False overheat leading to loss of motive power 已結案
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles a…
- Desiccated Air Bag Inflator Rupture 進行中
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…