Jeep 車種別の苦情とリコール
Jeep の 5 車種・41 年式について、NHTSA にはオーナー苦情 15,187 件と 118 件のリコールが記録されています。ブランド平均は車齢1年あたり 66.7 件で、苦情は一般的な水準より多い水準です（指数 1.65）。
分析
追跡中の Jeep 車種のうち、年あたり苦情が最も少ないのは Gladiator、最も多いのは Wrangler です。年式別では、ブランド平均の苦情率は 2018 年式が最高（年あたり 122.6 件）、2022 年式が最低（52.2 件）です。
Jeep のオーナーは一般よりステアリングについての苦情が多く、苦情の 16.4% を占め、追跡中の全車種の割合の 2.6 倍です。直近12か月のオーナー苦情は 3,469 件で、その前の12か月は 2,844 件。22% の増加です。
リコール：追跡中の年式で 118 件のリコール、最も多かったのは 2024 年（25 件）（うち 3 件に運転禁止または屋外駐車の警告）。Jeep の車種は 13 件の NHTSA 調査の対象となっており、うち 5 件は調査中です。
車種
| 車種 | セグメント | 苦情 | 車齢1年あたりの苦情数 | 苦情指数 | 傾向 | 最近の動き | リコール | 調査 | 最も多い問題 |
|---|---|---|---|---|---|---|---|---|---|
| Jeep Wrangler | オフロード SUV | 5,957 | 126.6 | 3.14 | 改善 | 増加 | 44 | 10 | ステアリング |
| Jeep Grand Cherokee | ミドルサイズ SUV | 3,477 | 82.4 | 2.04 | 悪化 | 前年比 ±30% 以内 | 53 | 5 | 電装 |
| Jeep Cherokee | コンパクト SUV | 2,906 | 55.5 | 1.38 | 改善 | 前年比 ±30% 以内 | 25 | 1 | トランスミッション／駆動系 |
| Jeep Compass | コンパクト SUV | 1,853 | 31.4 | 0.78 | 改善 | 前年比 ±30% 以内 | 12 | 1 | エンジン |
| Jeep Gladiator | ミドルサイズピックアップ | 994 | 25.9 | 0.64 | 改善 | 前年比 ±30% 以内 | 18 | 3 | ステアリング |
1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。
年式別 · 車齢1年あたりの苦情数
全車種平均: 40.4
オーナーの苦情の内容
全車種との比較: 1.00 = 全車種平均
リコール（受理年別）
運転禁止／屋外駐車: 3
調査
- Recall 23V-413 Post Remedy Failures 調査中
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase …
- Instrument Panel Cluster (IPC) Failure 調査中
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The …
- Underhood fires 終了
On September 6, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24024 to investigate allegations of engine compartment fires in model year 2021-2023 Jeep Wrangler and Gladiator vehicles. Most reports described fires starting on the front passenger side of the engine compartment while the vehicle was turned off, with several originating specifically at the electrohyd…
- Loss of Motive Power 調査中
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures…
- High pressure fuel pump failure 調査中
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle…
- Pedestrian alert sounds 終了
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- False overheat leading to loss of motive power 終了
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles a…
- Desiccated Air Bag Inflator Rupture 調査中
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…