Jeep: reclamações e recalls por modelo
Em 5 modelos Jeep e 41 anos-modelo, a NHTSA registrou 15.187 reclamações de proprietários e 118 campanhas de recall. A marca tem em média 66,7 reclamações por ano em circulação: mais reclamações que o habitual (índice 1,65).
Análise
Entre os modelos Jeep acompanhados, o Gladiator tem menos reclamações por ano e o Wrangler tem mais. Por ano-modelo, a taxa média da marca é mais alta em 2018 (122,6 por ano) e mais baixa em 2022 (52,2).
Os donos de Jeep reclamam de Direção mais do que a média: 16,4 % das reclamações, 2,6× a parcela no conjunto dos veículos acompanhados. Nos últimos 12 meses os donos registraram 3.469 reclamações contra 2.844 nos 12 meses anteriores: um aumento de 22 %.
Recalls: 118 campanhas de recall nos anos-modelo acompanhados, a maioria recebida em 2024 (25), 3 com aviso de não dirigir ou estacionar ao ar livre. 13 investigações da NHTSA envolvem modelos Jeep, 5 delas ainda abertas.
Modelos
| Modelos | Segmentos | Reclamações | Reclamações por ano em circulação | Índice de reclamações | Tendência | Atividade recente | Recalls | Investigações | Problema mais comum |
|---|---|---|---|---|---|---|---|---|---|
| Jeep Wrangler | SUVs off-road | 5.957 | 126.6 | 3.14 | Melhorando | Em alta | 44 | 10 | Direção |
| Jeep Grand Cherokee | SUVs médios | 3.477 | 82.4 | 2.04 | Piorando | Variação anual abaixo de 30 % | 53 | 5 | Sistema elétrico |
| Jeep Cherokee | SUVs compactos | 2.906 | 55.5 | 1.38 | Melhorando | Variação anual abaixo de 30 % | 25 | 1 | Transmissão |
| Jeep Compass | SUVs compactos | 1.853 | 31.4 | 0.78 | Melhorando | Variação anual abaixo de 30 % | 12 | 1 | Motor |
| Jeep Gladiator | Picapes médias | 994 | 25.9 | 0.64 | Melhorando | Variação anual abaixo de 30 % | 18 | 3 | Direção |
1,00 equivale ao grupo de comparação. 2,00 significa o dobro de reclamações por ano.
Por ano-modelo · Reclamações por ano em circulação
Média de todos os veículos: 40.4
Do que os donos reclamam
vs. todos os veículos: 1.00 = Média de todos os veículos
Recalls por ano de recebimento
Não dirigir / estacionar ao ar livre: 3
Investigações
- Recall 23V-413 Post Remedy Failures Aberta
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase …
- Instrument Panel Cluster (IPC) Failure Aberta
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The …
- Underhood fires Encerrada
On September 6, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24024 to investigate allegations of engine compartment fires in model year 2021-2023 Jeep Wrangler and Gladiator vehicles. Most reports described fires starting on the front passenger side of the engine compartment while the vehicle was turned off, with several originating specifically at the electrohyd…
- Loss of Motive Power Aberta
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures…
- High pressure fuel pump failure Aberta
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle…
- Pedestrian alert sounds Encerrada
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- False overheat leading to loss of motive power Encerrada
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles a…
- Desiccated Air Bag Inflator Rupture Aberta
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…