Jeep complaints & recalls by model
Across 5 Jeep models and 36 model years, NHTSA has logged 14,687 owner complaints and 110 recall campaigns. The brand averages 72.9 complaints per year on the road — more complaints than typical (index 1.73).
Analysis
Among the tracked Jeep models, the Gladiator has the fewest complaints per year and the Wrangler the most. By model year, the brand's average rate is highest for 2018 (123.5 per year) and lowest for 2025 (31.7).
Jeep owners complain about Steering more than owners in general: 16.8% of complaints, 2.6× the share across all tracked vehicles. In the last 12 months owners filed 3,610 complaints versus 2,435 in the previous 12 months — the pace is rising.
Recalls: 110 recall campaigns across the tracked model years, most of them received in 2024 (25), 3 with a do-not-drive or park-outside warning. 13 NHTSA defect investigations touch Jeep models, 6 of them still open.
Models
| Models | Segments | Complaints | Complaints per year on the road | Complaint index | Trend | Recent activity | Recalls | Investigations | Most common issue |
|---|---|---|---|---|---|---|---|---|---|
| Jeep Wrangler | Off-road SUVs | 5,757 | 138.4 | 3.29 | Improving | Rising | 41 | 10 | Steering |
| Jeep Grand Cherokee | Midsize SUVs | 3,335 | 85.9 | 2.04 | Worsening | Rising | 49 | 5 | Electrical |
| Jeep Cherokee | Compact SUVs | 2,798 | 61.9 | 1.47 | Improving | Steady | 21 | 1 | Transmission / powertrain |
| Jeep Compass | Compact SUVs | 1,819 | 34.7 | 0.83 | Improving | Steady | 11 | 1 | Engine |
| Jeep Gladiator | Midsize pickups | 978 | 30.0 | 0.71 | Improving | Steady | 16 | 3 | Steering |
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
By model year · Complaints per year on the road
All-vehicle average: 42.1
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Recalls by year received
Do-not-drive / park-outside: 3
Investigations
- Recall 23V-413 Post Remedy Failures Open
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022â2023 Jeep Grand Cherokee and2021â2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can incre…
- Instrument Panel Cluster (IPC) Failure Open
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving.  Th…
- Underhood fires Open
The Office of Defects Investigation (ODI) has received 9 Vehicle Owner's Questionnaire (VOQ) reports, 1 Death and Injury report, and multiple field reports alleging incidents of engine compartment fires in model year (MY) 2021-2023 Jeep Wrangler and Gladiator vehicles. The majority of the reports describe a fire occurring while the ignition in the vehicle was in an âOFFâ state with a suspected…
- Loss of Motive Power Open
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures…
- High pressure fuel pump failure Open
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle…
- Pedestrian alert sounds Closed
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- False overheat leading to loss of motive power Closed
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles a…
- Desiccated Air Bag Inflator Rupture Open
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…
Frequently asked questions
Which Jeep model has the fewest complaints?
Among the tracked Jeep models, the Gladiator has the fewest complaints per year and the Wrangler the most.
What do Jeep owners complain about most?
Jeep owners complain about Steering more than owners in general: 16.8% of complaints, 2.6× the share across all tracked vehicles. In the last 12 months owners filed 3,610 complaints versus 2,435 in the previous 12 months — the pace is rising.
How many Jeep recalls and investigations are there?
Recalls: 110 recall campaigns across the tracked model years, most of them received in 2024 (25), 3 with a do-not-drive or park-outside warning. 13 NHTSA defect investigations touch Jeep models, 6 of them still open.