InsightArise CarsU.S. Owner Complaint Index
English

Compact SUVs: complaints, recalls and trends by model

Steady

The Compact SUVs segment covers 12 tracked models with 31,124 owner complaints and 241 recall campaigns on record. It averages 62.1 complaints per year on the road — more complaints than typical relative to all tracked vehicles (index 1.48).

12Models
31,124Complaints
62.1Complaints per year on the road
1.48Complaint index vs. all tracked vehicles
241Campaigns
5.2%Share involving a crash or fire

Analysis

Mazda CX-5 has the fewest complaints per year in the segment and Honda CR-V the most. The segment's largest problem area is Engine (27.5% of complaints, 1.2× the fleet share).

By model year, the segment's average rate is highest for 2025 (88.0) and lowest for 2021 (37.4). In the last 12 months owners filed 6,952 complaints versus 5,995 in the previous 12 months — a steady pace. Models on an improving trend: Volkswagen Tiguan, Jeep Compass, Subaru Forester and Jeep Cherokee. Models on a worsening trend: Mazda CX-5, Kia Sportage and Hyundai Tucson.

Models

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Mazda CX-5 82618.90.45 WorseningSteady3 Engine
2Volkswagen Tiguan 1,18128.20.67 ImprovingRising26 Engine
3Kia Sportage 94928.50.68 WorseningRising11 Engine
4Jeep Compass 1,81934.70.83 ImprovingSteady11 Engine
5Subaru Forester 2,41749.51.18 ImprovingSteady12 Body & structure
6Jeep Cherokee 2,79861.91.47 ImprovingSteady21 Transmission / powertrain
7Chevrolet Equinox 1,91762.91.49 StableSteady23 Engine
8Toyota RAV4 3,07571.41.7 ImprovingSteady23 Engine
9Hyundai Tucson 2,24773.51.75 WorseningRising14 Engine
10Nissan Rogue 2,99181.01.92 ImprovingRising24 Engine
11Ford Escape 5,14497.32.31 StableSteady49 Engine
12Honda CR-V 5,760137.93.28 StableSteady24 Steering

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

42.1 2018: 80.9 80.9 2018 2019: 75.8 75.8 2019 2020: 62.3 62.3 2020 2021: 37.4 37.4 2021 2022: 45.2 45.2 2022 2023: 56.3 56.3 2023 2024: 52.6 52.6 2024 2025: 88.0 88.0 2025

All-vehicle average: 42.1

What owners complain about

  • Engine8,553 · 27.5% · 1.24×
  • Electrical3,761 · 12.1% · 0.77×
  • Body & structure3,407 · 10.9% · 1.19×
  • Interior & equipment2,925 · 9.4% · 1.05×
  • Transmission / powertrain2,833 · 9.1% · 0.78×
  • Brakes2,029 · 6.5% · 1.07×
  • Fuel system1,901 · 6.1% · 1.42×
  • Steering1,777 · 5.7% · 0.88×

vs. all vehicles: 1.00 = All-vehicle average

Frequently asked questions

Which of the Compact SUVs has the fewest owner complaints?

Mazda CX-5 has the fewest complaints per year in the segment and Honda CR-V the most. The segment's largest problem area is Engine (27.5% of complaints, 1.2× the fleet share).

Which Compact SUVs are improving or worsening?

By model year, the segment's average rate is highest for 2025 (88.0) and lowest for 2021 (37.4). In the last 12 months owners filed 6,952 complaints versus 5,995 in the previous 12 months — a steady pace. Models on an improving trend: Volkswagen Tiguan, Jeep Compass, Subaru Forester and Jeep Cherokee. Models on a worsening trend: Mazda CX-5, Kia Sportage and Hyundai Tucson.

All segments