InsightArise CarsU.S. Owner Complaint Index
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Volkswagen Tiguan problems, complaints & recalls by model year

Fewer Improving Rising

Across 9 model years (2018–2026), NHTSA has logged 1,267 owner complaints and 28 safety recalls for the Volkswagen Tiguan. That averages 29.7 complaints per year on the road — fewer complaints than typical (index 0.74 against all tracked vehicles). Within the Compact SUVs segment it ranks #3 of 12 by complaints per year (#1 = fewest); the segment average is 60.3.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

1,267Complaints · 2018–2026
29.7Complaints per year on the road
0.74Complaint index vs. all tracked vehicles
#3 of 12Compact SUVs
28Campaigns · Do-not-drive / park-outside 1
377Last 12 months

Analysis

The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 65% below the 2018 and 2019 models (32 early complaints per model year versus 103).

The 2022 model year has the highest rate (56.4 complaints per year) and the 2023 model year the lowest (18.2). The 2022 model year runs at least 50% above this model's average of 29.7 complaints per year on the road across its tracked model years.

Across all tracked model years the most common problem area is Engine (31.4% of complaints), followed by Electrical (18.2%) and Unspecified or other (12.0%). 36 complaints (2.8%) describe a crash or fire; across all model years owners report 32 injuries and 0 deaths.

In the last 12 months owners filed 377 complaints versus 182 in the previous 12 months — up 107%. The 2022 model year generated the most recent reports (88). Across model years, half of all reported incidents occur within 29 months of the model year's start.

Recalls: 28 recall campaigns across the tracked model years, most of them received in 2018 (7), 1 with a do-not-drive or park-outside warning. 2 NHTSA investigations have covered this model; the latest is “Seat Belt Webbing Failure” (engineering analysis, opened 2018-07-03, closed 2023-02-27).

Within its segment it has more complaints per year than Mazda CX-5 and Kia Sportage, but fewer than Jeep Compass, Subaru Forester, Jeep Cherokee and Chevrolet Equinox.

Model years at a glance

2018: 33.2 33.2 2018 2019: 24.8 24.8 2019 2020: 20.8 20.8 2020 2021: 24.5 24.5 2021 2022: 56.4 56.4 2022 2023: 18.2 18.2 2023 2024: 26.5 26.5 2024 2025: 29.1 29.1 2025 2026: 34.0 34.0 2026
YearComplaintsComplaints per year on the roadComplaint indexComplaints in first 2 years on the roadvs. same-year averageLast 12 monthsRecallsMost common issue
2018 29233.20.82 1531.78 2714 ⚠ Engine View ›
2019 19324.80.61 540.68 305 Electrical View ›
2020 14120.80.52 200.36 293 Electrical View ›
2021 14224.50.61 230.38 455 Engine View ›
2022 ▲50%+ 27056.41.4 1061.43 885 Engine View ›
2023 Fewest complaints 6918.20.45 320.38 271 Engine View ›
2024 7426.50.66 330.47 512 Electrical View ›
2025 Too new to rank 5229.10.72 —— 463 Engine View ›
2026 Too new to rank 3434.00.84 —— 340 Engine View ›

▲50%+ = 50%+ above this model's average yearly rate. “Too new to rank”: under two years on the road, so the model year cannot be named the one with the fewest complaints yet. 1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count

Trend · vs. same-year average

1.0 2018: 1.78 1.78 2018 2019: 0.68 0.68 2019 2020: 0.36 0.36 2020 2021: 0.38 0.38 2021 2022: 1.43 1.43 2022 2023: 0.38 0.38 2023 2024: 0.47 0.47 2024

Complaints in first 2 years on the road ÷ All-vehicle average (1.00)

When complaints were filed

2017: 4 4 2017 2018: 94 94 2018 2019: 87 87 2019 2020: 58 58 2020 2021: 55 55 2021 2022: 104 104 2022 2023: 172 172 2023 2024: 160 160 2024 2025: 198 198 2025 2026: 335 335 2026

Last 12 months: 377 · Previous 12 months: 182 Rising

Problem areas

Engine ›

398 · 31.4% · 1.41 vs. all vehicles · Rising

Electrical ›

230 · 18.2% · 1.15 vs. all vehicles · Rising

Unspecified or other ›

152 · 12.0% · 1.34 vs. all vehicles · Within ±30% year on year

Body & structure ›

101 · 8.0% · 0.88 vs. all vehicles · Rising

Driver-assist systems ›

75 · 5.9% · 1.03 vs. all vehicles · Rising

Transmission / powertrain ›

74 · 5.8% · 0.5 vs. all vehicles · Too few recent reports to judge

Brakes ›

56 · 4.4% · 0.73 vs. all vehicles · Within ±30% year on year

Airbags & seat belts ›

46 · 3.6% · 0.96 vs. all vehicles · Too few recent reports to judge

Fuel system

39 · 3.1% · 0.71 vs. all vehicles · Falling

Steering

31 · 2.4% · 0.38 vs. all vehicles · Too few recent reports to judge

Lighting

25 · 2.0% · 1.27 vs. all vehicles · Too few recent reports to judge

Wheels, tires & suspension

25 · 2.0% · 0.79 vs. all vehicles · Too few recent reports to judge

Other

15 · 1.2% · 0.64 vs. all vehicles · Too few recent reports to judge

Only problem areas with at least 40 complaints get their own page.

Vehicle age at incident

  • <1 yr25.3%
  • 1–2 yrs20.3%
  • 2–3 yrs11.6%
  • 3–5 yrs26.2%
  • 5+ yrs16.6%

Median age at incident: 29 months

What owners report

  • I was driving Eastbound on I-94 at 6am pitch black dark out and looked down at my dog and veered off to the grated area of the highway and the nosie startled my dog and he jumped, hitting my arm and the front left wheel went off the road and i lost control at…
    Airbags & seat belts · 2026-09-08 · ODI 11762758 · Crash
  • My vehicle was parked on my worksite and when I can out to check a truck in. I noticed my windows looked tinted and when I went to investigate my vehicle was on fire or smoking badly and I closed the door and call [XXX].
    Electrical · 2026-09-05 · ODI 11762316 · Fire
  • On my commute home i heard a small pebble hit my windshield. I came home parked in the garage and two days later, there’s a crack half way across my windshield.
    Body & structure · 2026-10-12 · ODI 11770504
  • Driving totally fine and my car makes a loud noise, tells me to check starter system and pull over. ALL electronics shut off and engine continues to run.
    Electrical · 2026-10-11 · ODI 11770416
  • Within 6 months of purchasing car CPO from dealer, car went into limp mode. Was less than 35k miles, still having same issues at 85k miles. Took to dealer, they said nothing was wrong with car.
    Engine · 2026-10-10 · ODI 11770271

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · Compact SUVs

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Mazda CX-5 86218.60.46 WorseningWithin ±30% year on year3 Engine
2Kia Sportage 1,01729.70.74 WorseningRising12 Engine
3Volkswagen Tiguan 1,26729.70.74 ImprovingRising28 Engine
4Jeep Compass 1,85331.40.78 ImprovingWithin ±30% year on year12 Engine
5Subaru Forester 2,45345.01.11 ImprovingWithin ±30% year on year14 Body & structure
6Jeep Cherokee 2,90655.51.38 ImprovingWithin ±30% year on year25 Transmission / powertrain
7Chevrolet Equinox 2,06864.81.61 StableWithin ±30% year on year23 Engine
8Toyota RAV4 3,15867.21.67 ImprovingWithin ±30% year on year25 Engine
9Hyundai Tucson 2,40275.31.87 WorseningRising15 Engine
10Nissan Rogue 3,14979.11.96 ImprovingRising26 Engine
11Ford Escape 5,25487.32.16 StableWithin ±30% year on year50 Engine
12Honda CR-V 6,037139.43.46 StableWithin ±30% year on year25 Steering

Recalls by year received

2017: 1 1 2017 2018: 7 7 2018 2019: 3 3 2019 2020: 4 4 2020 2021: 3 3 2021 2022: 4 4 2022 2025: 3 3 2025 2026: 3 3 2026
  • Campaigns: 28
  • Do-not-drive / park-outside: 1
  • Over-the-air fix: 0

Safety recalls: 2018 (14) · 2019 (5) · 2020 (3) · 2021 (5) · 2022 (5) · 2023 (1) · 2024 (2) · 2025 (3) · 2026 (0)

Investigations

  • Seat Belt Webbing Failure Closed
    EA18005 · engineering analysis · SEAT BELTS · Opened 2018-07-03 · Closed 2023-02-27 · Campaign 20V724000 · Model years: 2018

    In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA R…

  • Seat Belt Webbing Failure Closed
    PE18001 · preliminary evaluation · SEAT BELTS:FRONT:WEBBING · Opened 2018-01-10 · Closed 2018-07-03 · Model years: 2018

    In December 2017, NHTSA conducted two New Car Assessment Program (NCAP) tests on the 2018 MY Volkswagen (VW) Tiguan. Both tests were 35 mph, full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front-passenger position. The tests were conducted on December 8, 2017 at MGA Research Corp. in…