NHTSA has received 74 owner complaints about the 2024 Volkswagen Tiguan, or 26.5 per year on the road — fewer complaints than typical (complaint index 0.66, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #51 of 89 by complaints per year (#1 = fewest). Against other Volkswagen models its rate is 8% lower; against other Compact SUVs it is 56% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-04-05 and 2026-10-09. Median delay from incident to filing: 24 days.
74Complaints
26.5Complaints per year on the road
0.66Complaint index vs. all tracked vehicles
2Recalls
9.5%Share involving a crash or fire
51Last 12 months
Analysis
The previous model year (2023) drew 18.2 complaints per year, fewer than this one. The following model year (2025) drew 29.1 per year, more than this one. In its first two years on the road the 2024 model collected 33 complaints, 53% lower than the average vehicle of the same model year.
The most common problem area is Electrical (31.1% of complaints), followed by Engine (27.0%) and Unspecified or other (17.6%). Electrical complaints are 2.0 times as common here as across all tracked vehicles. 7 reports (9.5%) describe a crash or fire; owners mention 0 injuries and 0 deaths.
Half of the reported incidents happened within 22 months of the model year's start; the busiest period was the second year (47% of incidents). In the last 12 months 51 new complaints were filed, versus 19 in the 12 months before — up 168%.
NHTSA lists 2 safety recalls for this model year.
Complaint index
vs. all tracked vehicles0.66
vs. other Volkswagen models0.92
vs. other 2024 models0.68
vs. other Compact SUVs0.44
Complaints in first 2 years on the road · vs. same-year average (33)0.47
I was driving Eastbound on I-94 at 6am pitch black dark out and looked down at my dog and veered off to the grated area of the highway and the nosie startled my dog and he jumped, hitting my arm and the front left wheel went off the road and i lost control at…
Car suddenly accelerates on its own and does not respond to breaks.
Brakes · 2026-04-04 · ODI 11729209 · Crash
"The main infotainment screen completely failed and went black on my 2024 Volkswagen Tiguan, rendering the backup camera entirely inoperable. This creates a severe safety hazard and violates Federal Motor Vehicle Safety Standard (FMVSS) No. 111.
Electrical · 2026-10-09 · ODI 11770101
My entire infotainment system went black and a warning about the SOS system failing came up on the dash. My back up camera does not work, the SOS system does not work, radio, charger, etc. I called VW Customer Care who sent me to the dealership.
Electrical · 2026-10-08 · ODI 11769892
2024 Volkswagen Tiguan R-Line stalls completely while driving at local speeds with no warning. The vehicle has been to the dealership 4 times for the exact same safety issue.
Unspecified or other · 2026-10-05 · ODI 11769198
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:SOFTWARE Campaign 26V321000 · 2026-05-20
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.
BACK OVER PREVENTION:SOFTWARE Campaign 25V082000 · 2025-02-12
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
