NHTSA has received 106 owner complaints about the 2024 Kia Sportage, or 38.0 per year on the road — a typical number of complaints (complaint index 0.94, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #62 of 89 by complaints per year (#1 = fewest). Against other Kia models its rate is 9% higher; against other Compact SUVs it is 37% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-10-23 and 2026-10-06. Median delay from incident to filing: 4 days.
106Complaints
38.0Complaints per year on the road
0.94Complaint index vs. all tracked vehicles
3Recalls
10.4%Share involving a crash or fire
38Last 12 months
Analysis
The previous model year (2023) drew 80.8 complaints per year, more than this one. The following model year (2025) drew 39.7 per year, about the same. In its first two years on the road the 2024 model collected 77 complaints, 10% higher than the average vehicle of the same model year.
The most common problem area is Body & structure (17.0% of complaints), followed by Unspecified or other (17.0%) and Electrical (16.0%). Body & structure complaints are 1.9 times as common here as across all tracked vehicles. 11 reports (10.4%) describe a crash or fire; owners mention 11 injuries and 0 deaths.
Half of the reported incidents happened within 15 months of the model year's start; the busiest period was the first year (43% of incidents). In the last 12 months 38 new complaints were filed, versus 45 in the 12 months before — down 16%.
NHTSA lists 3 safety recalls for this model year.
Complaint index
vs. all tracked vehicles0.94
vs. other Kia models1.09
vs. other 2024 models0.98
vs. other Compact SUVs0.63
Complaints in first 2 years on the road · vs. same-year average (77)1.1
On XXX, while driving my 2024 Kia Sportage X-Pro Prestige on [XXX] after exiting XXX, traveling west toward [XXX], the panoramic moonroof glass suddenly shattered without warning.
Body & structure · 2026-10-06 · ODI 11769349
Sudden Unintended Acceleration – 2024 Kia Sportage – Safety Hazard. Incident Date: April 18, 2026. Location: Parking lot. While pulling into a parking space at low speed, I brought the vehicle to a complete stop with my foot on the brake.
Electrical · 2026-04-20 · ODI 11732588 · Crash
My 2024 Kia Sportage X-Pro Prestige has experienced at least 3 intermittent, unexpected engine shutdowns while driving or in traffic. The cause remains unidentified. The first occurred before [XXX] (exact date unknown).
Engine · 2026-10-06 · ODI 11769310
First of all, what I am about to write put my husband and I in great danger.Driving on a two way, busy, rural highway, traveling approximately 65 mph, my Kia suddenly displayed a warning to pull over immediately and something about the battery.
Electrical · 2026-10-06 · ODI 11769453
While driving downhill, the vehicle experienced a sudden, catastrophic loss of power steering assist and service braking assist with no warning lights on the dashboard.
Engine · 2026-09-28 · ODI 11767525
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
STEERING:ELECTRIC POWER ASSIST SYSTEM Campaign 24V422000 · 2024-06-07
Summary: Kia America, Inc. (Kia) is recalling certain 2024 Kia Sportage vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Risk: A loss of power steering assist can increase the risk of a crash.
Remedy: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC319.
STRUCTURE:BODY:ROOF AND PILLARS Campaign 24V025000 · 2024-01-18
Summary: Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Risk: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
