NHTSA has received 69 owner complaints about the 2023 Volkswagen Tiguan, or 18.2 per year on the road — far fewer complaints than typical (complaint index 0.45, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #44 of 92 by complaints per year (#1 = fewest). Against other Volkswagen models its rate is 37% lower; against other Compact SUVs it is 70% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-02-10 and 2026-10-10. Median delay from incident to filing: 7 days.
69Complaints
18.2Complaints per year on the road
0.45Complaint index vs. all tracked vehicles
1Recalls
1.4%Share involving a crash or fire
27Last 12 months
Analysis
The previous model year (2022) drew 56.4 complaints per year, more than this one. The following model year (2024) drew 26.5 per year, more than this one. In its first two years on the road the 2023 model collected 32 complaints, 62% lower than the average vehicle of the same model year.
The most common problem area is Engine (36.2% of complaints), followed by Electrical (15.9%) and Unspecified or other (13.0%). Engine complaints are 1.6 times as common here as across all tracked vehicles. 1 report (1.4%) describes a crash or fire; owners mention 1 injury and 0 deaths.
Half of the reported incidents happened within 22 months of the model year's start; the busiest period was the first year (28% of incidents). In the last 12 months 27 new complaints were filed, versus 14 in the 12 months before — up 93%.
NHTSA lists 1 safety recall for this model year.
Complaint index
vs. all tracked vehicles0.45
vs. other Volkswagen models0.63
vs. other 2023 models0.43
vs. other Compact SUVs0.3
Complaints in first 2 years on the road · vs. same-year average (32)0.38
While driving south bound on i95 express lane, the vehicle in front of me stopped abruptly. I attempted to break but was unable to do so. Also the emergency breaks/front vehicle collision warning did not activate.
Brakes · 2024-11-13 · ODI 11624981 · Crash
The infotainment screen went black and does not appear to work. I had tried the method of hard resetting the system and it did not work. I went to get it check at the dealer and it was not able to get fixed.
Electrical · 2026-10-10 · ODI 11770330
The infotainment center in my 2023 VW Tiguan SE has completely died. With this failure, the reverse camera no longer activates or functions whatsoever. I am unable to access any of the features of the car that are adjusted via the infotainment center.
Electrical · 2026-09-30 · ODI 11768177
The vehicles back up camera system crashes and restarts until it ultimately stops working completely. The part (3G5035842J) specified by the dealer to repair the issue is not available for up to 2 months because it is on national back order.
Body & structure · 2026-09-25 · ODI 11767042
The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving and accelerating, the vehicle hesitated while moving forward. The vehicle jerked while accelerating.
Engine · 2026-09-21 · ODI 11765955
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:SOFTWARE Campaign 25V082000 · 2025-02-12
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
