NHTSA has received 180 owner complaints about the 2023 Hyundai Tucson, or 47.5 per year on the road — a typical number of complaints (complaint index 1.18, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #65 of 92 by complaints per year (#1 = fewest). Against other Hyundai models its rate is 12% lower; against other Compact SUVs it is 21% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-11-21 and 2026-10-07. Median delay from incident to filing: 8 days.
180Complaints
47.5Complaints per year on the road
1.18Complaint index vs. all tracked vehicles
2Recalls · ⚠ 2
8.9%Share involving a crash or fire
53Last 12 months
Analysis
The previous model year (2022) drew 105.7 complaints per year, more than this one. The following model year (2024) drew 53.0 per year, more than this one. In its first two years on the road the 2023 model collected 99 complaints, 19% higher than the average vehicle of the same model year.
The most common problem area is Engine (19.4% of complaints), followed by Electrical (13.9%) and Unspecified or other (13.9%). 16 reports (8.9%) describe a crash or fire; owners mention 8 injuries and 0 deaths.
Half of the reported incidents happened within 19 months of the model year's start; the busiest period was the first year (37% of incidents). In the last 12 months 53 new complaints were filed, versus 35 in the 12 months before — up 51%.
NHTSA lists 2 safety recalls for this model year, 2 with a do-not-drive or park-outside warning.
Complaint index
vs. all tracked vehicles1.18
vs. other Hyundai models0.88
vs. other 2023 models1.13
vs. other Compact SUVs0.79
Complaints in first 2 years on the road · vs. same-year average (99)1.19
Unintended acceleration and brake failure. While in the parking lot at [XXX]. The check brake warning light came on and prior to this when pressing the gas pedal the car was not responding or going very slow.
Brakes · 2026-08-10 · ODI 11755864 · Crash
My client lost her right eye and suffered a brain injury when an aftermarket rhinestone emblem decal from her steering wheel shot into her face during a low-impact crash with a deer.
Horn in vehicle stopped working it’s been 3 weeks and dealer can’t get parts. I feel it’s unsafe driving without ihaving access no horn especially around school.
Unspecified or other · 2026-10-07 · ODI 11769619
2023 Hyundai Tucson Limited, 2.5L GDI, Alabama-built (VIN [VIN]), built [XXX]. On [XXX], at about 37,550 miles, the check engine light came on flashing and the engine ran rough while I was traveling in Canada.
Fuel system · 2026-10-01 · ODI 11768415
There was/is a recall #290 on the tow hitch harness. There was a concern of a fire risk. Hyundai’s remedy was to cut the harness making the tow hitch unusable. This has been since March. The NHTSA is not putting any pressure on Hyundai to replace the harness.
Unspecified or other · 2026-09-29 · ODI 11767653
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.
Risk: Nonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will remove the trailer wiring harness and install a dust cap over the wiring receptacle, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 290. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 20, 2025.
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP Campaign 23V526000 · 2023-07-27
⚠ Park-outside / do-not-drive warning
Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
