InsightArise CarsU.S. Owner Complaint Index
English

Full-size SUVs: complaints, recalls and trends by model

Within ±30% year on year

The Full-size SUVs segment covers 2 tracked models with 3,145 owner complaints and 74 recall campaigns on record. It averages 33.5 complaints per year on the road — a typical number of complaints relative to all tracked vehicles (index 0.83).

2Models
3,145Complaints
33.5Complaints per year on the road
0.83Complaint index vs. all tracked vehicles
74Campaigns
3.5%Share involving a crash or fire

Analysis

Chevrolet Tahoe has the fewest complaints per year in the segment and Ford Expedition the most. The segment's largest problem area is Engine (30.2% of complaints, 1.4× the fleet share).

By model year, the segment's average rate is highest for 2021 (59.8) and lowest for 2024 (26.0). In the last 12 months owners filed 937 complaints versus 904 in the previous 12 months — up 4%. Models on a worsening trend: Chevrolet Tahoe and Ford Expedition.

Models

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Chevrolet Tahoe 1,28932.40.8 WorseningWithin ±30% year on year28 Engine
2Ford Expedition 1,85634.60.86 WorseningWithin ±30% year on year46 Transmission / powertrain

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

40.4 2018: 27.4 27.4 2018 2019: 39.9 39.9 2019 2020: 35.4 35.4 2020 2021: 59.8 59.8 2021 2022: 32.0 32.0 2022 2023: 38.7 38.7 2023 2024: 26.0 26.0 2024 2025: 24.0 24.0 2025 2026: 18.5 18.5 2026

All-vehicle average: 40.4

What owners complain about

  • Engine950 · 30.2% · 1.35×
  • Transmission / powertrain836 · 26.6% · 2.27×
  • Electrical257 · 8.2% · 0.52×
  • Unspecified or other229 · 7.3% · 0.81×
  • Airbags & seat belts210 · 6.7% · 1.76×
  • Body & structure152 · 4.8% · 0.53×
  • Fuel system122 · 3.9% · 0.89×
  • Brakes111 · 3.5% · 0.59×

vs. all vehicles: 1.00 = All-vehicle average

All segments