InsightArise CarsU.S. Owner Complaint Index
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Compact cars: complaints, recalls and trends by model

Steady

The Compact cars segment covers 9 tracked models with 8,812 owner complaints and 133 recall campaigns on record. It averages 23.0 complaints per year on the road — fewer complaints than typical relative to all tracked vehicles (index 0.55).

9Models
8,812Complaints
23.0Complaints per year on the road
0.55Complaint index vs. all tracked vehicles
133Campaigns
7.8%Share involving a crash or fire

Analysis

Mazda Mazda3 has the fewest complaints per year in the segment and Honda Civic the most. The segment's largest problem area is Steering (20.4% of complaints, 3.1× the fleet share).

By model year, the segment's average rate is highest for 2022 (34.0) and lowest for 2021 (16.5). In the last 12 months owners filed 1,299 complaints versus 1,498 in the previous 12 months — a steady pace. Models on an improving trend: Mazda Mazda3, Subaru Impreza, Kia Forte and Volkswagen Jetta. Models on a worsening trend: Hyundai Elantra and Honda Civic.

Models

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Mazda Mazda3 3186.60.16 ImprovingFalling15 Electrical
2Toyota Prius 2507.00.17 StableRising11 Electrical
3Subaru Impreza 4949.50.23 ImprovingSteady13 Body & structure
4Kia Forte 53412.70.3 ImprovingRising10 Engine
5Volkswagen Jetta 84318.00.43 ImprovingSteady22 Engine
6Nissan Sentra 90419.50.46 ImprovingSteady14 Electrical
7Toyota Corolla 1,12827.00.64 StableSteady15 Engine
8Hyundai Elantra 1,40432.00.76 WorseningSteady19 Engine
9Honda Civic 2,93773.31.74 WorseningFalling14 Steering

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

42.1 2018: 22.3 22.3 2018 2019: 30.6 30.6 2019 2020: 21.1 21.1 2020 2021: 16.5 16.5 2021 2022: 34.0 34.0 2022 2023: 22.2 22.2 2023 2024: 18.4 18.4 2024 2025: 18.4 18.4 2025

All-vehicle average: 42.1

What owners complain about

  • Steering1,795 · 20.4% · 3.14×
  • Engine1,428 · 16.2% · 0.73×
  • Electrical1,044 · 11.8% · 0.75×
  • Interior & equipment799 · 9.1% · 1.01×
  • Transmission / powertrain708 · 8.0% · 0.69×
  • Body & structure545 · 6.2% · 0.67×
  • Brakes496 · 5.6% · 0.93×
  • Airbags & seat belts475 · 5.4% · 1.41×

vs. all vehicles: 1.00 = All-vehicle average

Frequently asked questions

Which of the Compact cars has the fewest owner complaints?

Mazda Mazda3 has the fewest complaints per year in the segment and Honda Civic the most. The segment's largest problem area is Steering (20.4% of complaints, 3.1× the fleet share).

Which Compact cars are improving or worsening?

By model year, the segment's average rate is highest for 2022 (34.0) and lowest for 2021 (16.5). In the last 12 months owners filed 1,299 complaints versus 1,498 in the previous 12 months — a steady pace. Models on an improving trend: Mazda Mazda3, Subaru Impreza, Kia Forte and Volkswagen Jetta. Models on a worsening trend: Hyundai Elantra and Honda Civic.

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