InsightArise CarsU.S. Owner Complaint Index
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Mazda Mazda3 problems, complaints & recalls by model year

Far fewer Improving Falling

Across 8 model years (2018–2025), NHTSA has logged 318 owner complaints and 15 safety recalls for the Mazda Mazda3. That averages 6.6 complaints per year on the road — far fewer complaints than typical (index 0.16 against all tracked vehicles). Within the Compact cars segment it ranks #1 of 9 for fewest complaints per year; the segment average is 23.0.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

318Complaints · 2018–2025
6.6Complaints per year on the road
0.16Complaint index vs. all tracked vehicles
15Campaigns · Do-not-drive / park-outside 0
32Last 12 months

Analysis

Analyst brief

Across eight model years from 2018 to 2025, NHTSA logged 318 owner complaints and 15 safety recalls for the Mazda Mazda3, averaging 6.6 complaints per year which is far fewer than the typical index of 0.16 against all tracked vehicles. The 2018 model year has the highest rate at 12.5 complaints per year and should be researched most carefully as it runs at least 50% above the model's own average, while the 2023 model year sits well below with only 3.3 complaints per year. The most common problem area is Electrical accounting for 21.1% of complaints, followed by Engine at 14.8% and Body & structure at 10.4%, with recurring terms including "malfunction" and "accident." Owners report 12 injuries and 2 deaths across all model years, though the complaint pace is falling with 32 filed in the last 12 months versus 51 previously.

Summary drafted by an AI model running on our own server from the figures on this page, and checked number by number against the data before publishing. The statistics and the analysis above come from our fixed methodology, not from the model.

The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 65% below the 2018 and 2019 models (9 early complaints per model year versus 28).

The 2018 model year has the highest rate (12.5 complaints per year) and the 2023 model year the lowest (3.3). The 2018 model year runs at least 50% above the model's own average — the one to research most carefully. The 2023 model year sits well below the model's average.

Across all tracked model years the most common problem area is Electrical (21.1% of complaints), followed by Engine (14.8%) and Body & structure (10.4%). Recurring terms in owner reports: “malfunction”, “ghost”, “notification prevention”, “accident” and “mazda's”. 22 complaints (6.9%) describe a crash or fire; across all model years owners report 12 injuries and 2 deaths.

In the last 12 months owners filed 32 complaints versus 51 in the previous 12 months — the pace is falling. The 2018 model year generated the most recent reports (9). Across model years, half of all reported incidents occur within 30 months of the model year's start.

Recalls: 15 recall campaigns across the tracked model years, most of them received in 2019 (7). No NHTSA defect investigation covers the tracked model years.

It has fewer complaints per year than every other tracked model among Compact cars, including Toyota Prius, Subaru Impreza, Kia Forte and Volkswagen Jetta.

Model years at a glance

2018: 12.5 12.5 2018 2019: 9.6 9.6 2019 2020: 4.8 4.8 2020 2021: 8.6 8.6 2021 2022: 5.1 5.1 2022 2023: 3.3 3.3 2023 2024: 4.5 4.5 2024 2025: 4.2 4.2 2025
YearComplaintsComplaints per year on the roadComplaint indexComplaints in first 2 years on the roadvs. same-year averageLast 12 monthsRecallsMost common issue
2018 Years to research carefully 10812.50.3 160.18 94 Electrical View ›
2019 749.60.23 410.51 46 Brakes View ›
2020 324.80.11 120.21 52 Driver-assist systems View ›
2021 498.60.2 250.41 21 Engine View ›
2022 245.10.12 150.2 40 Airbags & seat belts View ›
2023 Fewest complaints 123.30.08 90.11 20 Transmission / powertrain View ›
2024 124.50.11 90.13 33 Electrical View ›
2025 74.20.1 31 Airbags & seat belts View ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count

Trend · vs. same-year average

1.0 2018: 0.18 0.18 2018 2019: 0.51 0.51 2019 2020: 0.21 0.21 2020 2021: 0.41 0.41 2021 2022: 0.2 0.2 2022 2023: 0.11 0.11 2023 2024: 0.13 0.13 2024

Complaints in first 2 years on the road ÷ All-vehicle average (1.00)

When complaints were filed

2018: 5 5 2018 2019: 29 29 2019 2020: 27 27 2020 2021: 29 29 2021 2022: 43 43 2022 2023: 47 47 2023 2024: 75 75 2024 2025: 42 42 2025 2026: 21 21 2026

Last 12 months: 32 · Previous 12 months: 51 Falling

Problem areas

Electrical ›

67 · 21.1% · 1.34 vs. all vehicles · Too few recent reports to judge

  • notification prevention12
  • ghost11
  • prevention recall10
  • camera20

Engine ›

47 · 14.8% · 0.67 vs. all vehicles · Too few recent reports to judge

  • oil20
  • engine30
  • low16
  • light23

Body & structure

33 · 10.4% · 1.13 vs. all vehicles · Too few recent reports to judge

  • wipers12
  • rain7
  • windshield10
  • working8

Interior & equipment

31 · 9.7% · 1.09 vs. all vehicles · Too few recent reports to judge

  • screen9
  • infotainment6
  • ghost3
  • camera6

Airbags & seat belts

30 · 9.4% · 2.47 vs. all vehicles · Too few recent reports to judge

  • airbag16
  • malfunction14
  • air bag10
  • seat13

Driver-assist systems

28 · 8.8% · 1.54 vs. all vehicles · Too few recent reports to judge

  • behind11
  • sbs3
  • braking11
  • collision imminent3

Brakes

24 · 7.5% · 1.24 vs. all vehicles · Too few recent reports to judge

  • brakes11
  • emergency9
  • automatic6
  • behind7

Transmission / powertrain

22 · 6.9% · 0.59 vs. all vehicles · Too few recent reports to judge

  • mazda's4
  • transmission8
  • gear5
  • low5

Fuel system

14 · 4.4% · 1.02 vs. all vehicles · Too few recent reports to judge

  • fuel pump9
  • low pressure3
  • faulty fuel3
  • pressure fuel3

Wheels, tires & suspension

10 · 3.1% · 1.26 vs. all vehicles · Too few recent reports to judge

  • turanza3
  • tires6
  • sidewall3
  • points3

Steering

6 · 1.9% · 0.29 vs. all vehicles · Too few recent reports to judge

Other

4 · 1.3% · 0.7 vs. all vehicles · Too few recent reports to judge

Lighting

2 · 0.6% · 0.4 vs. all vehicles · Too few recent reports to judge

Only problem areas with at least 40 complaints get their own page.

Common terms in reports

  • malfunction48
  • ghost14
  • notification prevention12
  • accident42
  • mazda's7
  • prevention recall10
  • wipers17
  • camera31

Vehicle age at incident

  • <1 yr22.0%
  • 1–2 yrs21.7%
  • 2–3 yrs10.4%
  • 3–5 yrs18.6%
  • 5+ yrs27.4%

Median age at incident: 30 months

What owners report

  • The vehicle was involved in a rear and side impact collision and the car was totaled on 5/14/2026. The air bags did not deploy.
    Interior & equipment · 2026-05-23 · ODI 11739690 · Crash
  • On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning.
    Electrical · 2026-01-22 · ODI 11712753 · Crash
  • The sunroof spontaneously shattered while I was driving. It sounded like a small explosion. I am positive that no object struck the vehicle.
    Interior & equipment · 2026-08-26 · ODI 11759848
  • The vehicle's Connectivity Master Unit (CMU) / infotainment system has experienced a complete, permanent internal electronic failure, logged by Diagnostic Trouble Code DTC U3000:49 (Control Module Internal Electronic Failure).
    Electrical · 2026-08-11 · ODI 11756362
  • Low pressure fuel pump failure with 75,575 miles on odometer. Fuel pump completely seized. Car was parked at a retail location and would not start. Upon troubleshooting, mechanic was able to determine the low pressure pump was not delivering fuel.
    Fuel system · 2026-07-02 · ODI 11748076

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · Compact cars

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Mazda Mazda3 3186.60.16 ImprovingFalling15 Electrical
2Toyota Prius 2507.00.17 StableRising11 Electrical
3Subaru Impreza 4949.50.23 ImprovingSteady13 Body & structure
4Kia Forte 53412.70.3 ImprovingRising10 Engine
5Volkswagen Jetta 84318.00.43 ImprovingSteady22 Engine
6Nissan Sentra 90419.50.46 ImprovingSteady14 Electrical
7Toyota Corolla 1,12827.00.64 StableSteady15 Engine
8Hyundai Elantra 1,40432.00.76 WorseningSteady19 Engine
9Honda Civic 2,93773.31.74 WorseningFalling14 Steering

Recalls by year received

2017: 1 1 2017 2019: 7 7 2019 2020: 1 1 2020 2021: 2 2 2021 2023: 2 2 2023 2024: 1 1 2024 2025: 1 1 2025
  • Campaigns: 15
  • Do-not-drive / park-outside: 0
  • Over-the-air fix: 0

Safety recalls: 2018 (4) · 2019 (6) · 2020 (2) · 2021 (1) · 2022 (0) · 2023 (0) · 2024 (3) · 2025 (1)

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

Which Mazda Mazda3 model year has the most complaints?

The 2018 model year has the highest rate (12.5 complaints per year) and the 2023 model year the lowest (3.3).

Is the Mazda Mazda3 getting better or worse?

The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 65% below the 2018 and 2019 models (9 early complaints per model year versus 28). In the last 12 months owners filed 32 complaints versus 51 in the previous 12 months — the pace is falling.

What are the most common Mazda Mazda3 problems?

Across all tracked model years the most common problem area is Electrical (21.1% of complaints), followed by Engine (14.8%) and Body & structure (10.4%). Recurring terms in owner reports: “malfunction”, “ghost”, “notification prevention”, “accident” and “mazda's”.

How does the Mazda Mazda3 compare with other Compact cars?

Within the Compact cars segment it ranks #1 of 9 for fewest complaints per year; the segment average is 23.0. It has fewer complaints per year than every other tracked model among Compact cars, including Toyota Prius, Subaru Impreza, Kia Forte and Volkswagen Jetta.

Does the Mazda Mazda3 have recalls or open investigations?

Recalls: 15 recall campaigns across the tracked model years, most of them received in 2019 (7). No NHTSA defect investigation covers the tracked model years.