Mazda complaints & recalls by model
Across 3 Mazda models and 25 model years, NHTSA has logged 1,441 owner complaints and 19 recall campaigns. The brand averages 11.5 complaints per year on the road — far fewer complaints than typical (index 0.28).
Analysis
Among the tracked Mazda models, the Mazda3 has the fewest complaints per year and the CX-5 the most. By model year, the brand's average rate is highest for 2019 (22.1 per year) and lowest for 2020 (8.5).
Mazda owners complain about Engine more than owners in general: 34.0% of complaints, 1.5× the share across all tracked vehicles. In the last 12 months owners filed 366 complaints versus 286 in the previous 12 months — up 28%.
Recalls: 19 recall campaigns across the tracked model years, most of them received in 2019 (7). No NHTSA investigation covers the tracked model years.
Models
| Models | Segments | Complaints | Complaints per year on the road | Complaint index | Trend | Recent activity | Recalls | Investigations | Most common issue |
|---|---|---|---|---|---|---|---|---|---|
| Mazda CX-5 | Compact SUVs | 862 | 18.6 | 0.46 | Worsening | Within ±30% year on year | 3 | 0 | Engine |
| Mazda CX-30 | Subcompact SUVs | 254 | 9.4 | 0.23 | Improving | Rising | 7 | 0 | Engine |
| Mazda Mazda3 | Compact cars | 325 | 6.0 | 0.15 | Improving | Within ±30% year on year | 15 | 0 | Electrical |
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
By model year · Complaints per year on the road
All-vehicle average: 40.4
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Recalls by year received
Do-not-drive / park-outside: 0
Investigations
No NHTSA investigation covers the tracked model years.