Jeep Wrangler 各年款問題、申訴與召回
在 9 個追蹤年款(2018–2026)中,NHTSA 累計收到 Jeep Wrangler 的車主申訴 5,957 筆與 44 件安全召回,平均每車齡年 126.6 筆,申訴比一般車多很多(對全部追蹤車款的指數 3.14)。在越野 SUV級距的 3 款車中,它的每年申訴數由少到多排第 3 名;級距平均是 63.8。
數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式
分析
趨勢在改善。以上路前兩年的申訴數、並與同年款其他車相比來衡量,2023與2024 年款比 2018與2019 年款低 31%(每個年款早期申訴 398 筆,早年是 665 筆)。
2024 年款的申訴率最高(每年 343.0 筆),2022 年款最低(84.4 筆)。2018與2024 年款的每車齡年申訴數,比這款車各追蹤年款的平均(126.6 筆)高出五成以上。
綜合所有追蹤年款,最常見的問題類別是轉向(佔申訴 32.2%),其次是引擎(20.4%)與電系(18.5%)。轉向類申訴在這裡的比例是全部追蹤車款的 5.0 倍。有 217 筆申訴(3.6%)提到碰撞或起火;所有年款合計通報 65 人受傷、0 人死亡。
近 12 個月車主提出 1,385 筆申訴,前 12 個月是 994 筆,增加 39%。近期申訴最多的是 2024 年款(548 筆)。綜合各年款,一半的事故發生在年款起算 23 個月內。
召回:追蹤年款合計 44 件召回案,以 2024 年收件最多(8 件),其中 3 件帶有勿駕駛或停戶外警告,1 件可用 OTA 修復。有 10 件 NHTSA 調查涵蓋這款車,其中 4 件仍在進行,最近一件是「Instrument Panel Cluster (IPC) Failure」(初步評估,2025-10-23 開啟,仍在進行中)。
在追蹤的越野 SUV中,其他每一款的每年申訴都比它少,包括 Toyota 4Runner與Ford Bronco。
各年款一覽
| 年款 | 申訴 | 每車齡年申訴數 | 申訴指數 | 近 12 個月 | 召回 | 最常見問題 | |
|---|---|---|---|---|---|---|---|
| 2018 ▲50%+ | 1,824 | 207.5 | 5.14 | 108 | 14 | 轉向 | 查看 › |
| 2019 | 743 | 95.4 | 2.36 | 66 | 9 | 轉向 | 查看 › |
| 2020 | 613 | 90.3 | 2.24 | 127 | 12 ⚠ | 轉向 | 查看 › |
| 2021 | 953 | 164.7 | 4.08 | 187 | 15 ⚠ | 引擎 | 查看 › |
| 2022 申訴最少 | 404 | 84.4 | 2.09 | 130 | 15 ⚠ | 電系 | 查看 › |
| 2023 | 372 | 98.2 | 2.43 | 149 | 14 ⚠ | 電系 | 查看 › |
| 2024 ▲50%+ | 957 | 343.0 | 8.5 | 548 | 11 ⚠ | 引擎 | 查看 › |
| 2025 太新,暫不排名 | 80 | 44.7 | 1.11 | 59 | 4 ⚠ | 引擎 | 查看 › |
| 2026 太新,暫不排名 | 11 | 11.0 | 0.27 | 11 | 3 | 電系 | 查看 › |
▲50%+ = 高於本車款平均每車齡年申訴數 50% 以上. 「太新,暫不排名」:上路未滿兩年,還不能稱為申訴最少的年款。 1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。 上路前兩年的申訴數: 對比同年款平均. 計算方式
趨勢 · 對比同年款平均
上路前兩年的申訴數 ÷ 全部車款平均 (1.00)
申訴提出的年份
近 12 個月: 1,385 · 前 12 個月: 994 升溫
問題分類
轉向 ›
1,919 · 32.2% · 5.03 對比全部車款 · 升溫
引擎 ›
1,213 · 20.4% · 0.91 對比全部車款 · 升溫
電系 ›
1,104 · 18.5% · 1.18 對比全部車款 · 年增減 30% 以內
變速箱/動力系統 ›
563 · 9.5% · 0.81 對比全部車款 · 年增減 30% 以內
未指明或其他 ›
322 · 5.4% · 0.6 對比全部車款 · 年增減 30% 以內
車身與結構 ›
242 · 4.1% · 0.45 對比全部車款 · 升溫
輪胎、輪圈與懸吊 ›
202 · 3.4% · 1.35 對比全部車款 · 年增減 30% 以內
燃油系統 ›
174 · 2.9% · 0.67 對比全部車款 · 升溫
煞車 ›
89 · 1.5% · 0.25 對比全部車款 · 年增減 30% 以內
其他
56 · 0.9% · 0.51 對比全部車款 · 近期申訴太少,無法判斷
安全氣囊與安全帶 ›
42 · 0.7% · 0.19 對比全部車款 · 近期申訴太少,無法判斷
燈光
18 · 0.3% · 0.19 對比全部車款 · 近期申訴太少,無法判斷
駕駛輔助系統
13 · 0.2% · 0.04 對比全部車款 · 近期申訴太少,無法判斷
申訴達 40 筆以上的問題分類才有專頁。
事故發生時的車齡
事故車齡中位數: 23 個月
車主怎麼說
Our daughter (who is a student at the University of Virginia) had been having issues with her Jeep and the instrument panel.
BACK OVER PREVENTION/BACK UP CAMERA SENSING SYSTEM Rearview image does not always power on, has delay powering, and/or sticks while displaying in the wrong direction misleading surrounding area.
The check engine light was on and it said to service the battery charging components. When driving in hybrid mode it doesn’t switch to use the battery.
My jeep after the 68c recall work was performed to lessen the chances of a fire caused by the hybrid battery now under performs compared to before the recall. I get much less that the advertised EV / Battery only miles.
Both the driver-side and passenger-side door window glass spontaneously shattered due to severe internal structural stress originating from the side-view mirror mounting brackets and window frame assembly.
節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。
同級距對手 · 越野 SUV
| # | 車款 | 申訴 | 每車齡年申訴數 | 申訴指數 | 趨勢 | 近期動態 | 召回 | 最常見問題 |
|---|---|---|---|---|---|---|---|---|
| 1 | Toyota 4Runner | 334 | 10.1 | 0.25 | 持平 | 升溫 | 12 | 煞車 |
| 2 | Ford Bronco | 980 | 41.1 | 1.02 | 改善中 | 升溫 | 50 | 車身與結構 |
| 3 | Jeep Wrangler | 5,957 | 126.6 | 3.14 | 改善中 | 升溫 | 44 | 轉向 |
召回(依收件年份)
- 召回案: 44
- 勿駕駛/停戶外: 3
- OTA 修復: 1
安全召回: 2018 (14) · 2019 (9) · 2020 (12) · 2021 (15) · 2022 (15) · 2023 (14) · 2024 (11) · 2025 (4) · 2026 (3)
調查
- Instrument Panel Cluster (IPC) Failure 進行中
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The …
- Loss of Motive Power 進行中
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures…
- High pressure fuel pump failure 進行中
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle…
- Desiccated Air Bag Inflator Rupture 進行中
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…
- Underhood fires 已結案
On September 6, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24024 to investigate allegations of engine compartment fires in model year 2021-2023 Jeep Wrangler and Gladiator vehicles. Most reports described fires starting on the front passenger side of the engine compartment while the vehicle was turned off, with several originating specifically at the electrohyd…
- Pedestrian alert sounds 已結案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…