불만 접수일은 2019-09-18부터 2026-08-31까지입니다. 사고 발생부터 접수까지 중앙값: 14일.
분석
이전 연식(2019)은 연간 95.6건으로 이 연식보다 많습니다. 다음 연식(2021)은 연간 160.8건으로 이 연식보다 많습니다. 2020년식은 출시 후 2년 동안 불만 193건을 기록해 같은 연식 평균 차량보다 239% 높음 수준이었습니다.
가장 흔한 문제 영역은 조향(불만의 35.6%)이며, 그다음은 전기계통(26.2%), 엔진(9.6%)입니다. 조향 불만은 추적 중인 전체 차종 대비 5.5배 비율로 나타납니다. 조향 관련 보고에서 차주들이 가장 자주 언급하는 말은 “steering”, “wheel”, “wanders”, “wobble”, “keep”입니다. 28건(4.6%)은 충돌 또는 화재를 동반했으며 부상 7건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 42개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(30%)입니다. 최근 12개월 신규 불만은 133건, 그 이전 12개월은 112건으로 속도는 안정적입니다.
NHTSA는 이 연식에 대해 안전 리콜 12건을 등재했습니다(그중 1건은 운행 금지 또는 실외 주차 경고 포함). 불만의 46%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Instrument Panel Cluster (IPC) Failure”(2025-10-23 개시, 아직 진행 중)입니다.
안전 리콜 (12)
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 25V741000 · 2025-10-30
⚠ 실외 주차／운행 금지 경고
요약: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
위험: A vehicle fire can increase the risk of injury.
조치: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 24V676000 · 2024-09-12
요약: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
위험: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
조치: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 24V652000 · 2024-09-05
요약: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
위험: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
조치: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
STRUCTURE:FRAME AND MEMBERS 번호 23V191000 · 2023-03-23
요약: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
위험: A fuel leak in the presence of an ignition source increases the risk of a fire.
조치: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
POWER TRAIN:CLUTCH ASSEMBLY 번호 23V116000 · 2023-02-23
요약: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
위험: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
조치: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 번호 22V767000 · 2022-10-13
요약: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
위험: An engine stall can increase the risk of a crash.
조치: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
BACK OVER PREVENTION:DISPLAY FUNCTION 번호 22V638000 · 2022-08-25
요약: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
위험: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
조치: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 번호 21V665000 · 2021-08-26
요약: Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
위험: A fuel leak in the presence of an ignition source increases the risk of fire.
조치: Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
POWER TRAIN:CLUTCH ASSEMBLY 번호 21V028000 · 2021-01-28
요약: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
위험: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
조치: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 20V191000 · 2020-09-10 · OTA 수정
요약: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
위험: The lingering rearview image can distract the driver, increasing the risk of a crash.
조치: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
POWER TRAIN:CLUTCH ASSEMBLY 번호 20V124000 · 2020-03-03
요약: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
위험: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
조치: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM 번호 20V042000 · 2020-01-24
요약: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
위험: The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
조치: Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
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