Típico Em altaA NHTSA recebeu 409 reclamações de proprietários sobre o Chevrolet Equinox 2018, ou seja, 46,5 por ano em circulação: um número habitual de reclamações (índice de reclamações 1,15; 1,00 é a média de todos os veículos acompanhados). Entre os 76 veículos do ano-modelo 2018 que acompanhamos, fica em 52º de 76 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Chevrolet, sua taxa é praticamente igual; em relação a outros SUVs compactos, é 23 % menor.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2017-06-29 e 2026-10-07. Mediana entre o incidente e o registro: 9 dias.
Análise
O ano-modelo seguinte (2019) registrou 39,2 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2018 acumulou 101 reclamações, 18 % maior que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Motor (23,0 % das reclamações), seguido de Freios (21,0 %) e Sistema elétrico (12,5 %). 26 reclamações (6,4 %) descrevem colisão ou incêndio; os donos mencionam 30 feridos e 1 morte.
Metade dos incidentes relatados ocorreu em até 52 meses após o início do ano-modelo; o período mais intenso foi depois de cinco anos (42 % dos incidentes). Nos últimos 12 meses foram registradas 65 novas reclamações, contra 40 nos 12 meses anteriores: um aumento de 62 %.
A NHTSA lista 5 recalls de segurança para este ano-modelo.
Recalls de segurança (5)
POWER TRAIN:AUTOMATIC TRANSMISSION Número 20V668000 · 2020-10-29
Resumo: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risco: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Solução: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Número 18V576000 · 2018-08-30
Resumo: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risco: A reduction of braking performance can increase the risk of a crash.
Solução: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 18V358000 · 2018-05-31
Resumo: General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Risco: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Solução: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
VISIBILITY Número 18V252000 · 2018-04-19
Resumo: General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Risco: If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
Solução: GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
POWER TRAIN:DRIVELINE:DRIVESHAFT Número 17V516000 · 2017-08-22
Resumo: General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Risco: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Solução: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
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