InsightArise Cars美国车主投诉指数
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2020 款 Ford Escape 问题、投诉与召回

多很多 平稳

NHTSA 收到 2020 款 Ford Escape 的车主投诉共 1,807 条,折合每车龄年 270.7 条,以同车龄的车来说投诉比一般车多很多(投诉指数 6.43;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 82 名。与 Ford 其他车型相比,它的投诉率高 397%;与其他紧凑型 SUV相比则高 336%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2019-11-30 与 2026-09-01 之间。 事故发生到提交投诉的中位延迟:11 天。

1,807投诉
270.7每车龄年投诉数
6.43投诉指数 对比全部跟踪车型
24召回
1.4%涉及碰撞或起火的比例
306近 12 个月

分析

前一年款(2019)每年 75.6 条,比这一年款少。后一年款(2021)每年 64.3 条,比这一年款少。2020 款上路前两年累计 122 条投诉,比同年款车的平均高 114%。

最常见的问题类别是车身与结构(占投诉 40.6%),其次是内饰与配置(13.6%)与变速箱/动力系统(12.7%)。车身与结构类投诉在这里的比例是全部跟踪车型的 4.4 倍。在车身与结构类投诉里,车主最常提到 “door”、“welds”、“window”、“popping”与“opening”。有 26 条投诉(1.4%)提到碰撞或起火;车主报告 33 人受伤、0 人死亡。

一半的事故发生在年款起算 47 个月内;最集中的时期是第三到第五年(占 61%)。近 12 个月新增 306 条投诉,前 12 个月是 266 条,速度大致平稳。

NHTSA 列出该年款 24 项安全召回。 有 96% 的投诉落在召回已处理的部件范围。有 3 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Failed Door Check Arm Attachment Point”(2023-07-07 开启,已于 2024-01-24 结案)。

投诉指数

  • 对比全部跟踪车型6.43
  • 对比 Ford 其他车型4.97
  • 对比其他 2020 年款7.16
  • 对比其他紧凑型 SUV4.36
  • 上路前两年的投诉数 · 对比同年款平均 (122)2.14
  • 第 82 名/共 82 · 2020排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2018205.0 每年4.87
  • 201975.6 每年1.8
  • 2020270.7 每年6.43
  • 202164.3 每年1.53
  • 202279.6 每年1.89
  • 202335.1 每年0.83
  • 202432.2 每年0.77
  • 202516.1 每年0.38

Ford Escape 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 车身与结构734 · 40.6% · 4.43×
  • 内饰与配置245 · 13.6% · 1.52×
  • 变速箱/动力系统230 · 12.7% · 1.09×
  • 发动机192 · 10.6% · 0.48×
  • 电气149 · 8.2% · 0.52×
  • 燃油系统125 · 6.9% · 1.6×
  • 刹车37 · 2.0% · 0.33×
  • 驾驶辅助系统32 · 1.8% · 0.31×

对比全部车型: 1.00 = 全部车型平均

车身与结构 · 投诉中常见的词

  • door651
  • welds246
  • window307
  • popping212
  • opening201
  • hinge144

内饰与配置 · 投诉中常见的词

  • door119
  • window62
  • welds37
  • arm43
  • popping41
  • hinge22

变速箱/动力系统 · 投诉中常见的词

  • awd77
  • module76
  • powertrain39
  • hill36
  • fault42
  • transmission64

问题分类: 发动机 · 车身与结构 · 变速箱/动力系统 · 内饰与配置 · 电气 · 燃油系统 · 刹车 · 轮胎、轮毂与悬挂 · 安全气囊与安全带 · 驾驶辅助系统 · 转向

投诉提交的年份

2019: 1 1 2019 2020: 54 54 2020 2021: 67 67 2021 2022: 75 75 2022 2023: 615 615 2023 2024: 497 497 2024 2025: 295 295 2025 2026: 203 203 2026
  • 报告碰撞: 21
  • 报告起火: 5
  • 受伤: 33
  • 死亡: 0

事故发生时的车龄

  • 1 年内4.7%
  • 1–2 年4.3%
  • 2–3 年6.5%
  • 3–5 年61.0%
  • 5 年以上23.5%

事故车龄中位数: 47 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2020 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2020 Mazda CX-510615.90.38
2020 Jeep Compass13820.70.49
2020 Volkswagen Tiguan13920.80.49
2020 Kia Sportage15923.80.57
2020 Hyundai Tucson17626.40.63
2020 Nissan Rogue20731.00.74
2020 Jeep Cherokee28843.11.02
2020 Chevrolet Equinox30345.41.08
2020 Honda CR-V42663.81.52
2020 Subaru Forester59689.32.12
2020 Toyota RAV464396.32.29
2020 Ford Escape1,807270.76.43

安全召回 (24)

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR 案号 26V117000 · 2026-03-03

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

风险: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

处置: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

BACK OVER PREVENTION:SOFTWARE 案号 26V123000 · 2026-03-03

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

处置: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS 案号 25V829000 · 2025-12-01

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.

风险: A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

处置: Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 25V789000 · 2025-11-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

风险: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

处置: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Interim letters, notifying owners of the safety risk, and instructions to limit the maximum charge of the battery were mailed December 8, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 案号 25V685000 · 2025-10-10

摘要: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

风险: An electrical short circuit can increase the risk of a fire.

处置: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS 案号 25V693000 · 2025-10-10

摘要: Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

风险: Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

处置: Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM 案号 25V467000 · 2025-07-11

摘要: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

风险: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

处置: Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

BACK OVER PREVENTION:SOFTWARE 案号 25V442000 · 2025-06-27

摘要: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

风险: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

处置: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

ENGINE 案号 25V345000 · 2025-05-23

摘要: Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

风险: An engine compartment fire increases the risk of injury.

处置: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM 案号 25V165000 · 2025-03-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

风险: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

处置: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM) 案号 24V954000 · 2024-12-20

摘要: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

风险: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

处置: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

EQUIPMENT:OTHER:LABELS 案号 24V852000 · 2024-11-08

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

处置: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 案号 24V330000 · 2024-05-10

摘要: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

ENGINE 案号 23V380000 · 2023-05-26

摘要: Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

风险: An engine compartment fire increases the risk of injury.

处置: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM 案号 22V859000 · 2022-11-18

摘要: Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

风险: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

处置: Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

ENGINE AND ENGINE COOLING 案号 22V484000 · 2022-07-07

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

风险: An engine compartment fire increases the risk of injury.

处置: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 22V331000 · 2022-05-13

摘要: Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION 案号 22V191000 · 2022-03-25

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

风险: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

处置: Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案号 21V011000 · 2021-01-15

摘要: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

风险: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

处置: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM 案号 20V635000 · 2020-10-15

摘要: Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

风险: Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

处置: Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 20V575000 · 2020-09-23

摘要: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: Reduced rearward visibility can increase the risk of a crash.

处置: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 20V550000 · 2020-09-10

摘要: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

风险: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

处置: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

AIR BAGS:SIDE/WINDOW 案号 20V415000 · 2020-07-17

摘要: Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

风险: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

处置: Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

SEATS:FRONT ASSEMBLY:RECLINER 案号 19V633000 · 2019-08-28

摘要: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

风险: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

处置: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

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缺陷调查

常见问题

2020 款 Ford Escape 有多少投诉?

NHTSA 收到 2020 款 Ford Escape 共 1,807 条投诉,约每车龄年 270.7 条。

2020 款 Ford Escape 最常见的问题是什么?

最常见的类别是车身与结构,占投诉的 40.6%。

2020 款 Ford Escape 有召回吗?

NHTSA 列出该年款 24 项安全召回。 有 3 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Failed Door Check Arm Attachment Point”(2023-07-07 开启,已于 2024-01-24 结案)。

2020 款 Ford Escape 现在还有人在投诉吗?

近 12 个月新增 306 条投诉,前 12 个月是 266 条,速度大致平稳。

2020 款 Ford Escape 跟同类车比起来如何?

NHTSA 收到 2020 款 Ford Escape 的车主投诉共 1,807 条,折合每车龄年 270.7 条,以同车龄的车来说投诉比一般车多很多(投诉指数 6.43;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 82 名。与 Ford 其他车型相比,它的投诉率高 397%;与其他紧凑型 SUV相比则高 336%。