InsightArise Cars美国车主投诉指数
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2023 款 Kia Sportage 问题、投诉与召回

较多 平稳

NHTSA 收到 2023 款 Kia Sportage 的车主投诉共 297 条,折合每车龄年 80.8 条,以同车龄的车来说投诉比一般车多(投诉指数 1.92;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 77 名。与 Kia 其他车型相比,它的投诉率高 127%;与其他紧凑型 SUV相比则高 30%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-04-18 与 2026-08-27 之间。 事故发生到提交投诉的中位延迟:9 天。

297投诉
80.8每车龄年投诉数
1.92投诉指数 对比全部跟踪车型
7召回 · ⚠ 1
9.8%涉及碰撞或起火的比例
74近 12 个月

分析

前一年款(2022)每年 9.8 条,比这一年款少。后一年款(2024)每年 36.6 条,比这一年款少。2023 款上路前两年累计 177 条投诉,比同年款车的平均高 113%。

最常见的问题类别是发动机(占投诉 22.6%),其次是电气(18.5%)与刹车(11.1%)。在发动机类投诉里,车主最常提到 “hybrid system”、“check hybrid”、“engine”、“safely”与“minutes”。有 29 条投诉(9.8%)提到碰撞或起火;车主报告 18 人受伤、0 人死亡。

一半的事故发生在年款起算 16 个月内;最集中的时期是第一年(占 42%)。近 12 个月新增 74 条投诉,前 12 个月是 64 条,速度大致平稳。

NHTSA 列出该年款 7 项安全召回,其中 1 项带有勿驾驶或停户外警告。 有 55% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型1.92
  • 对比 Kia 其他车型2.27
  • 对比其他 2023 年款1.92
  • 对比其他紧凑型 SUV1.3
  • 上路前两年的投诉数 · 对比同年款平均 (177)2.13
  • 第 77 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Kia Sportage 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机67 · 22.6% · 1.02×
  • 电气55 · 18.5% · 1.17×
  • 刹车33 · 11.1% · 1.83×
  • 内饰与配置33 · 11.1% · 1.24×
  • 车身与结构26 · 8.8% · 0.96×
  • 变速箱/动力系统22 · 7.4% · 0.64×
  • 驾驶辅助系统16 · 5.4% · 0.94×
  • 其他15 · 5.1% · 2.82×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • hybrid system19
  • check hybrid13
  • engine39
  • safely12
  • minutes14
  • warning30

电气 · 投诉中常见的词

  • check hybrid7
  • screen15
  • hybrid system7
  • blanked3
  • bms3
  • battery12

刹车 · 投诉中常见的词

  • brakes19
  • rotors6
  • braking10
  • pressing brake3
  • brake pedal5
  • hydraulic3

问题分类: 发动机 · 电气 · 内饰与配置 · 车身与结构 · 刹车 · 变速箱/动力系统

投诉提交的年份

2022: 17 17 2022 2023: 90 90 2023 2024: 70 70 2024 2025: 67 67 2025 2026: 53 53 2026
  • 报告碰撞: 28
  • 报告起火: 1
  • 受伤: 18
  • 死亡: 0

事故发生时的车龄

  • 1 年内42.4%
  • 1–2 年22.9%
  • 2–3 年21.2%
  • 3–5 年13.5%
  • 5 年以上0.0%

事故车龄中位数: 16 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2023 Jeep Cherokee30.80.02
2023 Jeep Compass4512.20.29
2023 Volkswagen Tiguan6016.30.39
2023 Mazda CX-56116.60.39
2023 Subaru Forester7319.90.47
2023 Chevrolet Equinox9425.60.61
2023 Ford Escape12935.10.83
2023 Hyundai Tucson17447.41.13
2023 Toyota RAV422160.11.43
2023 Kia Sportage29780.81.92
2023 Honda CR-V626170.44.05
2023 Nissan Rogue698190.04.52

安全召回 (7)

TRAILER HITCHES 案号 25V874000 · 2025-12-17

摘要: Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

风险: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

处置: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.

STRUCTURE:BODY:ROOF AND PILLARS 案号 24V025000 · 2024-01-18

摘要: Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.

风险: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.

处置: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP 案号 23V531000 · 2023-07-31

⚠ 停在户外/勿驾驶警告

摘要: Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.

风险: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST 案号 23V410000 · 2023-06-07

摘要: Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.

风险: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

处置: Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC272.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 23V298000 · 2023-04-26

摘要: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

风险: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

处置: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

AIR BAGS:SIDE/WINDOW:CURTAIN 案号 22V878000 · 2022-11-28

摘要: Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The side curtain air bags may have been twisted during installation.

风险: A twisted air bag can deploy improperly, increasing the risk of injury.

处置: Dealers will inspect and reinstall the side curtain air bags as necessary, free of charge. Owner notification letters were mailed December 28, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC257.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR 案号 22V651000 · 2022-08-29

摘要: Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The alternator battery positive terminal nut may loosen, which can result in an engine stall or an electrical surge.

风险: An engine stall increases the risk of a crash, and an electrical surge increases the risk of a fire.

处置: Dealers will inspect and tighten the alternator battery positive terminal nut, as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC248.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2023 款 Kia Sportage 有多少投诉?

NHTSA 收到 2023 款 Kia Sportage 共 297 条投诉,约每车龄年 80.8 条。

2023 款 Kia Sportage 最常见的问题是什么?

最常见的类别是发动机,占投诉的 22.6%。

2023 款 Kia Sportage 有召回吗?

NHTSA 列出该年款 7 项安全召回。

2023 款 Kia Sportage 现在还有人在投诉吗?

近 12 个月新增 74 条投诉,前 12 个月是 64 条,速度大致平稳。

2023 款 Kia Sportage 跟同类车比起来如何?

NHTSA 收到 2023 款 Kia Sportage 的车主投诉共 297 条,折合每车龄年 80.8 条,以同车龄的车来说投诉比一般车多(投诉指数 1.92;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 77 名。与 Kia 其他车型相比,它的投诉率高 127%;与其他紧凑型 SUV相比则高 30%。