InsightArise Cars美国车主投诉指数
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Kia 各车型投诉与召回

一般 升温

Kia 的 7 款车、42 个年款,NHTSA 累计收到 6,312 条车主投诉与 64 项召回案。品牌平均每车龄年 35.5 条,投诉数属一般水平(指数 0.84)。

6,312投诉
35.5每车龄年投诉数
0.84投诉指数 对比全部跟踪车型
64召回案
1,953近 12 个月
1 / 8缺陷调查 · 进行中

分析

跟踪的 Kia 车型中,Forte 的每年投诉最少,Telluride 最多。按年款看,品牌平均投诉率以 2025 款最高(每年 53.9 条),2018 款最低(21.2 条)。

Kia 车主抱怨车身与结构的比例高于整体:占投诉 13.5%,是全部跟踪车型的 1.5 倍。近 12 个月车主提出 1,953 条投诉,前 12 个月是 1,265 条,投诉速度在升温。

召回:跟踪年款合计 64 项召回案,以 2022 年收件最多(14 项),其中 10 项带有勿驾驶或停户外警告。有 8 项 NHTSA 缺陷调查涉及 Kia 车型,其中 1 项仍在进行。

车型

车型级别投诉每车龄年投诉数投诉指数趋势近期动态召回缺陷调查最常见问题
Kia Telluride 中型 SUV 1,94573.61.75 改善中升温171 车身与结构
Kia Carnival MPV 43344.01.05 改善中平稳61 电气
Kia EV6 电动车 53538.50.91 改善中升温52 电气
Kia Sorento 中型 SUV 1,38236.20.86 持平升温173 发动机
Kia Sportage 紧凑型 SUV 94928.50.68 恶化中升温112 发动机
Kia Seltos 小型 SUV 53422.90.54 改善中平稳41 发动机
Kia Forte 紧凑型轿车 53412.70.3 改善中升温100 发动机

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

各年款 · 每车龄年投诉数

42.1 2018: 21.2 21.2 2018 2019: 27.8 27.8 2019 2020: 41.8 41.8 2020 2021: 30.4 30.4 2021 2022: 33.3 33.3 2022 2023: 36.8 36.8 2023 2024: 30.2 30.2 2024 2025: 53.9 53.9 2025

全部车型平均: 42.1

车主在抱怨什么

  • 发动机1,775 · 28.1% · 1.27×
  • 电气1,062 · 16.8% · 1.07×
  • 车身与结构855 · 13.5% · 1.48×
  • 内饰与配置801 · 12.7% · 1.42×
  • 变速箱/动力系统514 · 8.1% · 0.7×
  • 灯光251 · 4.0% · 2.54×
  • 刹车199 · 3.2% · 0.52×
  • 其他180 · 2.9% · 1.58×

对比全部车型: 1.00 = 全部车型平均

召回(按收件年份)

2017: 1 1 2017 2018: 3 3 2018 2019: 1 1 2019 2020: 2 2 2020 2021: 9 9 2021 2022: 14 14 2022 2023: 11 11 2023 2024: 11 11 2024 2025: 7 7 2025 2026: 5 5 2026

勿驾驶/停户外: 10

缺陷调查

  • Kia 25V099 Piston Oil Ring Recall Effectiveness 已结案
    AQ25001 · ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL · 开启 2025-08-06 · 已结案 2025-12-18 · Seltos · 年款: 2021, 2022, 2023

    On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the engine causing a loss of motive power or fire. This AQ was opened in response to consumer complaints alleging of an ineffective remedy, …

  • Hyundai and Kia ABS Module Fires 进行中
    AQ23002 · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE · 开启 2023-11-17 · Sportage · 年款: 2018, 2019, 2020, 2021

    The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect…

  • Loss of Motive Power 已结案
    PE23012 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER · 开启 2023-07-03 · 已结案 2024-04-17 · 案号 24V200 · EV6 · 年款: 2022

    On July 3, 2023, the Office of Defect Investigation (ODI) opened PE23012 to investigate allegations of loss of motor power on model year (MY) 2022 Kia EV6 vehicles. Some consumers reported loss of motor power immediately after warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charing Unit (ICCU) may become damaged o…

  • Pedestrian alert sounds 已结案
    DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 开启 2023-01-27 · 已结案 2023-08-07 · 案号 22V063000 · Sorento, EV6 · 年款: 2021, 2022

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…

  • Complete Loss of High Beams 已结案
    PE23002 · EXTERIOR LIGHTING:HEADLIGHTS · 开启 2023-01-27 · 已结案 2024-04-17 · 案号 24V148 · Telluride · 年款: 2020

    On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bul…

  • Loss of Motive Power 已结案
    DP22003 · ENGINE · 开启 2022-09-12 · 已结案 2023-12-12 · Sportage, Sorento · 年款: 2019, 2020, 2021

    The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i…

  • Seat Belt Pretensioners May Rupture 已结案
    RQ22003 · SEAT BELTS:PRETENSIONER · 开启 2022-08-08 · 已结案 2023-05-26 · 案号 23V210000 · Sorento · 年款: 2022

    On August 8, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (MY) 2020-2022 of various Hyundai and Kia Models, resulting in 3 injuries (note: one incident occurred outside the U.S. and its territories).Between October 2021 and March 2023, Hyundai and Kia have …

  • Power Sliding Door Auto Reverse Failure 已结案
    PE22004 · STRUCTURE:BODY:DOOR · 开启 2022-04-10 · 已结案 2023-06-13 · 案号 23V236000 · Carnival · 年款: 2022

    On April 10, 2022, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 5 consumer complaints alleging the Power Sliding Doors (PSD) auto-reverse function failed to work properly in the model year (MY) 2022 Kia Carnival minivan vehicles.At that time, ODI was aware of 3 complaints alleging injuries to consumer?s arm, hand or shoulder caused by the closin…

常见问题

Kia 哪款车投诉最少?

跟踪的 Kia 车型中,Forte 的每年投诉最少,Telluride 最多。

Kia 车主最常抱怨什么?

Kia 车主抱怨车身与结构的比例高于整体:占投诉 13.5%,是全部跟踪车型的 1.5 倍。近 12 个月车主提出 1,953 条投诉,前 12 个月是 1,265 条,投诉速度在升温。

Kia 有多少召回与调查?

召回:跟踪年款合计 64 项召回案,以 2022 年收件最多(14 项),其中 10 项带有勿驾驶或停户外警告。有 8 项 NHTSA 缺陷调查涉及 Kia 车型,其中 1 项仍在进行。