Kia: reclamações e recalls por modelo
Em 7 modelos Kia e 46 anos-modelo, a NHTSA registrou 6.636 reclamações de proprietários e 64 campanhas de recall. A marca tem em média 34,9 reclamações por ano em circulação: um número habitual de reclamações (índice 0,87).
Análise
Entre os modelos Kia acompanhados, o Forte tem menos reclamações por ano e o Telluride tem mais. Por ano-modelo, a taxa média da marca é mais alta em 2025 (54,4 por ano) e mais baixa em 2018 (21,1).
Os donos de Kia reclamam de Carroceria e estrutura mais do que a média: 13,3 % das reclamações, 1,5× a parcela no conjunto dos veículos acompanhados. Nos últimos 12 meses os donos registraram 2.076 reclamações contra 1.348 nos 12 meses anteriores: um aumento de 54 %.
Recalls: 64 campanhas de recall nos anos-modelo acompanhados, a maioria recebida em 2022 (14), 10 com aviso de não dirigir ou estacionar ao ar livre. 8 investigações da NHTSA envolvem modelos Kia, 1 delas ainda abertas.
Modelos
| Modelos | Segmentos | Reclamações | Reclamações por ano em circulação | Índice de reclamações | Tendência | Atividade recente | Recalls | Investigações | Problema mais comum |
|---|---|---|---|---|---|---|---|---|---|
| Kia Telluride | SUVs médios | 2.014 | 74.3 | 1.84 | Melhorando | Em alta | 17 | 1 | Carroceria e estrutura |
| Kia Carnival | Minivans | 507 | 45.8 | 1.13 | Melhorando | Em alta | 7 | 1 | Sistema elétrico |
| Kia EV6 | Veículos elétricos | 544 | 37.8 | 0.94 | Melhorando | Em alta | 5 | 2 | Sistema elétrico |
| Kia Sorento | SUVs médios | 1.446 | 33.7 | 0.83 | Estável | Em alta | 18 | 3 | Motor |
| Kia Sportage | SUVs compactos | 1.017 | 29.7 | 0.74 | Piorando | Em alta | 12 | 2 | Motor |
| Kia Seltos | SUVs subcompactos | 559 | 20.1 | 0.5 | Melhorando | Variação anual abaixo de 30 % | 4 | 1 | Motor |
| Kia Forte | Compactos | 549 | 12.9 | 0.32 | Melhorando | Variação anual abaixo de 30 % | 10 | 0 | Motor |
1,00 equivale ao grupo de comparação. 2,00 significa o dobro de reclamações por ano.
Por ano-modelo · Reclamações por ano em circulação
Média de todos os veículos: 40.4
Do que os donos reclamam
vs. todos os veículos: 1.00 = Média de todos os veículos
Recalls por ano de recebimento
Não dirigir / estacionar ao ar livre: 10
Investigações
- Kia 25V099 Piston Oil Ring Recall Effectiveness Encerrada
On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the engine causing a loss of motive power or fire. This AQ was opened in response to consumer complaints alleging of an ineffective remedy, in…
- Hyundai and Kia ABS Module Fires Aberta
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect…
- Loss of Motive Power Encerrada
On July 3, 2023, the Office of Defect Investigation (ODI) opened PE23012 to investigate allegations of loss of motor power on model year (MY) 2022 Kia EV6 vehicles. Some consumers reported loss of motor power immediately after warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charing Unit (ICCU) may become damaged o…
- Pedestrian alert sounds Encerrada
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Complete Loss of High Beams Encerrada
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bul…
- Loss of Motive Power Encerrada
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i…
- Seat Belt Pretensioners May Rupture Encerrada
On August 8, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (MY) 2020-2022 of various Hyundai and Kia Models, resulting in 3 injuries (note: one incident occurred outside the U.S. and its territories).Between October 2021 and March 2023, Hyundai and Kia have …
- Power Sliding Door Auto Reverse Failure Encerrada
On April 10, 2022, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 5 consumer complaints alleging the Power Sliding Doors (PSD) auto-reverse function failed to work properly in the model year (MY) 2022 Kia Carnival minivan vehicles.At that time, ODI was aware of 3 complaints alleging injuries to consumer?s arm, hand or shoulder caused by the closin…