Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2020-01-26 and 2026-09-01. Median delay from incident to filing: 10 days.
Analysis
The previous model year (2019) drew 141.8 complaints per year, more than this one. The following model year (2021) drew 75.3 per year, more than this one. In its first two years on the road the 2020 model collected 60 complaints, 5% higher than the average vehicle of the same model year.
The most common problem area is Driver-assist systems (16.4% of complaints), followed by Engine (14.1%) and Airbags & seat belts (13.4%). Driver-assist systems complaints are 2.9 times as common here as across all tracked vehicles. Within Driver-assist systems reports, owners most often mention “braking”, “automatic”, “behind”, “brakes” and “engaged”. 27 reports (6.3%) describe a crash or fire; owners mention 20 injuries and 0 deaths.
Half of the reported incidents happened within 49 months of the model year's start; the busiest period was years three to five (39% of incidents). In the last 12 months 96 new complaints were filed, versus 85 in the 12 months before — a steady pace.
NHTSA lists 9 safety recalls for this model year. 43% of the complaints fall in component areas that a recall addresses. 4 NHTSA defect investigations cover this model year; the most recent is “Loss of Motive Power” (opened 2025-10-28, still open).
Safety recalls (9)
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Campaign 26V332000 · 2026-05-21
Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Campaign 24V064000 · 2024-02-01
Summary: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 23V858000 · 2023-12-18
Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES Campaign 23V844000 · 2023-12-13
Summary: Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.
Risk: An overheated battery cable or short circuit can increase the risk of a fire or injury in a crash.
Remedy: Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.
EQUIPMENT:OTHER:LABELS Campaign 23V524000 · 2023-07-27
Summary: Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.
Remedy: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY Campaign 23V158000 · 2023-03-09
Summary: Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Risk: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Remedy: Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Campaign 22V380000 · 2022-05-26
Summary: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V vehicles. The clip for the absorber inside the fuel tank was not secured properly and may detach, which can cause an inaccurate fuel gauge reading.
Risk: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is RCB.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER Campaign 20V798000 · 2020-12-17
Summary: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
STRUCTURE:FRAME AND MEMBERS Campaign 19V865000 · 2019-12-05
Summary: Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly
manufactured and may loosen, allowing the rear subframe to separate.
Risk: A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.
How to check whether your car has an open recall ›
Frequently asked questions
How many complaints were filed for the 2020 Honda CR-V?
426 complaints were filed with NHTSA for the 2020 Honda CR-V, or about 63.8 per year on the road.
What is the most common problem reported for the 2020 Honda CR-V?
The most common category is Driver-assist systems, accounting for 16.4% of complaints.
Does the 2020 Honda CR-V have any recalls?
NHTSA lists 9 safety recall(s) for this model year. 4 NHTSA defect investigations cover this model year; the most recent is “Loss of Motive Power” (opened 2025-10-28, still open).
Is the 2020 Honda CR-V still generating complaints?
In the last 12 months 96 new complaints were filed, versus 85 in the 12 months before — a steady pace.
How does the 2020 Honda CR-V compare with similar vehicles?
NHTSA has received 426 owner complaints about the 2020 Honda CR-V, or 63.8 per year on the road — more complaints than typical for a vehicle of its age (complaint index 1.52, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #66 for fewest complaints per year. Against other Honda models its rate is 12% lower; against other Compact SUVs it is about the same.