Honda CR-V 2020: problemas, reclamações e recalls

Mais Constante

A NHTSA recebeu 426 reclamações de proprietários sobre o Honda CR-V 2020, ou seja, 63,8 por ano em circulação: mais reclamações que o habitual para um veículo dessa idade (índice de reclamações 1,52; 1,00 é a média de todos os veículos acompanhados). Entre os 82 veículos do ano-modelo 2020 que acompanhamos, fica em 66º lugar por menos reclamações ao ano. Em relação a outros modelos Honda, sua taxa é 12 % menor; em relação a outros SUVs compactos, é praticamente igual.

Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos

Queixas registradas entre 2020-01-26 e 2026-09-01. Mediana entre o incidente e o registro: 10 dias.

426Reclamações

63.8Reclamações por ano em circulação

1.52Índice de reclamações vs. todos os veículos

9Recalls

6.3%Parcela com colisão ou incêndio

96Últimos 12 meses

Análise

O ano-modelo anterior (2019) registrou 141,8 reclamações por ano, mais do que este. O ano-modelo seguinte (2021) registrou 75,3 por ano, mais do que este. Nos dois primeiros anos em circulação, o modelo 2020 acumulou 60 reclamações, 5 % maior que o veículo médio do mesmo ano-modelo.

A área de problemas mais comum é Assistência ao condutor (16,4 % das reclamações), seguido de Motor (14,1 %) e Airbags e cintos (13,4 %). Reclamações de Assistência ao condutor são aqui 2,9 vezes mais frequentes do que no conjunto dos veículos acompanhados. Nas reclamações de Assistência ao condutor, os donos mencionam sobretudo “braking”, “automatic”, “behind”, “brakes” e “engaged”. 27 reclamações (6,3 %) descrevem colisão ou incêndio; os donos mencionam 20 feridos e 0 mortes.

Metade dos incidentes relatados ocorreu em até 49 meses após o início do ano-modelo; o período mais intenso foi do terceiro ao quinto ano (39 % dos incidentes). Nos últimos 12 meses foram registradas 96 novas reclamações, contra 85 nos 12 meses anteriores: um ritmo constante.

A NHTSA lista 9 recalls de segurança para este ano-modelo. 43 % das reclamações estão em áreas de componentes cobertas por um recall. 4 investigações da NHTSA cobrem este ano-modelo; a mais recente é “Loss of Motive Power” (aberta em 2025-10-28, ainda aberta).

Índice de reclamações

vs. todos os veículos1.52
vs. outros modelos Honda0.88
vs. outros modelos 20201.69
vs. outros SUVs compactos1.03
Reclamações nos primeiros 2 anos · vs. média do mesmo ano-modelo (60)1.05
66º de 82 · 2020Rankings ›

1,00 equivale ao grupo de comparação. 2,00 significa o dobro de reclamações por ano.

Outros anos-modelo

2018245.3 por ano5.83
2019141.8 por ano3.37
202063.8 por ano1.52
202175.3 por ano1.79
202270.0 por ano1.66
2023170.4 por ano4.05
2024175.0 por ano4.16
2025161.4 por ano3.84

Honda CR-V: problemas, reclamações e recalls por ano-modelo ›

Do que os donos reclamam

Assistência ao condutor70 · 16.4% · 2.86×
Motor60 · 14.1% · 0.64×
Airbags e cintos57 · 13.4% · 3.51×
Sistema elétrico43 · 10.1% · 0.64×
Freios37 · 8.7% · 1.43×
Direção35 · 8.2% · 1.26×
Sistema de combustível34 · 8.0% · 1.86×
Interior e equipamentos34 · 8.0% · 0.89×

vs. todos os veículos: 1.00 = Média de todos os veículos

Assistência ao condutor · Termos frequentes nas reclamações

braking35
automatic21
behind21
brakes22
engaged13
front24

Motor · Termos frequentes nas reclamações

engine45
flashing13
check21
power24
light26
head gasket8

Airbags e cintos · Termos frequentes nas reclamações

notification air28
air bags32
bags recall20
received notification27
distribution disconnect18
amount recall23

Áreas de problemas: Direção · Motor · Assistência ao condutor · Sistema de combustível · Sistema elétrico · Freios · Interior e equipamentos · Carroceria e estrutura · Airbags e cintos · Transmissão · Rodas, pneus e suspensão

Ano em que foram registradas

Colisões relatadas: 25
Incêndios relatados: 2
Feridos: 20
Mortes: 0

Idade do veículo no incidente

<1 ano9.2%
1–2 anos9.4%
2–3 anos12.4%
3–5 anos39.2%
5+ anos29.8%

Idade mediana no incidente: 49 meses

O que os donos relatam

While operating a 2020 Honda CR-V Hybrid, the vehicle suddenly caught fire with flames originating from the rear seat/rear passenger compartment area. There was no crash involved.

Sistema elétrico · 2026-02-02 · ODI 11715175 · Incêndio
Vehicle was parked on a slight incline with transmission in Park and electronic parking brake engaged. Engine was running. While unloading groceries, driver leaned into vehicle and pressed the engine start/stop button to turn the vehicle off.

Sistema elétrico · 2026-02-01 · ODI 11714829
One four occasions our 2020 Honda CRV Hybrid has started after sitting overnight in the greater Seattle area in the spring and summer with a rough idle.

Motor · 2026-09-01 · ODI 11761373
This appears to be the exact same problem as the Recall Campaign 24V744000 that applies to other model years of the same Honda CR-V. The steering rack for my car had to be replaced due to a defective gear box causing the steering wheel to be sticky.

Direção · 2026-08-27 · ODI 11760095
The check-engine light comes on immediately before the vehicle loses the ability to accelerate. While driving, including at highway speeds, pressing the accelerator does not produce normal propulsion and the vehicle loses motive power.

Motor · 2026-08-25 · ODI 11759311

Trechos de reclamações registradas na NHTSA (em inglês), encurtados. O número ODI é o identificador do registro na NHTSA.

Concorrentes do segmento · 2020 · SUVs compactos

Modelos	Reclamações	Reclamações por ano em circulação	Índice de reclamações
2020 Mazda CX-5	106	15.9	0.38
2020 Jeep Compass	138	20.7	0.49
2020 Volkswagen Tiguan	139	20.8	0.49
2020 Kia Sportage	159	23.8	0.57
2020 Hyundai Tucson	176	26.4	0.63
2020 Nissan Rogue	207	31.0	0.74
2020 Jeep Cherokee	288	43.1	1.02
2020 Chevrolet Equinox	303	45.4	1.08
2020 Honda CR-V	426	63.8	1.52
2020 Subaru Forester	596	89.3	2.12
2020 Toyota RAV4	643	96.3	2.29
2020 Ford Escape	1.807	270.7	6.43

Recalls de segurança (9)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Número 26V332000 · 2026-05-21

Resumo: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Risco: Air bags that deploy unintentionally during a crash increase the risk of injury.

Solução: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Número 24V064000 · 2024-02-01

Resumo: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Risco: An air bag that deploys unintentionally during a crash can increase the risk of injury.

Solução: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 23V858000 · 2023-12-18

Resumo: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risco: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Solução: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES Número 23V844000 · 2023-12-13

Resumo: Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.

Risco: An overheated battery cable or short circuit can increase the risk of a fire or injury in a crash.

Solução: Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.

EQUIPMENT:OTHER:LABELS Número 23V524000 · 2023-07-27

Resumo: Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risco: An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.

Solução: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.

SEAT BELTS:FRONT:BUCKLE ASSEMBLY Número 23V158000 · 2023-03-09

Resumo: Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

Risco: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.

Solução: Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Número 22V380000 · 2022-05-26

Resumo: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V vehicles. The clip for the absorber inside the fuel tank was not secured properly and may detach, which can cause an inaccurate fuel gauge reading.

Risco: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Solução: Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is RCB.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER Número 20V798000 · 2020-12-17

Resumo: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Risco: A loss of drive power can increase the risk of a crash.

Solução: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

STRUCTURE:FRAME AND MEMBERS Número 19V865000 · 2019-12-05

Resumo: Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.

Risco: A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.

Solução: Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.

Como saber se o seu carro tem um recall pendente ›

Investigações

Loss of Motive Power Aberta

PE25016 · ENGINE · Aberta em 2025-10-28 · Anos-modelo: 2020, 2021, 2022

The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020â2022 Honda CR-V Hybrid vehicles. Â These incidents are alleged to occur without warning at highway speeds and are accompanied by a flashing check engine light immediately before …
Inadvertent Automatic Emergency Braking Aberta

EA24002 · FORWARD COLLISION AVOIDANCE:SOFTWARE · Aberta em 2024-04-15 · Anos-modelo: 2018, 2019, 2020, 2021, 2022

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.Â The reports allege that activation of the AEB system occurs while driving with no …
Pedestrian alert sounds Encerrada

DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Aberta em 2023-01-27 · Encerrada 2023-08-07 · Número 22V063000 · Anos-modelo: 2020, 2021, 2022

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Rear Differential Seizure Encerrada

PE22011 · POWER TRAIN · Aberta em 2022-11-28 · Encerrada 2024-07-22 · Anos-modelo: 2018, 2019, 2020, 2021, 2022

On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicleâs wheels locked up with no warning while the vehicle was in motion.…

Perguntas frequentes

Quantas reclamações tem o Honda CR-V 2020?

Foram registradas 426 reclamações na NHTSA para o Honda CR-V 2020, cerca de 63,8 por ano em circulação.

Qual é o problema mais comum do Honda CR-V 2020?

A categoria mais comum é Assistência ao condutor, com 16,4 % das reclamações.

O Honda CR-V 2020 tem recalls?

A NHTSA lista 9 recall(s) de segurança para este ano-modelo. 4 investigações da NHTSA cobrem este ano-modelo; a mais recente é “Loss of Motive Power” (aberta em 2025-10-28, ainda aberta).

O Honda CR-V 2020 ainda gera reclamações?

Nos últimos 12 meses foram registradas 96 novas reclamações, contra 85 nos 12 meses anteriores: um ritmo constante.