NHTSA has received 210 owner complaints about the 2020 Nissan Rogue, or 30.9 per year on the road — fewer complaints than typical (complaint index 0.77, where 1.00 is the average of all tracked vehicles). Among the 83 model-year 2020 vehicles we track, it ranks #50 of 83 by complaints per year (#1 = fewest). Against other Nissan models its rate is 9% higher; against other Compact SUVs it is 49% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2020-01-30 and 2026-09-29. Median delay from incident to filing: 7 days.
210Complaints
30.9Complaints per year on the road
0.77Complaint index vs. all tracked vehicles
1Recalls
10.5%Share involving a crash or fire
30Last 12 months
Analysis
The previous model year (2019) drew 56.1 complaints per year, more than this one. The following model year (2021) drew 56.2 per year, more than this one. In its first two years on the road the 2020 model collected 62 complaints, 10% higher than the average vehicle of the same model year.
The most common problem area is Electrical (18.6% of complaints), followed by Driver-assist systems (18.6%) and Brakes (15.2%). 22 reports (10.5%) describe a crash or fire; owners mention 11 injuries and 0 deaths.
Half of the reported incidents happened within 43 months of the model year's start; the busiest period was years three to five (34% of incidents). In the last 12 months 30 new complaints were filed, versus 40 in the 12 months before — down 25%.
NHTSA lists 1 safety recall for this model year.
Complaint index
vs. all tracked vehicles0.77
vs. other Nissan models1.09
vs. other 2020 models0.82
vs. other Compact SUVs0.51
Complaints in first 2 years on the road · vs. same-year average (62)1.1
On Thursday, XXX at 14:44 pm while driving on route 202 in [XXX], the car made a loud popping sound from under the hood, followed by other metallic sounds, then all dashboard warning indicator lights flashed & the accelerator stoped working.
Engine · 2026-09-29 · ODI 11767754 · Fire
The contact owns a 2020 Nissan Rogue Sport. The contact stated that while driving 30–40 MPH uphill, the vehicle decelerated unexpectedly, and failed to accelerate while depressing the accelerator pedal, and the vehicle rolled backwards.
Other · 2026-08-05 · ODI 11755061 · Crash
While trying to get into my vehicle my door wouldn't open. I had to open it manually with my key. Once inside, I noticed the door locks Also wouldn't lock or unlock my driver's side door.
Electrical · 2026-09-09 · ODI 11763170
My front and back auto collision breaking sensor keeps going off as if something is in front of me. It’s not in the back as well. Also will indicate on my dash that there is a vehicle following me too far fast or too close and there will be nothing behind me.
Brakes · 2026-09-07 · ODI 11762518
Vehicle Information: 2020 Nissan Rogue Component: Structure/Doors Latch/Lock/Linkage Description of Incident: I am writing to report a serious safety defect regarding the front door lock actuators on my 2020 Nissan Rogue.
Electrical · 2026-08-28 · ODI 11760422
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Risk: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
