NHTSA has received 207 owner complaints about the 2020 Nissan Rogue, or 31.0 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.74, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #50 for fewest complaints per year. Against other Nissan models its rate is 6% higher; against other Compact SUVs it is 50% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2020-01-30 and 2026-08-28. Median delay from incident to filing: 7 days.
207Complaints
31.0Complaints per year on the road
0.74Complaint index vs. all tracked vehicles
1Recalls
10.1%Share involving a crash or fire
32Last 12 months
Analysis
The previous model year (2019) drew 56.2 complaints per year, more than this one. The following model year (2021) drew 56.4 per year, more than this one. In its first two years on the road the 2020 model collected 62 complaints, 9% higher than the average vehicle of the same model year.
The most common problem area is Driver-assist systems (18.8% of complaints), followed by Electrical (18.4%) and Brakes (15.0%). Driver-assist systems complaints are 3.3 times as common here as across all tracked vehicles. Within Driver-assist systems reports, owners most often mention “automatic”, “activated”, “braking”, “front” and “light”. 21 reports (10.1%) describe a crash or fire; owners mention 11 injuries and 0 deaths.
Half of the reported incidents happened within 42 months of the model year's start; the busiest period was years three to five (34% of incidents). In the last 12 months 32 new complaints were filed, versus 38 in the 12 months before — a steady pace.
NHTSA lists 1 safety recall for this model year. 18% of the complaints fall in component areas that a recall addresses.
Complaint index
vs. all tracked vehicles0.74
vs. other Nissan models1.06
vs. other 2020 models0.82
vs. other Compact SUVs0.5
Complaints in first 2 years on the road · vs. same-year average (62)1.09
The contact owns a 2020 Nissan Rogue Sport. The contact stated that while driving 30–40 MPH uphill, the vehicle decelerated unexpectedly, and failed to accelerate while depressing the accelerator pedal, and the vehicle rolled backwards.
Other · 2026-08-05 · ODI 11755061 · Crash
The 2020 Nissan rogue as I was driving, started smoking, then stalled. I immediately got out and popped the hood and there was flames everywhere. Entire engine bay burned. I saved the car from burning completely by dumping water.
Electrical · 2026-04-09 · ODI 11730273 · Fire
Vehicle Information: 2020 Nissan Rogue Component: Structure/Doors Latch/Lock/Linkage Description of Incident: I am writing to report a serious safety defect regarding the front door lock actuators on my 2020 Nissan Rogue.
Electrical · 2026-08-28 · ODI 11760422
Vehicle randomly overheats, primarily when idling and is stationary. Temperate will send gauge hot andwill pin to the hot side. Cooling system over pressurized. Steam started coming out of engine box. Car died and would not start.
Engine · 2026-08-26 · ODI 11759788
Daughter was driving and smoke starting coming out of car. Had to pull over on side of the road - which is unsafe. The radiator Fan Assembly needs replaced, PCV valve needs replaced, CVT fluid which has been confirmed by Ted Russel Nissan in Knoxville, TN.
Engine · 2026-08-20 · ODI 11758183
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Risk: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2020 Nissan Rogue?
207 complaints were filed with NHTSA for the 2020 Nissan Rogue, or about 31.0 per year on the road.
What is the most common problem reported for the 2020 Nissan Rogue?
The most common category is Driver-assist systems, accounting for 18.8% of complaints.
Does the 2020 Nissan Rogue have any recalls?
NHTSA lists 1 safety recall(s) for this model year.
Is the 2020 Nissan Rogue still generating complaints?
In the last 12 months 32 new complaints were filed, versus 38 in the 12 months before — a steady pace.
How does the 2020 Nissan Rogue compare with similar vehicles?
NHTSA has received 207 owner complaints about the 2020 Nissan Rogue, or 31.0 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.74, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #50 for fewest complaints per year. Against other Nissan models its rate is 6% higher; against other Compact SUVs it is 50% lower.