InsightArise CarsU.S. Owner Complaint Index
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Chevrolet Equinox Electrical problems

0.87 vs. all vehicles Steady

264 of the 1,917 complaints about the Chevrolet Equinox (13.8%) concern Electrical, making it the model's third-largest problem area. That share is 0.9× the Electrical share across all tracked vehicles.

264Complaints · Electrical
13.8%Share of complaints
0.87×vs. all vehicles
88Last 12 months
2.7%Share involving a crash or fire
2Related recalls

Analysis

By model year, Electrical complaints peak with the 2025 model (83, 22% of that year's complaints) and are lowest for the 2023 model (10). 88 Electrical complaints were filed in the last 12 months versus 70 in the 12 months before — a steady pace.

Owners most often describe: “onstar”, “module”, “radio”, “telematics” and “infotainment”. 7 of these reports (2.7%) describe a crash or fire, with 4 injuries and 0 deaths mentioned.

2 recall campaigns relate to this area, most recently campaign 25V878000 (2025-12-18, model years 2025).

By model year

2018: 49 49 2018 2019: 32 32 2019 2020: 32 32 2020 2021: 14 14 2021 2022: 18 18 2022 2023: 10 10 2023 2024: 26 26 2024 2025: 83 83 2025
YearComplaintsShare of complaints
20184912.2%
20193210.7%
20203210.6%
20211415.4%
20221810.9%
20231010.6%
20242614.4%
20258321.8%

When complaints were filed

2017: 1 1 2017 2018: 7 7 2018 2019: 12 12 2019 2020: 16 16 2020 2021: 8 8 2021 2022: 13 13 2022 2023: 23 23 2023 2024: 48 48 2024 2025: 74 74 2025 2026: 62 62 2026

Last 12 months: 88 · Previous 12 months: 70

Common terms in reports

  • onstar32
  • module35
  • radio33
  • telematics13
  • infotainment24
  • working35

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT Campaign 25V878000 · 2025-12-18 · Model years: 2025

Summary: General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM Campaign 24V925000 · 2024-12-12 · Model years: 2025

Summary: General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.

Problem areas · Chevrolet Equinox

Chevrolet Equinox problems, complaints & recalls by model year ›

Related reading

Frequently asked questions

How common are Electrical problems on the Chevrolet Equinox?

264 of the 1,917 complaints about the Chevrolet Equinox (13.8%) concern Electrical, making it the model's third-largest problem area. That share is 0.9× the Electrical share across all tracked vehicles.

Which Chevrolet Equinox model years have the most Electrical complaints?

By model year, Electrical complaints peak with the 2025 model (83, 22% of that year's complaints) and are lowest for the 2023 model (10).

Is there a recall for Chevrolet Equinox Electrical problems?

2 recall campaigns relate to this area, most recently campaign 25V878000 (2025-12-18, model years 2025).