2025 Mazda CX-5 problems, complaints & recalls
NHTSA has received 28 owner complaints about the 2025 Mazda CX-5, or 15.7 per year on the road — far fewer complaints than typical (complaint index 0.39, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #29 of 86 by complaints per year (#1 = fewest). Against other Mazda models its rate is 37% higher; against other Compact SUVs it is 74% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-01-20 and 2026-10-02. Median delay from incident to filing: 16 days.
Analysis
The previous model year (2024) drew 16.1 complaints per year, about the same. The following model year (2026) drew 15.0 per year, about the same.
The most common problem area is Engine (25.0% of complaints), followed by Brakes (25.0%) and Body & structure (14.3%). 4 reports (14.3%) describe a crash or fire; owners mention 4 injuries and 0 deaths.
Half of the reported incidents happened within 14 months of the model year's start; the busiest period was the second year (57% of incidents). In the last 12 months 23 new complaints were filed, versus 5 in the 12 months before — up 360%.
NHTSA lists no safety recalls for this model year.
Complaint index
- vs. all tracked vehicles0.39
- vs. other Mazda models1.37
- vs. other 2025 models0.33
- vs. other Compact SUVs0.26
- #29 of 86 · 2025Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Problem areas: Engine · Electrical · Unspecified or other · Body & structure · Brakes · Transmission / powertrain · Driver-assist systems · Lighting
When complaints were filed
- Crashes reported: 4
- Fires reported: 0
- Injuries: 4
- Deaths: 0
Vehicle age at incident
Median age at incident: 14 months
What owners report
At about 6:50am July 7th 2026, I was getting in the exit lane of interstate 50 to exit. I merge into the lane and being applying my breaks since I was going about 55-60mph. However, my vehicle did not slow down.
The automatic emergency braking system prematurely and overly-aggressively takes over when I have full control of the situation. When it takes control it locks up all four wheels, each time almost causing a rear-end collision.
2025 Mazda CX-5. The vehicle experienced a severe, dynamic charging system failure that creates an active safety hazard on public roads.
The vehicle exhibits a repeatable low-speed driveline-related problem consisting of pronounced clicking or clunking from the driver-front area, fore-and-aft jerking, and harsh engagement during deceleration and light on/off-throttle transitions, particularly…
The vehicle was brought to Mazda three times for the same brake-related concern. The issue occurred during braking and has not been resolved despite inspections and repair attempts.” If you’re listing each visit, do it like “Visit 1: Customer reported brake…
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2025 · Compact SUVs
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2025 Jeep Compass | 27 | 15.1 | 0.37 |
| 2025 Mazda CX-5 | 28 | 15.7 | 0.39 |
| 2025 Ford Escape | 31 | 17.3 | 0.43 |
| 2025 Volkswagen Tiguan | 52 | 29.1 | 0.72 |
| 2025 Kia Sportage | 71 | 39.7 | 0.98 |
| 2025 Subaru Forester | 97 | 54.3 | 1.35 |
| 2025 Toyota RAV4 | 104 | 58.2 | 1.44 |
| 2025 Nissan Rogue | 191 | 106.8 | 2.65 |
| 2025 Honda CR-V | 286 | 160.0 | 3.97 |
| 2025 Chevrolet Equinox | 396 | 221.5 | 5.49 |
| 2025 Hyundai Tucson | 436 | 243.9 | 6.04 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
No NHTSA investigation covers the tracked model years.