Mazda CX-5 Electrical problems
0.74 vs. all vehicles Within ±30% year on year
101 of the 862 complaints about the Mazda CX-5 (11.7%) concern Electrical, making it the model's second-largest problem area. That share is 0.7× the Electrical share across all tracked vehicles.
101Complaints · Electrical
11.7%Share of complaints
0.74×vs. all vehicles
25Last 12 months
8.9%Share involving a crash or fire
0Related recalls
Analysis
25 Electrical complaints were filed in the last 12 months versus 23 in the 12 months before — up 9%.
9 of these reports (8.9%) describe a crash or fire, with 2 injuries and 0 deaths mentioned.
No recall campaign addresses Electrical for the tracked model years.
By model year
When complaints were filed
Last 12 months: 25 · Previous 12 months: 23
What owners report
When coasting into a parking space the car suddenly accelerated. At a high rate of speed, the car jumped the curb and planting area of median separating the parking area. The car struck 2 other cars on the other side of the median.
What component or system failed or malfunctioned, and is it available for inspection upon request? - Smart Brake Support (SBS) & Forward Obstruction Warning system malfunctioned. Front radar sensor malfunctioned. Parking brake malfunctioned.
The contact owns a 2024 Mazda CX-5. The contact stated that the radio was inoperable. The vehicle was taken to the dealer, who discovered that rodents had chewed through the soy-based wiring and created a nest inside the vehicle.
The vehicle's Connectivity Master Unit (CMU) suffers from a severe, persistent electronic hardware malfunction that causes the central information display and dashboard telemetry to blink, cycle, and drop signals erratically.
The infotainment system is experiencing the "ghost touch" problem already identified by Mazda and there has already been a class action lawsuit won regarding this problem.
The infotainment display screen on my 2020 Mazda CX-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." While driving at highway speeds, the touchscreen constantly registers phantom touches.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
No recall campaign addresses Electrical for the tracked model years.
Problem areas · Mazda CX-5
Related reading
- What electric-vehicle owners complain about, compared with gas carsThe complaint categories that dominate EV reports, how they differ from combustion vehicles, why the numbers are skewed by a few brands, and the live problem mix of the electric segment.