Mazda CX-5 电气问题

0.72 对比全部车型平稳

Mazda CX-5 的 826 条投诉中有 94 条（11.4%）与电气有关，是这款车第二大的问题类别。这个比例是全部跟踪车型电气类占比的 0.7 倍。

94投诉 · 电气

11.4%占投诉比例

0.72×对比全部车型

21近 12 个月

8.5%涉及碰撞或起火的比例

0相关召回

分析

按年款看，电气类投诉以 2019 款最多（40 条，占该年款投诉 15%），2018 款最少（2 条）。近 12 个月新增 21 条电气类投诉，前 12 个月是 23 条，速度大致平稳。

车主最常描述：“infotainment”、“ghost”、“screen”、“volume”与“navigation”。其中 8 条（8.5%）提到碰撞或起火，并报告 2 人受伤、0 人死亡。

跟踪的年款没有针对电气的召回。

近 12 个月: 21 · 前 12 个月: 23

What component or system failed or malfunctioned, and is it available for inspection upon request? - Smart Brake Support (SBS) & Forward Obstruction Warning system malfunctioned. Front radar sensor malfunctioned. Parking brake malfunctioned.

电气 · 2026-01-22 · ODI 11712715 · 碰撞
My vehicle was damaged by an as yet determined electrical fire seemingly having originated in the passenger door speaker components.

电气 · 2025-08-15 · ODI 11680964 · 起火
The vehicle's Connectivity Master Unit (CMU) suffers from a severe, persistent electronic hardware malfunction that causes the central information display and dashboard telemetry to blink, cycle, and drop signals erratically.

电气 · 2026-07-16 · ODI 11750866
The infotainment system is experiencing the "ghost touch" problem already identified by Mazda and there has already been a class action lawsuit won regarding this problem.

电气 · 2026-06-25 · ODI 11746531
The infotainment display screen on my 2020 Mazda CX-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." While driving at highway speeds, the touchscreen constantly registers phantom touches.

电气 · 2026-06-10 · ODI 11743236
Touch Screen and/or infotainment center causing ghost touch. Available for inspection. Ghost touch (known Mazda issue) with touch screen has been changing radio stations, increasing volume to max.

电气 · 2026-05-27 · ODI 11740394

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

Mazda CX-5 的 826 条投诉中有 94 条（11.4%）与电气有关，是这款车第二大的问题类别。这个比例是全部跟踪车型电气类占比的 0.7 倍。

按年款看，电气类投诉以 2019 款最多（40 条，占该年款投诉 15%），2018 款最少（2 条）。

跟踪的年款没有针对电气的召回。