Mazda CX-5 电气问题
0.74 对比全部车型 年增减 30% 以内
Mazda CX-5 的 862 条投诉中有 101 条（11.7%）与电气有关，是这款车第二大的问题类别。这个比例是全部跟踪车型电气类占比的 0.7 倍。
101投诉 · 电气
11.7%占投诉比例
0.74×对比全部车型
25近 12 个月
8.9%涉及碰撞或起火的比例
0相关召回
分析
近 12 个月新增 25 条电气类投诉，前 12 个月是 23 条，增加 9%。
其中 9 条（8.9%）提到碰撞或起火，并报告 2 人受伤、0 人死亡。
跟踪的年款没有针对电气的召回。
各年款
投诉提交的年份
近 12 个月: 25 · 前 12 个月: 23
车主怎么说
When coasting into a parking space the car suddenly accelerated. At a high rate of speed, the car jumped the curb and planting area of median separating the parking area. The car struck 2 other cars on the other side of the median.
What component or system failed or malfunctioned, and is it available for inspection upon request? - Smart Brake Support (SBS) & Forward Obstruction Warning system malfunctioned. Front radar sensor malfunctioned. Parking brake malfunctioned.
The contact owns a 2024 Mazda CX-5. The contact stated that the radio was inoperable. The vehicle was taken to the dealer, who discovered that rodents had chewed through the soy-based wiring and created a nest inside the vehicle.
The vehicle's Connectivity Master Unit (CMU) suffers from a severe, persistent electronic hardware malfunction that causes the central information display and dashboard telemetry to blink, cycle, and drop signals erratically.
The infotainment system is experiencing the "ghost touch" problem already identified by Mazda and there has already been a class action lawsuit won regarding this problem.
The infotainment display screen on my 2020 Mazda CX-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." While driving at highway speeds, the touchscreen constantly registers phantom touches.
节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。
相关召回
跟踪的年款没有针对电气的召回。
问题分类 · Mazda CX-5
延伸阅读
- 电动车车主在抱怨什么？与燃油车的比较主导电动车投诉的类别、它们与燃油车有何不同、为什么数字被少数品牌扭曲，以及电动车级别目前的问题分布。