Mazda CX-5 内饰与配置问题
1.04 对比全部车型 平稳
Mazda CX-5 的 826 条投诉中有 77 条（9.3%）与内饰与配置有关，是这款车第三大的问题类别。这个比例是全部跟踪车型内饰与配置类占比的 1.0 倍。
77投诉 · 内饰与配置
9.3%占投诉比例
1.04×对比全部车型
17近 12 个月
2.6%涉及碰撞或起火的比例
0相关召回
分析
按年款看，内饰与配置类投诉以 2019 款最多（28 条，占该年款投诉 10%），2025 款最少（2 条）。近 12 个月新增 17 条内饰与配置类投诉，前 12 个月是 23 条，速度大致平稳。
车主最常描述：“ghost”、“infotainment”、“touch”、“settings”与“screen”。其中 2 条（2.6%）提到碰撞或起火，并报告 1 人受伤、0 人死亡。
跟踪的年款没有针对内饰与配置的召回。
投诉提交的年份
近 12 个月: 17 · 前 12 个月: 23
投诉中常见的词
- ghost19
- infotainment18
- touch15
- settings14
- screen22
- navigation12
车主怎么说
Defect front doors the opening handle has a( trim metal plastic) section separates and the metal part is very sharp and my wife got hurt with the metal portion like I said it's very sharp. I need to cover the handle to prevent that.
New 2023 Mazda CX5. We have experienced 2 Unintended Sudden Acceleration episodes. The most recent one was while backing down our driveway, the car suddenly accelerated when the brake was applied causing considerable damage to the car and house.
My CX-5 has 25,000 miles and recently the a/c failed culminating in a distinct chemical smell in the cabin. The issue was identified as a leaking/failed evaporator which apparently is located behind the dashboard and in turn “dump” the leaking refrigerant…
In early 2025, my 2019 Mazda CX5 automatic would not shift always shift when it should - - it would take several seconds. This was especially concerning when I merged onto freeways and when I drove up hills or steep roads, and needed to pass a slower vehicle.
I purchased a brand new Mazda CX5 in 2020 that now has 46,000 miles on it. It is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts…
The contact owns a 2019 Mazda CX-5. The contact stated that on several occasions while driving at approximately 10 MPH, the infotainment system changed settings, made phone calls, and changed the distance for automatic braking, which caused the vehicle's…
节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。
相关召回
跟踪的年款没有针对内饰与配置的召回。
问题分类 · Mazda CX-5
常见问题
Mazda CX-5 的内饰与配置问题常见吗？
Mazda CX-5 的 826 条投诉中有 77 条（9.3%）与内饰与配置有关，是这款车第三大的问题类别。这个比例是全部跟踪车型内饰与配置类占比的 1.0 倍。
Mazda CX-5 哪些年款的内饰与配置投诉最多？
按年款看，内饰与配置类投诉以 2019 款最多（28 条，占该年款投诉 10%），2025 款最少（2 条）。
Mazda CX-5 的内饰与配置问题有召回吗？
跟踪的年款没有针对内饰与配置的召回。