分析
前一年款（2018）每年 33.2 条，比这一年款多。后一年款（2020）每年 20.8 条，比这一年款少。2019 款上路前两年累计 54 条投诉，比同年款车的平均低 33%。
最常见的问题类别是电气（占投诉 23.8%），其次是发动机（21.7%）与内饰与配置（12.2%）。电气类投诉在这里的比例是全部跟踪车型的 1.5 倍。在电气类投诉里，车主最常提到 “check starter”、“starter system”、“brake lights”、“ignition switch”与“hot”。有 7 条投诉（3.7%）提到碰撞或起火；车主报告 5 人受伤、0 人死亡。
一半的事故发生在年款起算 47 个月内；最集中的时期是五年以后（占 37%）。近 12 个月新增 29 条投诉，前 12 个月是 23 条，速度大致平稳。
NHTSA 列出该年款 5 项安全召回。 有 45% 的投诉落在召回已处理的部件范围。
安全召回 (5)
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 案号 22V815000 · 2022-10-31
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
风险: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
处置: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
STRUCTURE:BODY 案号 22V226000 · 2022-04-06
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
风险: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
处置: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
EQUIPMENT:OTHER:LABELS 案号 19V241000 · 2019-03-27
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Tiguan LWB vehicles. The tire information label contains inaccurate tire dimension and inflation pressure specifications. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
风险: The incorrect specifications can result in improper tire inflations or to installing a tire of the wrong size on the vehicle. Either of these situations can increase the risk of a vehicle crash.
处置: Volkswagen has notified owners, and dealers will install a corrected tire information label, free of charge. The recall began April 16, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D2.
SUSPENSION:REAR:SPRINGS:COIL SPRINGS 案号 19V188000 · 2019-03-06
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
风险: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
处置: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 18V824000 · 2018-11-26
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
风险: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
处置: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
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