2025 Honda Passport problems, complaints & recalls
NHTSA has received 42 owner complaints about the 2025 Honda Passport, or 23.5 per year on the road — fewer complaints than typical (complaint index 0.58, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #41 of 86 by complaints per year (#1 = fewest). Against other Honda models its rate is 67% lower; against other Midsize SUVs it is 55% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2025-01-20 and 2026-10-13. Median delay from incident to filing: 7 days.
Analysis
The previous model year (2024) drew 6.8 complaints per year, fewer than this one. The following model year (2026) drew 68.0 per year, more than this one.
The most common problem area is Engine (40.5% of complaints), followed by Electrical (19.0%) and Unspecified or other (16.7%). Engine complaints are 1.8 times as common here as across all tracked vehicles. No report describes a crash, fire, injury or death.
Half of the reported incidents happened within 17 months of the model year's start; the busiest period was the second year (74% of incidents). In the last 12 months 37 new complaints were filed, versus 5 in the 12 months before — up 640%.
NHTSA lists no safety recalls for this model year. 1 NHTSA investigation covers this model year; the most recent is “No Restart After Auto Start/Stop Engages” (engineering analysis, opened 2025-03-26, still open).
Complaint index
- vs. all tracked vehicles0.58
- vs. other Honda models0.33
- vs. other 2025 models0.49
- vs. other Midsize SUVs0.45
- #41 of 86 · 2025Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Problem areas: Electrical · Engine · Driver-assist systems · Unspecified or other · Brakes · Transmission / powertrain · Fuel system
When complaints were filed
- Crashes reported: 0
- Fires reported: 0
- Injuries: 0
- Deaths: 0
Vehicle age at incident
Median age at incident: 17 months
What owners report
When at a stop or red light, the Honda 2025 passport trail sport stops and shifts into Neutral, the Auto Idle Stop system turns off, car would not start until I put it into park and turn it off, open and close door, turn on again.
Vehicle Information: 2025 Honda Passport (Purchased in 2024, approximately 44,000 miles)Safety Defect Summary:The vehicle experienced a sudden and dangerous failure to restart during an Auto Idle-Stop event.
The contact owns a 2025 Honda Passport. The contact stated that while stopped at a stoplight, the contact attempted to accelerate; however, the Start/Stop system failed to restart the engine.
The contact owns a 2025 Honda Passport. The contact stated that while driving 35 MPH at an intersection, the vehicle stalled and was unable to be restarted. The contact called Roadside Assistance, and the vehicle was restarted.
“Idle-Stop” feature stays on per factory installation. However when car is stopped and brake is released to proceed with acceleration, the feature automatically throws the transmission into “Neutral” and will not go forward, allow shifting of gears or…
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2025 · Midsize SUVs
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2025 Dodge Durango | 8 | 4.5 | 0.11 |
| 2025 Toyota Highlander | 10 | 5.6 | 0.14 |
| 2025 Honda Passport | 42 | 23.5 | 0.58 |
| 2025 Nissan Pathfinder | 54 | 30.2 | 0.75 |
| 2025 Subaru Outback | 82 | 45.9 | 1.14 |
| 2025 Ford Explorer | 105 | 58.7 | 1.45 |
| 2025 Jeep Grand Cherokee | 115 | 64.3 | 1.59 |
| 2025 Kia Telluride | 119 | 66.6 | 1.65 |
| 2025 Kia Sorento | 134 | 75.0 | 1.86 |
| 2025 Chevrolet Traverse | 183 | 102.4 | 2.54 |
| 2025 Honda Pilot | 209 | 116.9 | 2.9 |
| 2025 Hyundai Santa Fe | 232 | 129.8 | 3.22 |
| 2025 Hyundai Palisade | 249 | 139.3 | 3.45 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
- No Restart After Auto Start/Stop Engages Open
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject …