NHTSA has received 209 owner complaints about the 2025 Honda Pilot, or 116.9 per year on the road — far more complaints than typical (complaint index 2.90, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #77 of 86 by complaints per year (#1 = fewest). Against other Honda models its rate is 64% higher; against other Midsize SUVs it is 123% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-06-04 and 2026-10-11. Median delay from incident to filing: 6 days.
209Complaints
116.9Complaints per year on the road
2.9Complaint index vs. all tracked vehicles
4Recalls
5.3%Share involving a crash or fire
124Last 12 months
Analysis
The previous model year (2024) drew 41.6 complaints per year, fewer than this one. The following model year (2026) drew 23.0 per year, fewer than this one.
The most common problem area is Electrical (17.2% of complaints), followed by Driver-assist systems (16.3%) and Engine (15.8%). 11 reports (5.3%) describe a crash or fire; owners mention 11 injuries and 0 deaths.
Half of the reported incidents happened within 9 months of the model year's start; the busiest period was the first year (58% of incidents). In the last 12 months 124 new complaints were filed, versus 75 in the 12 months before — up 65%.
NHTSA lists 4 safety recalls for this model year. 1 NHTSA investigation covers this model year; the most recent is “No Restart After Auto Start/Stop Engages” (engineering analysis, opened 2025-03-26, still open).
The moonroof of my car exploded on my panoramic sunroof. It was a hot summer day and I had the AC on. I opened the panoramic sunshade and as soon as it was fully open the moonroof glass upfront exploded.
Unspecified or other · 2026-09-02 · ODI 11761528
The contact owned a 2025 Honda Pilot. The contact stated that while the vehicle was parked on a neighborhood street, a vehicle crashed into the front driver’s side of the vehicle.
A recent drive on the expressway with my two young children turned into a nightmare when my vehicle's transmission failed without warning. Traveling at 65 mph, I was faced with a huge risk to our safety.
Engine · 2026-10-11 · ODI 11770395
I am about to replace my windshield for the 5th time in my 2025 Honda Pilot Black edition. It has happened in different spots at different speeds and the windshield immediately spreads. I have replaced with OEM glass everytime. This is a safety concern.
Unspecified or other · 2026-10-11 · ODI 11770399
When I am driving my Honda sometimes will change gears "hard" or sometimes when I press the gas pedal it will hesitate and not go when I am trying to go around another car. I have had my car for less than a year and it has happened through out my ownership.
Transmission / powertrain · 2026-10-07 · ODI 11769599
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES Campaign 25V391000 · 2025-06-12
Summary: Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Risk: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
Summary: Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: A non-functioning seat belt cannot properly restrain the seat occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and repair the seat belt routing as necessary, free of charge. Owner notification letters were mailed March 24, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is ZL4.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM Campaign 25V031000 · 2025-01-23
Summary: Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Risk: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Campaign 24V900000 · 2024-11-27
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
EA25004 · engineering analysis · ENGINE AND ENGINE COOLING:ENGINE · Opened 2025-03-26 · Model years: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject …
