NHTSA has received 240 owner complaints about the 2025 Hyundai Palisade, or 143.5 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 3.41, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #78 for fewest complaints per year. Against other Hyundai models its rate is 158% higher; against other Midsize SUVs it is 170% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-11-04 and 2026-09-02. Median delay from incident to filing: 7 days.
240Complaints
143.5Complaints per year on the road
3.41Complaint index vs. all tracked vehicles
3Recalls · ⚠ 1
3.3%Share involving a crash or fire
166Last 12 months
Analysis
The previous model year (2024) drew 142.8 complaints per year, about the same.
The most common problem area is Brakes (35.8% of complaints), followed by Airbags & seat belts (26.7%) and Interior & equipment (8.8%). Brakes complaints are 5.9 times as common here as across all tracked vehicles. Within Brakes reports, owners most often mention “abs”, “uneven”, “brakes”, “braking” and “surfaces”. 8 reports (3.3%) describe a crash or fire; owners mention 6 injuries and 1 death.
Half of the reported incidents happened within 9 months of the model year's start; the busiest period was the first year (65% of incidents). In the last 12 months 166 new complaints were filed, versus 74 in the 12 months before — the pace is rising.
NHTSA lists 3 safety recalls for this model year, 1 with a do-not-drive or park-outside warning. 29% of the complaints fall in component areas that a recall addresses. 1 NHTSA defect investigation covers this model year; the most recent is “NU Car rental of vehicles with open recalls” (opened 2026-06-09, still open).
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound.
Brakes · 2026-07-31 · ODI 11753975 · Crash
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end…
Engine · 2026-07-01 · ODI 11747731 · Crash · Fire
Following a dealer transfer assembly replacement under warranty on a 2025 Hyundai Palisade, technicians failed to perform a post-repair alignment and left the driveshaft unseated.
Transmission / powertrain · 2026-09-02 · ODI 11761673
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available.
Airbags & seat belts · 2026-09-01 · ODI 11761272
On XXX at approximately 5:20 PM, I was driving my 2025 Hyundai Palisade in [XXX] near [XXX] and [XXX] when the front sunroof glass suddenly shattered with a loud explosive sound. The outside temperature was approximately 102°F and conditions were sunny.
Body & structure · 2026-08-31 · ODI 11761164
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
AIR BAGS:SIDE/WINDOW:CURTAIN Campaign 26V034000 · 2026-01-23
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP Campaign 25V291000 · 2025-05-06
⚠ Park-outside / do-not-drive warning
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai Palisade vehicles. An insufficient seal on the controller for the electric oil pump may allow moisture to accumulate in the printed circuit board, which can cause an electrical short and result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the electric oil pump controller, free of charge. Owner notification letters were mailed June 11, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 278.
AQ26001 · NONE · Opened 2026-06-09 · Model years: 2025
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at…
Frequently asked questions
How many complaints were filed for the 2025 Hyundai Palisade?
240 complaints were filed with NHTSA for the 2025 Hyundai Palisade, or about 143.5 per year on the road.
What is the most common problem reported for the 2025 Hyundai Palisade?
The most common category is Brakes, accounting for 35.8% of complaints.
Does the 2025 Hyundai Palisade have any recalls?
NHTSA lists 3 safety recall(s) for this model year. 1 NHTSA defect investigation covers this model year; the most recent is “NU Car rental of vehicles with open recalls” (opened 2026-06-09, still open).
Is the 2025 Hyundai Palisade still generating complaints?
In the last 12 months 166 new complaints were filed, versus 74 in the 12 months before — the pace is rising.
How does the 2025 Hyundai Palisade compare with similar vehicles?
NHTSA has received 240 owner complaints about the 2025 Hyundai Palisade, or 143.5 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 3.41, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #78 for fewest complaints per year. Against other Hyundai models its rate is 158% higher; against other Midsize SUVs it is 170% higher.