NHTSA has received 249 owner complaints about the 2025 Hyundai Palisade, or 139.3 per year on the road — far more complaints than typical (complaint index 3.45, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #79 of 86 by complaints per year (#1 = fewest). Against other Hyundai models its rate is 158% higher; against other Midsize SUVs it is 165% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-11-04 and 2026-10-13. Median delay from incident to filing: 7 days.
249Complaints
139.3Complaints per year on the road
3.45Complaint index vs. all tracked vehicles
3Recalls · ⚠ 1
3.2%Share involving a crash or fire
143Last 12 months
Analysis
The previous model year (2024) drew 140.5 complaints per year, about the same. The following model year (2026) drew 129.0 per year, fewer than this one.
The most common problem area is Brakes (34.5% of complaints), followed by Airbags & seat belts (26.1%) and Unspecified or other (8.8%). Brakes complaints are 5.7 times as common here as across all tracked vehicles. 8 reports (3.2%) describe a crash or fire; owners mention 7 injuries and 1 death.
Half of the reported incidents happened within 9 months of the model year's start; the busiest period was the first year (63% of incidents). In the last 12 months 143 new complaints were filed, versus 106 in the 12 months before — up 35%.
NHTSA lists 3 safety recalls for this model year, 1 with a do-not-drive or park-outside warning. 1 NHTSA investigation covers this model year; the most recent is “NU Car rental of vehicles with open recalls” (audit query, opened 2026-06-09, still open).
On XXX, I was loading items in the rear cargo area of an Avis rental vehicle, a 2025 Hyundai Palisade when the power liftgate was fully open above me, without warning and without me commanding it to close, the liftgate unexpectedly came down/fell.
Electrical · 2026-09-29 · ODI 11767680
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound.
Brakes · 2026-07-31 · ODI 11753975 · Crash
I own a 2025 Hyundai Palisade and was informed that a mandatory recall is required. I took my car to two dealerships, and they told me that the part needed for this recall is not available in the [XXX].
Airbags & seat belts · 2026-10-13 · ODI 11770762
On August 10, 2026, at approximately 12,302 miles, I took the vehicle to an authorized Hyundai dealer after it stalled multiple times, including once while accelerating. I also reported sluggishness/loss of power.
Driver-assist systems · 2026-09-28 · ODI 11767328
Driving less than 30 mph, the Forward Collision System enaged (there was nothing near the vehicle) and the vehicle suddenly jerked and braked pulling the car as if it was not in its lane.
Driver-assist systems · 2026-09-28 · ODI 11767342
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
AIR BAGS:SIDE/WINDOW:CURTAIN Campaign 26V034000 · 2026-01-23
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP Campaign 25V291000 · 2025-05-06
⚠ Park-outside / do-not-drive warning
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai Palisade vehicles. An insufficient seal on the controller for the electric oil pump may allow moisture to accumulate in the printed circuit board, which can cause an electrical short and result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the electric oil pump controller, free of charge. Owner notification letters were mailed June 11, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 278.
AQ26001 · audit query · NONE · Opened 2026-06-09 · Model years: 2025
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at …
