NHTSA has received 404 owner complaints about the 2023 Hyundai Palisade, or 106.6 per year on the road — far more complaints than typical (complaint index 2.64, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #82 of 92 by complaints per year (#1 = fewest). Against other Hyundai models its rate is 98% higher; against other Midsize SUVs it is 103% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-08-09 and 2026-10-11. Median delay from incident to filing: 8 days.
404Complaints
106.6Complaints per year on the road
2.64Complaint index vs. all tracked vehicles
5Recalls · ⚠ 1
1.7%Share involving a crash or fire
105Last 12 months
Analysis
The previous model year (2022) drew 65.4 complaints per year, fewer than this one. The following model year (2024) drew 140.5 per year, more than this one. In its first two years on the road the 2023 model collected 227 complaints, 173% higher than the average vehicle of the same model year.
The most common problem area is Brakes (19.1% of complaints), followed by Body & structure (18.8%) and Airbags & seat belts (18.1%). Brakes complaints are 3.2 times as common here as across all tracked vehicles. 7 reports (1.7%) describe a crash or fire; owners mention 2 injuries and 0 deaths.
Half of the reported incidents happened within 19 months of the model year's start; the busiest period was the first year (39% of incidents). In the last 12 months 105 new complaints were filed, versus 88 in the 12 months before — up 19%.
NHTSA lists 5 safety recalls for this model year, 1 with a do-not-drive or park-outside warning. 2 NHTSA investigations cover this model year; the most recent is “Inadvertent Seat Belt Unlatch” (preliminary evaluation, opened 2024-08-07, closed 2025-12-12).
Complaint index
vs. all tracked vehicles2.64
vs. other Hyundai models1.98
vs. other 2023 models2.53
vs. other Midsize SUVs2.03
Complaints in first 2 years on the road · vs. same-year average (227)2.73
Car smelt bad, drove down the road and check engine light came on. Pulled over and car was smoking under hood,turned off. Let it cool off, started car and thicker smoke happened under hood and it lit on fire. Car started on fire.
Unspecified or other · 2026-10-11 · ODI 11770451 · Fire
I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again.
Engine · 2025-12-03 · ODI 11702723 · Crash
When slowing from 12-10 mph to a stop, the vehicle will sound as if brakes are grinding and make sudden stopping changes. Only happens at low speeds. Believed to be a software issue related to Service Campaign 9C8.
Brakes · 2026-10-10 · ODI 11770362
In 2024, my [XXX] daughter was seated in the third row of our 2023 Hyundai Palisade Calligraphy (VIN [XXX]). She was wearing her seat belt and sitting in a backless booster seat.
Other · 2026-10-09 · ODI 11770059
In 2024, my [XXX] daughter was seated in the third row of our 2023 Hyundai Palisade Calligraphy (VIN [XXX]). She was wearing her seat belt and sitting in a backless booster seat.
Other · 2026-10-09 · ODI 11770060
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
AIR BAGS:SIDE/WINDOW:CURTAIN Campaign 26V034000 · 2026-01-23
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP Campaign 23V526000 · 2023-07-27
⚠ Park-outside / do-not-drive warning
Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST Campaign 23V415000 · 2023-06-08
Summary: Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 245.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protec…
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermitten…
