NHTSA has received 396 owner complaints about the 2023 Hyundai Palisade, or 107.8 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 2.56, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #82 for fewest complaints per year. Against other Hyundai models its rate is 94% higher; against other Midsize SUVs it is 103% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-08-09 and 2026-09-01. Median delay from incident to filing: 7 days.
396Complaints
107.8Complaints per year on the road
2.56Complaint index vs. all tracked vehicles
5Recalls · ⚠ 1
1.5%Share involving a crash or fire
111Last 12 months
Analysis
The previous model year (2022) drew 64.6 complaints per year, fewer than this one. The following model year (2024) drew 142.8 per year, more than this one. In its first two years on the road the 2023 model collected 227 complaints, 173% higher than the average vehicle of the same model year.
The most common problem area is Brakes (19.2% of complaints), followed by Body & structure (19.2%) and Airbags & seat belts (18.2%). Brakes complaints are 3.2 times as common here as across all tracked vehicles. Within Brakes reports, owners most often mention “abs”, “brakes”, “uneven”, “bumps” and “brake pedal”. 6 reports (1.5%) describe a crash or fire; owners mention 2 injuries and 0 deaths.
Half of the reported incidents happened within 18 months of the model year's start; the busiest period was the first year (39% of incidents). In the last 12 months 111 new complaints were filed, versus 92 in the 12 months before — a steady pace.
NHTSA lists 5 safety recalls for this model year, 1 with a do-not-drive or park-outside warning. 63% of the complaints fall in component areas that a recall addresses. 2 NHTSA defect investigations cover this model year; the most recent is “Inadvertent Seat Belt Unlatch” (opened 2024-08-07, closed 2025-12-12).
Complaint index
vs. all tracked vehicles2.56
vs. other Hyundai models1.94
vs. other 2023 models2.56
vs. other Midsize SUVs2.03
Complaints in first 2 years on the road · vs. same-year average (227)2.73
I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again.
Engine · 2025-12-03 · ODI 11702723 · Crash
While sitting at a stop sign, I attempted to place my vehicle in Park. I opened the driver’s side door, but the car had not actually shifted into Park. None of the vehicle’s safety systems engaged when the door was opened.
Electrical · 2025-08-29 · ODI 11683865 · Crash
I am reporting an unresolved safety issue involving the seat belt buckle recall on my 2023 Hyundai Palisade (NHTSA Recall 25V-607 / Hyundai Campaign 283).
Airbags & seat belts · 2026-09-01 · ODI 11761257
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the dealer several times and the contact was informed that parts were on back order.
Airbags & seat belts · 2026-08-31 · ODI 11760920
The engine shuts off to accessory mode when the car is parked or idle for more than 1 minute or so, and the “engine auto” is turned off (light illuminated)— this is our observed correlation.
Engine · 2026-08-31 · ODI 11761049
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
AIR BAGS:SIDE/WINDOW:CURTAIN Campaign 26V034000 · 2026-01-23
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP Campaign 23V526000 · 2023-07-27
⚠ Park-outside / do-not-drive warning
Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST Campaign 23V415000 · 2023-06-08
Summary: Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 245.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.
PE24021 · SEAT BELTS · Opened 2024-08-07 · Closed 2025-12-12 · Campaign 25V607 · Model years: 2020, 2021, 2022, 2023
On August 7, 2024, the Oï¬ce of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt prot…
Windshield Wiper FailureClosed
RQ22005 · VISIBILITY/WIPER · Opened 2022-12-02 · Closed 2023-05-26 · Campaign 23V180000 · Model years: 2021, 2022, 2023
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermitten…
Frequently asked questions
How many complaints were filed for the 2023 Hyundai Palisade?
396 complaints were filed with NHTSA for the 2023 Hyundai Palisade, or about 107.8 per year on the road.
What is the most common problem reported for the 2023 Hyundai Palisade?
The most common category is Brakes, accounting for 19.2% of complaints.
Does the 2023 Hyundai Palisade have any recalls?
NHTSA lists 5 safety recall(s) for this model year. 2 NHTSA defect investigations cover this model year; the most recent is “Inadvertent Seat Belt Unlatch” (opened 2024-08-07, closed 2025-12-12).
Is the 2023 Hyundai Palisade still generating complaints?
In the last 12 months 111 new complaints were filed, versus 92 in the 12 months before — a steady pace.
How does the 2023 Hyundai Palisade compare with similar vehicles?
NHTSA has received 396 owner complaints about the 2023 Hyundai Palisade, or 107.8 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 2.56, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #82 for fewest complaints per year. Against other Hyundai models its rate is 94% higher; against other Midsize SUVs it is 103% higher.