InsightArise CarsU.S. Owner Complaint Index
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2023 Honda Passport problems, complaints & recalls

Far fewer Rising

NHTSA has received 37 owner complaints about the 2023 Honda Passport, or 10.1 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.24, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #26 for fewest complaints per year. Against other Honda models its rate is 86% lower; against other Midsize SUVs it is 81% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2023-06-14 and 2026-08-25. Median delay from incident to filing: 22 days.

37Complaints
10.1Complaints per year on the road
0.24Complaint index vs. all tracked vehicles
5Recalls
8.1%Share involving a crash or fire
17Last 12 months

Analysis

The previous model year (2022) drew 12.4 complaints per year, more than this one. The following model year (2024) drew 6.0 per year, fewer than this one. In its first two years on the road the 2023 model collected 16 complaints, 81% lower than the average vehicle of the same model year.

The most common problem area is Brakes (21.6% of complaints), followed by Driver-assist systems (18.9%) and Electrical (13.5%). Brakes complaints are 3.6 times as common here as across all tracked vehicles. Within Brakes reports, owners most often mention “braking”, “brake”, “wheel”, “loud” and “front”. 3 reports (8.1%) describe a crash or fire; owners mention 7 injuries and 0 deaths.

Half of the reported incidents happened within 18 months of the model year's start; the busiest period was the second year (35% of incidents). In the last 12 months 17 new complaints were filed, versus 5 in the 12 months before — the pace is rising.

NHTSA lists 5 safety recalls for this model year. 40% of the complaints fall in component areas that a recall addresses. 2 NHTSA defect investigations cover this model year; the most recent is “No Restart After Auto Start/Stop Engages” (opened 2025-03-26, still open).

Complaint index

  • vs. all tracked vehicles0.24
  • vs. other Honda models0.14
  • vs. other 2023 models0.24
  • vs. other Midsize SUVs0.19
  • Complaints in first 2 years on the road · vs. same-year average (16)0.19
  • #26 of 92 · 2023Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201935.7 per year0.85
  • 202013.9 per year0.33
  • 202124.5 per year0.58
  • 202212.4 per year0.29
  • 202310.1 per year0.24
  • 20246.0 per year0.14
  • 202520.9 per year0.5

Honda Passport problems, complaints & recalls by model year ›

What owners complain about

  • Brakes8 · 21.6% · 3.56×
  • Driver-assist systems7 · 18.9% · 3.29×
  • Electrical5 · 13.5% · 0.86×
  • Engine4 · 10.8% · 0.49×
  • Transmission / powertrain3 · 8.1% · 0.7×
  • Interior & equipment3 · 8.1% · 0.9×
  • Airbags & seat belts2 · 5.4% · 1.41×
  • Wheels, tires & suspension2 · 5.4% · 2.17×

vs. all vehicles: 1.00 = All-vehicle average

Brakes · Common terms in reports

  • braking5
  • brake5
  • wheel4
  • loud3
  • front4
  • lights4

Problem areas: Engine · Electrical · Driver-assist systems · Brakes · Interior & equipment · Transmission / powertrain · Fuel system

When complaints were filed

2023: 7 7 2023 2024: 9 9 2024 2025: 6 6 2025 2026: 15 15 2026
  • Crashes reported: 3
  • Fires reported: 0
  • Injuries: 7
  • Deaths: 0

Vehicle age at incident

  • <1 yr27.0%
  • 1–2 yrs35.1%
  • 2–3 yrs18.9%
  • 3–5 yrs18.9%
  • 5+ yrs0.0%

Median age at incident: 18 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2023 · Midsize SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2023 Ford Edge226.00.14
2023 Dodge Durango359.50.23
2023 Honda Passport3710.10.24
2023 Chevrolet Traverse8623.40.56
2023 Subaru Outback8924.20.58
2023 Nissan Pathfinder10328.00.67
2023 Ford Explorer10729.10.69
2023 Honda Pilot13737.30.89
2023 Kia Sorento15642.51.01
2023 Toyota Highlander18550.41.2
2023 Kia Telluride20455.51.32
2023 Hyundai Santa Fe28276.81.83
2023 Hyundai Palisade396107.82.56
2023 Jeep Grand Cherokee562153.03.64

Safety recalls (5)

STRUCTURE:FRAME AND MEMBERS Campaign 26V365000 · 2026-06-04

Summary: American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Campaign 24V900000 · 2024-11-27

Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.

STEERING:RACK AND PINION Campaign 24V184000 · 2024-03-07

Summary: Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

Remedy: Dealers will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is LHY.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER Campaign 23V458000 · 2023-06-29

Summary: Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Risk: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 23V431000 · 2023-06-15

Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

How to check whether your car has an open recall ›

Investigations

Frequently asked questions

How many complaints were filed for the 2023 Honda Passport?

37 complaints were filed with NHTSA for the 2023 Honda Passport, or about 10.1 per year on the road.

What is the most common problem reported for the 2023 Honda Passport?

The most common category is Brakes, accounting for 21.6% of complaints.

Does the 2023 Honda Passport have any recalls?

NHTSA lists 5 safety recall(s) for this model year. 2 NHTSA defect investigations cover this model year; the most recent is “No Restart After Auto Start/Stop Engages” (opened 2025-03-26, still open).

Is the 2023 Honda Passport still generating complaints?

In the last 12 months 17 new complaints were filed, versus 5 in the 12 months before — the pace is rising.

How does the 2023 Honda Passport compare with similar vehicles?

NHTSA has received 37 owner complaints about the 2023 Honda Passport, or 10.1 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.24, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #26 for fewest complaints per year. Against other Honda models its rate is 86% lower; against other Midsize SUVs it is 81% lower.