NHTSA has received 19 owner complaints about the 2024 Honda Passport, or 6.8 per year on the road — far fewer complaints than typical (complaint index 0.17, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #9 of 89 by complaints per year (#1 = fewest). Against other Honda models its rate is 90% lower; against other Midsize SUVs it is 87% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2024-10-30 and 2026-10-09. Median delay from incident to filing: 27 days.
19Complaints
6.8Complaints per year on the road
0.17Complaint index vs. all tracked vehicles
1Recalls
10.5%Share involving a crash or fire
9Last 12 months
Analysis
The previous model year (2023) drew 10.6 complaints per year, more than this one. The following model year (2025) drew 23.5 per year, more than this one. In its first two years on the road the 2024 model collected 11 complaints, 84% lower than the average vehicle of the same model year.
The most common problem area is Brakes (42.1% of complaints), followed by Engine (15.8%) and Electrical (15.8%). Brakes complaints are 7.0 times as common here as across all tracked vehicles. 2 reports (10.5%) describe a crash or fire; owners mention 2 injuries and 0 deaths.
Half of the reported incidents happened within 13 months of the model year's start; the busiest period was the second year (42% of incidents). 9 complaints were filed in the last 12 months.
NHTSA lists 1 safety recall for this model year. 1 NHTSA investigation covers this model year; the most recent is “No Restart After Auto Start/Stop Engages” (engineering analysis, opened 2025-03-26, still open).
Complaint index
vs. all tracked vehicles0.17
vs. other Honda models0.1
vs. other 2024 models0.18
vs. other Midsize SUVs0.13
Complaints in first 2 years on the road · vs. same-year average (11)0.16
Electrical mechanical malfunction to Breaking and steering wheel issues, along with vehicle stalling performance issues.
Electrical · 2025-11-11 · ODI 11698740 · Crash
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder.
Brakes · 2025-05-14 · ODI 11660864 · Crash
Automatic Stop/Start at idle control failed to Restart. Manual restarting of the engine blocked or delayed by the system at or in intersections or traffic delays causing danger of blocked traffic or collision.
Engine · 2026-10-09 · ODI 11770099
* Purchased this vehicle used from Eckert Hyundai-Denton Texas - mileage 45,835 * 2024 Honda Passport Blk Edition-VIN [XXX] mileage - 48,406 * Reference NHTSA EA25004, Honda Service Bulletin 23-008 1-Having issues with engine/idle/restart allowing vehicle to…
Electrical · 2026-10-03 · ODI 11768764
When we come to a stop position, the Fuel Savings Cut off does not start back up and the car stalls and shifts back to N. Takes for ever to re start if it can re start. This has happened to us more that 6 times.
Fuel system · 2026-09-17 · ODI 11765085
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Campaign 24V900000 · 2024-11-27
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
EA25004 · engineering analysis · ENGINE AND ENGINE COOLING:ENGINE · Opened 2025-03-26 · Model years: 2019, 2020, 2021, 2022, 2023, 2024, 2025
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject …
