NHTSA has received 44 owner complaints about the 2024 Ford Edge, or 15.8 per year on the road — far fewer complaints than typical (complaint index 0.39, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #31 of 89 by complaints per year (#1 = fewest). Against other Ford models its rate is 69% lower; against other Midsize SUVs it is 70% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-09-22 and 2026-09-17. Median delay from incident to filing: 18 days.
44Complaints
15.8Complaints per year on the road
0.39Complaint index vs. all tracked vehicles
2Recalls
11.4%Share involving a crash or fire
17Last 12 months
Analysis
The previous model year (2023) drew 6.1 complaints per year, fewer than this one. In its first two years on the road the 2024 model collected 31 complaints, 56% lower than the average vehicle of the same model year.
The most common problem area is Electrical (29.5% of complaints), followed by Unspecified or other (18.2%) and Body & structure (13.6%). Electrical complaints are 1.9 times as common here as across all tracked vehicles. 5 reports (11.4%) describe a crash or fire; owners mention 5 injuries and 0 deaths.
Half of the reported incidents happened within 11 months of the model year's start; the busiest period was the first year (54% of incidents). In the last 12 months 17 new complaints were filed, versus 11 in the 12 months before — up 55%.
NHTSA lists 2 safety recalls for this model year.
Complaint index
vs. all tracked vehicles0.39
vs. other Ford models0.31
vs. other 2024 models0.41
vs. other Midsize SUVs0.3
Complaints in first 2 years on the road · vs. same-year average (31)0.44
The contact owns a 2024 Ford Edge. The contact stated that while the contact's daughter was reversing, the rear-view camera seized. The contact's vehicle crashed into a vehicle that was parked behind the contact's vehicle. No injuries.
Electrical · 2026-04-20 · ODI 11732459 · Crash
The contact owned a 2024 Ford Edge. The contact stated that, upon pulling into a parking space, the vehicle suddenly accelerated on its own.
Air compressor for air conditioning died with only 37,000 miles and less than 3 year old Ford Edge. Costing me $2200 for new compressor and labor at Rocky Top Ford in [XXX]. Reason out of warranty car was sold in XXX. So passed the 3 years warranty.
Unspecified or other · 2026-09-17 · ODI 11764886
The rear camera is having a glitch/ dark mode and is unable to fully inspect for any safety concerns despite myself checking my surroundings.
Electrical · 2026-09-15 · ODI 11764294
Vehicle Information Year: 2024 Make: Ford Model: Edge VIN: [XXX] Description of the Safety Issue I am submitting this complaint regarding the unexpected failure of the panoramic glass roof on my 2024 Ford Edge.
Unspecified or other · 2026-07-20 · ODI 11751655
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:SOFTWARE Campaign 26V124000 · 2026-03-03
Summary: Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
BACK OVER PREVENTION:SOFTWARE Campaign 25V315000 · 2025-05-09
Summary: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
