Ford Edge problems, complaints & recalls by model year
Across 7 model years (2018–2024), NHTSA has logged 2,164 owner complaints and 20 safety recalls for the Ford Edge. That averages 43.6 complaints per year on the road — a typical number of complaints (index 1.04 against all tracked vehicles). Within the Midsize SUVs segment it ranks #5 of 14 for fewest complaints per year; the segment average is 53.1.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Analysis
Across seven model years from 2018 to 2024, the Ford Edge has logged 2,164 owner complaints and 20 safety recalls, averaging 43.6 complaints per year which is typical for all tracked vehicles. While the 2019 model year recorded the highest rate at 98.0 complaints per year with 191 recent reports, newer models like 2023 and 2024 run significantly below average with only 6.0 complaints each. The most common problem areas are Engine issues accounting for 37.8% of complaints and Transmission or powertrain problems at 32.0%, with recurring terms including "coolant," "torque converter," and "intrusion." Owners report 65 injuries and 0 deaths across all model years, while the latest open investigation covers "Loss of Motive Power" opened on 2023-09-29 and closed on 2024-10-31.
Summary drafted by an AI model running on our own server from the figures on this page, and checked number by number against the data before publishing. The statistics and the analysis above come from our fixed methodology, not from the model.The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 41% below the 2018 and 2019 models (20 early complaints per model year versus 39).
The 2019 model year has the highest rate (98.0 complaints per year) and the 2023 model year the lowest (6.0). Model years 2018 and 2019 run at least 50% above the model's own average — the ones to research most carefully. Model years 2021, 2023 and 2024 sit well below the model's average.
Across all tracked model years the most common problem area is Engine (37.8% of complaints), followed by Transmission / powertrain (32.0%) and Electrical (7.9%). Engine complaints are 1.7 times as common here as across all tracked vehicles. Recurring terms in owner reports: “coolant”, “torque converter”, “transmission”, “intrusion” and “diagnosed”. 59 complaints (2.7%) describe a crash or fire; across all model years owners report 65 injuries and 0 deaths.
In the last 12 months owners filed 571 complaints versus 607 in the previous 12 months — a steady pace. The 2019 model year generated the most recent reports (191). Across model years, half of all reported incidents occur within 66 months of the model year's start.
Recalls: 20 recall campaigns across the tracked model years, most of them received in 2025 (5), 1 fixable over the air. 2 NHTSA defect investigations have covered this model, 1 still open; the latest is “Loss of Motive Power” (opened 2023-09-29, closed 2024-10-31).
Segment peers with fewer complaints per year include Dodge Durango, Honda Passport, Nissan Pathfinder and Kia Sorento; Chevrolet Traverse, Toyota Highlander, Hyundai Santa Fe and Ford Explorer have more.
Model years at a glance
| Year | Complaints | Complaints per year on the road | Complaint index | Complaints in first 2 years on the road | vs. same-year average | Last 12 months | Recalls | Most common issue | |
|---|---|---|---|---|---|---|---|---|---|
| 2018 Years to research carefully | 800 | 92.2 | 2.19 | 40 | 0.45 | 132 | 7 | Engine | View › |
| 2019 Years to research carefully | 752 | 98.0 | 2.33 | 39 | 0.48 | 191 | 3 | Transmission / powertrain | View › |
| 2020 | 312 | 46.7 | 1.11 | 29 | 0.51 | 116 | 4 | Transmission / powertrain | View › |
| 2021 | 107 | 18.9 | 0.45 | 20 | 0.33 | 43 | 7 | Transmission / powertrain | View › |
| 2022 | 129 | 27.6 | 0.66 | 24 | 0.32 | 63 | 5 | Transmission / powertrain | View › |
| 2023 Fewest complaints | 22 | 6.0 | 0.14 | 9 | 0.11 | 10 | 4 | Electrical | View › |
| 2024 | 42 | 15.7 | 0.37 | 31 | 0.44 | 16 | 2 | Electrical | View › |
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count
Trend · vs. same-year average
Complaints in first 2 years on the road ÷ All-vehicle average (1.00)
When complaints were filed
Last 12 months: 571 · Previous 12 months: 607 Steady
Problem areas
Transmission / powertrain ›
693 · 32.0% · 2.75 vs. all vehicles · Steady
- torque converter248
- transmission449
- shuddering82
- jerking98
Interior & equipment ›
125 · 5.8% · 0.64 vs. all vehicles · Rising
- sunroof17
- panoramic11
- glass18
- transmission29
Body & structure ›
98 · 4.5% · 0.49 vs. all vehicles · Too few recent reports to judge
- glass29
- sunroof26
- closed22
- shattered21
Wheels, tires & suspension ›
48 · 2.2% · 0.89 vs. all vehicles · Too few recent reports to judge
- lug nuts27
- swollen18
- tire21
- rotation8
Brakes ›
43 · 2.0% · 0.33 vs. all vehicles · Too few recent reports to judge
- brakes26
- hydraulic12
- available14
- received notification9
Fuel system
31 · 1.4% · 0.33 vs. all vehicles · Falling
- purge12
- fuel18
- valve11
- tank9
Driver-assist systems
24 · 1.1% · 0.19 vs. all vehicles · Too few recent reports to judge
- collision11
- forward8
- camera7
- avoidance4
Lighting
19 · 0.9% · 0.56 vs. all vehicles · Too few recent reports to judge
- headlights7
- low beam4
- dim4
- night6
Steering
19 · 0.9% · 0.14 vs. all vehicles · Too few recent reports to judge
- adaptive steering6
- steering fault6
- steering wheel11
- left7
Other
12 · 0.6% · 0.31 vs. all vehicles · Too few recent reports to judge
- seat7
- upon3
- front3
Only problem areas with at least 40 complaints get their own page.
Common terms in reports
- coolant586
- torque converter289
- transmission562
- intrusion215
- diagnosed558
- check engine390
- cylinder250
- illuminated438
Vehicle age at incident
Median age at incident: 66 months
What owners report
- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)
I was driving on the highway with my husband and our dog when out of nowhere the panoramic sunroof exploded. We were traveling home and could have been in an accident when it occurred because it sounded like a gunshot hit the car.
Rear drivers side brake line ruptured, leaving the vehicle unsafe to drive. The ruptured happened at a bend in the hard brake line at the top of the gas tank.
Shuddering and jerking from 20-40 mph. Dealer reports torque converter and planetary gear problems requiring expensive repairs or replacement of the transmission.
On the dash board, it displayed a severe warning regarding "engine over temprature" that caused due to the engine coolant intrusion in to the cylinder 2 and caused it to misfire and the engine light to be displayed.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · Midsize SUVs
| # | Models | Complaints | Complaints per year on the road | Complaint index | Trend | Recent activity | Recalls | Most common issue |
|---|---|---|---|---|---|---|---|---|
| 1 | Dodge Durango | 752 | 15.2 | 0.36 | Improving | Steady | 18 | Lighting |
| 2 | Honda Passport | 652 | 17.6 | 0.42 | Improving | Rising | 16 | Engine |
| 3 | Nissan Pathfinder | 566 | 20.1 | 0.48 | Worsening | Rising | 12 | Engine |
| 4 | Kia Sorento | 1,382 | 36.2 | 0.86 | Stable | Rising | 17 | Engine |
| 5 | Ford Edge | 2,164 | 43.6 | 1.04 | Improving | Steady | 20 | Engine |
| 6 | Chevrolet Traverse | 1,657 | 43.8 | 1.04 | Stable | Steady | 13 | Transmission / powertrain |
| 7 | Toyota Highlander | 2,062 | 44.5 | 1.06 | Improving | Rising | 21 | Transmission / powertrain |
| 8 | Hyundai Santa Fe | 1,968 | 58.3 | 1.38 | Worsening | Rising | 26 | Engine |
| 9 | Ford Explorer | 3,122 | 65.6 | 1.56 | Improving | Steady | 70 | Transmission / powertrain |
| 10 | Honda Pilot | 2,824 | 67.4 | 1.6 | Stable | Steady | 26 | Engine |
| 11 | Kia Telluride | 1,945 | 73.6 | 1.75 | Improving | Rising | 17 | Body & structure |
| 12 | Subaru Outback | 3,749 | 77.0 | 1.83 | Improving | Steady | 15 | Body & structure |
| 13 | Jeep Grand Cherokee | 3,335 | 85.9 | 2.04 | Worsening | Rising | 49 | Electrical |
| 14 | Hyundai Palisade | 2,277 | 102.2 | 2.43 | Worsening | Steady | 13 | Airbags & seat belts |
Recalls by year received
- Campaigns: 20
- Do-not-drive / park-outside: 0
- Over-the-air fix: 1
Safety recalls: 2018 (7) · 2019 (3) · 2020 (4) · 2021 (7) · 2022 (5) · 2023 (4) · 2024 (2)
Investigations
- Loss of Motive Power Closed
On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the abilit…
- Rearview Camera FMVSS 111 Noncompliance Open
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rea…
Frequently asked questions
Which Ford Edge model year has the most complaints?
The 2019 model year has the highest rate (98.0 complaints per year) and the 2023 model year the lowest (6.0).
Is the Ford Edge getting better or worse?
The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 41% below the 2018 and 2019 models (20 early complaints per model year versus 39). In the last 12 months owners filed 571 complaints versus 607 in the previous 12 months — a steady pace.
What are the most common Ford Edge problems?
Across all tracked model years the most common problem area is Engine (37.8% of complaints), followed by Transmission / powertrain (32.0%) and Electrical (7.9%). Recurring terms in owner reports: “coolant”, “torque converter”, “transmission”, “intrusion” and “diagnosed”.
How does the Ford Edge compare with other Midsize SUVs?
Within the Midsize SUVs segment it ranks #5 of 14 for fewest complaints per year; the segment average is 53.1. Segment peers with fewer complaints per year include Dodge Durango, Honda Passport, Nissan Pathfinder and Kia Sorento; Chevrolet Traverse, Toyota Highlander, Hyundai Santa Fe and Ford Explorer have more.
Does the Ford Edge have recalls or open investigations?
Recalls: 20 recall campaigns across the tracked model years, most of them received in 2025 (5), 1 fixable over the air. 2 NHTSA defect investigations have covered this model, 1 still open; the latest is “Loss of Motive Power” (opened 2023-09-29, closed 2024-10-31).