InsightArise CarsU.S. Owner Complaint Index
English

Ford Edge problems, complaints & recalls by model year

Typical Improving Within ±30% year on year

Across 7 model years (2018–2024), NHTSA has logged 2,244 owner complaints and 20 safety recalls for the Ford Edge. That averages 44.4 complaints per year on the road — a typical number of complaints (index 1.10 against all tracked vehicles). Within the Midsize SUVs segment it ranks #6 of 14 by complaints per year (#1 = fewest); the segment average is 52.5.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

2,244Complaints · 2018–2024
44.4Complaints per year on the road
1.1Complaint index vs. all tracked vehicles
#6 of 14Midsize SUVs
20Campaigns · Do-not-drive / park-outside 0
569Last 12 months

Analysis

The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 43% below the 2018 and 2019 models (20 early complaints per model year versus 39).

The 2019 model year has the highest rate (98.9 complaints per year) and the 2023 model year the lowest (6.1). Model years 2018 and 2019 run at least 50% above this model's average of 44.4 complaints per year on the road across its tracked model years. Model years 2021, 2023 and 2024 run at least 40% below this model's average of 44.4 complaints per year on the road.

Across all tracked model years the most common problem area is Engine (38.6% of complaints), followed by Transmission / powertrain (32.0%) and Electrical (7.7%). Engine complaints are 1.7 times as common here as across all tracked vehicles. 60 complaints (2.7%) describe a crash or fire; across all model years owners report 65 injuries and 0 deaths.

In the last 12 months owners filed 569 complaints versus 613 in the previous 12 months — down 7%. The 2019 model year generated the most recent reports (184). Across model years, half of all reported incidents occur within 66 months of the model year's start.

Recalls: 20 recall campaigns across the tracked model years, most of them received in 2025 (5), 1 fixable over the air. 3 NHTSA investigations have covered this model, 2 still open; the latest is “Loss of Motive Power” (defect petition, opened 2026-09-03, still open).

Within its segment it has more complaints per year than Dodge Durango, Nissan Pathfinder, Honda Passport and Kia Sorento, but fewer than Toyota Highlander, Hyundai Santa Fe, Honda Pilot and Ford Explorer.

Model years at a glance

2018: 95.5 95.5 2018 2019: 98.9 98.9 2019 2020: 47.7 47.7 2020 2021: 19.4 19.4 2021 2022: 27.6 27.6 2022 2023: 6.1 6.1 2023 2024: 15.8 15.8 2024
YearComplaintsComplaints per year on the roadComplaint indexComplaints in first 2 years on the roadvs. same-year averageLast 12 monthsRecallsMost common issue
2018 ▲50%+ 83995.52.37 400.47 1547 Engine View ›
2019 ▲50%+ 77098.92.45 390.49 1843 Transmission / powertrain View ›
2020 32447.71.18 290.52 1064 Transmission / powertrain View ›
2021 11219.40.48 200.33 407 Transmission / powertrain View ›
2022 13227.60.68 240.32 575 Transmission / powertrain View ›
2023 Fewest complaints 236.10.15 90.11 114 Electrical View ›
2024 4415.80.39 310.44 172 Electrical View ›

▲50%+ = 50%+ above this model's average yearly rate. 1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count

Trend · vs. same-year average

1.0 2018: 0.47 0.47 2018 2019: 0.49 0.49 2019 2020: 0.52 0.52 2020 2021: 0.33 0.33 2021 2022: 0.32 0.32 2022 2023: 0.11 0.11 2023 2024: 0.44 0.44 2024

Complaints in first 2 years on the road ÷ All-vehicle average (1.00)

When complaints were filed

2018: 15 15 2018 2019: 44 44 2019 2020: 52 52 2020 2021: 89 89 2021 2022: 156 156 2022 2023: 270 270 2023 2024: 548 548 2024 2025: 620 620 2025 2026: 450 450 2026

Last 12 months: 569 · Previous 12 months: 613 Within ±30% year on year

Problem areas

Engine ›

866 · 38.6% · 1.73 vs. all vehicles · Within ±30% year on year

Transmission / powertrain ›

719 · 32.0% · 2.74 vs. all vehicles · Within ±30% year on year

Electrical ›

172 · 7.7% · 0.49 vs. all vehicles · Rising

Unspecified or other ›

130 · 5.8% · 0.64 vs. all vehicles · Within ±30% year on year

Body & structure ›

98 · 4.4% · 0.48 vs. all vehicles · Too few recent reports to judge

Airbags & seat belts ›

63 · 2.8% · 0.74 vs. all vehicles · Rising

Wheels, tires & suspension ›

48 · 2.1% · 0.85 vs. all vehicles · Too few recent reports to judge

Brakes ›

43 · 1.9% · 0.32 vs. all vehicles · Too few recent reports to judge

Fuel system

31 · 1.4% · 0.32 vs. all vehicles · Falling

Driver-assist systems

24 · 1.1% · 0.19 vs. all vehicles · Too few recent reports to judge

Lighting

19 · 0.8% · 0.55 vs. all vehicles · Too few recent reports to judge

Steering

19 · 0.8% · 0.13 vs. all vehicles · Too few recent reports to judge

Other

12 · 0.5% · 0.29 vs. all vehicles · Too few recent reports to judge

Only problem areas with at least 40 complaints get their own page.

Vehicle age at incident

  • <1 yr5.4%
  • 1–2 yrs5.3%
  • 2–3 yrs5.1%
  • 3–5 yrs23.4%
  • 5+ yrs60.7%

Median age at incident: 66 months

What owners report

  • - Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)
    Airbags & seat belts · 2026-08-15 · ODI 11757191 · Crash
  • I was driving on the highway with my husband and our dog when out of nowhere the panoramic sunroof exploded. We were traveling home and could have been in an accident when it occurred because it sounded like a gunshot hit the car.
    Unspecified or other · 2026-05-05 · ODI 11735919
  • Vehicle began a slight engine miss and acceleration hesitation occasionally. Over a year it began to be more often. I had the car in for maintenance several time to diagnose the problem but the engine light never came on there was no code.
    Engine · 2026-10-08 · ODI 11769842
  • The contact owns a 2018 Ford Edge. The contact stated that while driving, the check engine warning light illuminated. The contact stated that the vehicle was losing coolant, but there was no leak found.
    Engine · 2026-10-08 · ODI 11769917
  • Vehicle shudders and is sluggish. Dealer says torque converter needs replaced for $4700. This could leave me stranded on a highway or neighborhood. There are no warnings on my vehicle. Seems to be a very common problem in this vehicle.
    Transmission / powertrain · 2026-10-08 · ODI 11770006

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · Midsize SUVs

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Dodge Durango 78615.20.38 ImprovingWithin ±30% year on year18 Lighting
2Nissan Pathfinder 59619.20.48 WorseningRising12 Engine
3Honda Passport 75924.80.61 ImprovingRising17 Electrical
4Kia Sorento 1,44633.70.83 StableRising18 Engine
5Chevrolet Traverse 1,73842.01.04 StableWithin ±30% year on year14 Transmission / powertrain
6Ford Edge 2,24444.41.1 ImprovingWithin ±30% year on year20 Engine
7Toyota Highlander 2,16245.81.13 ImprovingRising21 Transmission / powertrain
8Hyundai Santa Fe 2,09258.41.45 WorseningRising27 Engine
9Honda Pilot 2,94563.41.57 StableWithin ±30% year on year27 Engine
10Ford Explorer 3,27064.01.59 ImprovingWithin ±30% year on year77 Transmission / powertrain
11Subaru Outback 3,81671.81.78 ImprovingWithin ±30% year on year15 Body & structure
12Kia Telluride 2,01474.31.84 ImprovingRising17 Body & structure
13Jeep Grand Cherokee 3,47782.42.04 WorseningWithin ±30% year on year53 Electrical
14Hyundai Palisade 2,471105.32.61 WorseningWithin ±30% year on year16 Airbags & seat belts

Recalls by year received

2018: 3 3 2018 2019: 1 1 2019 2020: 3 3 2020 2021: 2 2 2021 2022: 2 2 2022 2023: 2 2 2023 2024: 1 1 2024 2025: 5 5 2025 2026: 1 1 2026
  • Campaigns: 20
  • Do-not-drive / park-outside: 0
  • Over-the-air fix: 1

Safety recalls: 2018 (7) · 2019 (3) · 2020 (4) · 2021 (7) · 2022 (5) · 2023 (4) · 2024 (2)

Investigations

  • Loss of Motive Power Open
    DP26008 · defect petition · ENGINE AND ENGINE COOLING · Opened 2026-09-03 · Model years: 2018

    The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompanied by an "Engine Coolant Over Temperature" warning message.  The petition further alleges that afte…

  • Rearview Camera FMVSS 111 Noncompliance Open
    RQ21002 · recall query · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · Opened 2021-08-03 · Campaign 26V606 · Model years: 2020

    On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rea…

  • Loss of Motive Power Closed
    EA23002 · engineering analysis · ENGINE · Opened 2023-09-29 · Closed 2024-10-31 · Campaign 24V635 · Model years: 2021, 2022

    On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the abilit…