InsightArise CarsU.S. Owner Complaint Index
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Chevrolet Traverse problems, complaints & recalls by model year

Typical Stable Within ±30% year on year

Across 9 model years (2018–2026), NHTSA has logged 1,738 owner complaints and 14 safety recalls for the Chevrolet Traverse. That averages 42.0 complaints per year on the road — a typical number of complaints (index 1.04 against all tracked vehicles). Within the Midsize SUVs segment it ranks #5 of 14 by complaints per year (#1 = fewest); the segment average is 52.5.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

1,738Complaints · 2018–2026
42.0Complaints per year on the road
1.04Complaint index vs. all tracked vehicles
#5 of 14Midsize SUVs
14Campaigns · Do-not-drive / park-outside 0
493Last 12 months

Analysis

The trend is flat. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models are within 15% of the 2018 and 2019 models (65 early complaints per model year versus 65).

The 2025 model year has the highest rate (102.4 complaints per year) and the 2021 model year the lowest (15.9). The 2025 model year runs at least 50% above this model's average of 42.0 complaints per year on the road across its tracked model years. Model years 2021, 2022 and 2023 run at least 40% below this model's average of 42.0 complaints per year on the road.

Across all tracked model years the most common problem area is Transmission / powertrain (26.6% of complaints), followed by Engine (21.1%) and Electrical (15.2%). Transmission / powertrain complaints are 2.3 times as common here as across all tracked vehicles. 58 complaints (3.3%) describe a crash or fire; across all model years owners report 60 injuries and 0 deaths.

In the last 12 months owners filed 493 complaints versus 455 in the previous 12 months — up 8%. The 2025 model year generated the most recent reports (92). Across model years, half of all reported incidents occur within 41 months of the model year's start.

Recalls: 14 recall campaigns across the tracked model years, most of them received in 2020 (4). 1 NHTSA investigation has covered this model, 1 still open; the latest is “Electronic Brake Module Component Failure” (engineering analysis, opened 2026-08-21, still open).

Within its segment it has more complaints per year than Dodge Durango, Nissan Pathfinder, Honda Passport and Kia Sorento, but fewer than Ford Edge, Toyota Highlander, Hyundai Santa Fe and Honda Pilot.

Model years at a glance

2018: 52.7 52.7 2018 2019: 52.8 52.8 2019 2020: 34.3 34.3 2020 2021: 15.9 15.9 2021 2022: 20.7 20.7 2022 2023: 24.3 24.3 2023 2024: 50.2 50.2 2024 2025: 102.4 102.4 2025 2026: 25.0 25.0 2026
YearComplaintsComplaints per year on the roadComplaint indexComplaints in first 2 years on the roadvs. same-year averageLast 12 monthsRecallsMost common issue
2018 46352.71.31 911.06 722 Transmission / powertrain View ›
2019 41152.81.31 390.49 733 Transmission / powertrain View ›
2020 23334.30.85 250.44 588 Engine View ›
2021 Fewest complaints 9215.90.39 120.2 303 Electrical View ›
2022 9920.70.51 200.27 361 Transmission / powertrain View ›
2023 9224.30.6 310.37 342 Transmission / powertrain View ›
2024 14050.21.24 1001.42 730 Brakes View ›
2025 ▲50%+ 183102.42.54 —— 920 Brakes View ›
2026 Too new to rank 2525.00.62 —— 251 Electrical View ›

▲50%+ = 50%+ above this model's average yearly rate. “Too new to rank”: under two years on the road, so the model year cannot be named the one with the fewest complaints yet. 1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count

Trend · vs. same-year average

1.0 2018: 1.06 1.06 2018 2019: 0.49 0.49 2019 2020: 0.44 0.44 2020 2021: 0.2 0.2 2021 2022: 0.27 0.27 2022 2023: 0.37 0.37 2023 2024: 1.42 1.42 2024

Complaints in first 2 years on the road ÷ All-vehicle average (1.00)

When complaints were filed

2017: 2 2 2017 2018: 31 31 2018 2019: 76 76 2019 2020: 80 80 2020 2021: 94 94 2021 2022: 113 113 2022 2023: 185 185 2023 2024: 273 273 2024 2025: 510 510 2025 2026: 374 374 2026

Last 12 months: 493 · Previous 12 months: 455 Within ±30% year on year

Problem areas

Transmission / powertrain ›

463 · 26.6% · 2.28 vs. all vehicles · Within ±30% year on year

Engine ›

367 · 21.1% · 0.95 vs. all vehicles · Rising

Electrical ›

264 · 15.2% · 0.97 vs. all vehicles · Within ±30% year on year

Unspecified or other ›

207 · 11.9% · 1.33 vs. all vehicles · Within ±30% year on year

Brakes ›

181 · 10.4% · 1.73 vs. all vehicles · Within ±30% year on year

Airbags & seat belts ›

52 · 3.0% · 0.79 vs. all vehicles · Too few recent reports to judge

Fuel system ›

49 · 2.8% · 0.65 vs. all vehicles · Falling

Body & structure ›

45 · 2.6% · 0.28 vs. all vehicles · Within ±30% year on year

Wheels, tires & suspension

30 · 1.7% · 0.69 vs. all vehicles · Too few recent reports to judge

Steering

27 · 1.6% · 0.24 vs. all vehicles · Too few recent reports to judge

Other

19 · 1.1% · 0.59 vs. all vehicles · Too few recent reports to judge

Lighting

18 · 1.0% · 0.67 vs. all vehicles · Too few recent reports to judge

Driver-assist systems

16 · 0.9% · 0.16 vs. all vehicles · Too few recent reports to judge

Only problem areas with at least 40 complaints get their own page.

Vehicle age at incident

  • <1 yr19.4%
  • 1–2 yrs14.6%
  • 2–3 yrs10.8%
  • 3–5 yrs24.6%
  • 5+ yrs30.7%

Median age at incident: 41 months

What owners report

  • The contact owned a 2021 Chevrolet Traverse. The contact stated that while the vehicle was parked on the driveway, the contact's sister-in-law became aware of a burning odor.
    Other · 2026-10-05 · ODI 11769100 · Fire
  • The contact owns a 2025 Chevrolet Traverse. While the contact’s wife was driving approximately 5 MPH, the brakes independently activated while the accelerator pedal was depressed.
    Engine · 2026-10-01 · ODI 11768279
  • I bought 4 new General Grabber HT tires 255/65 R 18 I have only driven on them for 13,000 miles and the tires shake and have wear on them.
    Wheels, tires & suspension · 2026-10-13 · ODI 11770767
  • When I accelerate at a stoplight the car shuddered and slammed into gear then it shop the rpms up to 8000 and back down i was barely able to make it home and when I arrived at home I tried to park and it would not go into reverse tostraighten my vehicle.
    Transmission / powertrain · 2026-10-13 · ODI 11770889
  • My 2023 traverse rs experienced a loud grinding noise and sudden loss of power, almost like i slammed the brakes on while moving. I was in the middle of the road and i could have been rear ended. 10/12/26.
    Transmission / powertrain · 2026-10-13 · ODI 11770779

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · Midsize SUVs

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Dodge Durango 78615.20.38 ImprovingWithin ±30% year on year18 Lighting
2Nissan Pathfinder 59619.20.48 WorseningRising12 Engine
3Honda Passport 75924.80.61 ImprovingRising17 Electrical
4Kia Sorento 1,44633.70.83 StableRising18 Engine
5Chevrolet Traverse 1,73842.01.04 StableWithin ±30% year on year14 Transmission / powertrain
6Ford Edge 2,24444.41.1 ImprovingWithin ±30% year on year20 Engine
7Toyota Highlander 2,16245.81.13 ImprovingRising21 Transmission / powertrain
8Hyundai Santa Fe 2,09258.41.45 WorseningRising27 Engine
9Honda Pilot 2,94563.41.57 StableWithin ±30% year on year27 Engine
10Ford Explorer 3,27064.01.59 ImprovingWithin ±30% year on year77 Transmission / powertrain
11Subaru Outback 3,81671.81.78 ImprovingWithin ±30% year on year15 Body & structure
12Kia Telluride 2,01474.31.84 ImprovingRising17 Body & structure
13Jeep Grand Cherokee 3,47782.42.04 WorseningWithin ±30% year on year53 Electrical
14Hyundai Palisade 2,471105.32.61 WorseningWithin ±30% year on year16 Airbags & seat belts

Recalls by year received

2018: 1 1 2018 2019: 1 1 2019 2020: 4 4 2020 2021: 4 4 2021 2022: 1 1 2022 2023: 2 2 2023 2026: 1 1 2026
  • Campaigns: 14
  • Do-not-drive / park-outside: 0
  • Over-the-air fix: 0

Safety recalls: 2018 (2) · 2019 (3) · 2020 (8) · 2021 (3) · 2022 (1) · 2023 (2) · 2024 (0) · 2025 (0) · 2026 (1)

Investigations

  • Electronic Brake Module Component Failure Open
    EA26006 · engineering analysis · SERVICE BRAKES · Opened 2026-08-21 · Model years: 2024, 2025, 2026

    On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist …