InsightArise CarsU.S. Owner Complaint Index
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2019 Chevrolet Traverse problems, complaints & recalls

More Within ±30% year on year

NHTSA has received 411 owner complaints about the 2019 Chevrolet Traverse, or 52.8 per year on the road — more complaints than typical (complaint index 1.31, where 1.00 is the average of all tracked vehicles). Among the 78 model-year 2019 vehicles we track, it ranks #56 of 78 by complaints per year (#1 = fewest). Against other Chevrolet models its rate is 14% higher; against other Midsize SUVs it is about the same.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2019-03-12 and 2026-10-12. Median delay from incident to filing: 10 days.

411Complaints
52.8Complaints per year on the road
1.31Complaint index vs. all tracked vehicles
3Recalls
4.1%Share involving a crash or fire
73Last 12 months

Analysis

The previous model year (2018) drew 52.7 complaints per year, about the same. The following model year (2020) drew 34.3 per year, fewer than this one. In its first two years on the road the 2019 model collected 39 complaints, 51% lower than the average vehicle of the same model year.

The most common problem area is Transmission / powertrain (37.7% of complaints), followed by Engine (15.8%) and Electrical (15.8%). Transmission / powertrain complaints are 3.2 times as common here as across all tracked vehicles. 17 reports (4.1%) describe a crash or fire; owners mention 17 injuries and 0 deaths.

Half of the reported incidents happened within 57 months of the model year's start; the busiest period was after five years (46% of incidents). In the last 12 months 73 new complaints were filed, versus 86 in the 12 months before — down 15%.

NHTSA lists 3 safety recalls for this model year.

Complaint index

  • vs. all tracked vehicles1.31
  • vs. other Chevrolet models1.14
  • vs. other 2019 models1.17
  • vs. other Midsize SUVs1.01
  • Complaints in first 2 years on the road · vs. same-year average (39)0.49
  • #56 of 78 · 2019Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201852.7 per year1.31
  • 201952.8 per year1.31
  • 202034.3 per year0.85
  • 202115.9 per year0.39
  • 202220.7 per year0.51
  • 202324.3 per year0.6
  • 202450.2 per year1.24
  • 2025102.4 per year2.54
  • 202625.0 per year0.62

Chevrolet Traverse problems, complaints & recalls by model year ›

What owners complain about

  • Transmission / powertrain155 · 37.7% · 3.23×
  • Engine65 · 15.8% · 0.71×
  • Electrical65 · 15.8% · 1.0×
  • Unspecified or other55 · 13.4% · 1.49×
  • Airbags & seat belts16 · 3.9% · 1.03×
  • Wheels, tires & suspension13 · 3.2% · 1.28×
  • Body & structure10 · 2.4% · 0.26×
  • Brakes9 · 2.2% · 0.37×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Transmission / powertrain · Engine · Electrical · Unspecified or other · Brakes · Airbags & seat belts · Fuel system · Body & structure

When complaints were filed

2019: 18 18 2019 2020: 21 21 2020 2021: 36 36 2021 2022: 57 57 2022 2023: 66 66 2023 2024: 68 68 2024 2025: 86 86 2025 2026: 59 59 2026
  • Crashes reported: 15
  • Fires reported: 2
  • Injuries: 17
  • Deaths: 0

Vehicle age at incident

  • <1 yr7.1%
  • 1–2 yrs6.8%
  • 2–3 yrs9.5%
  • 3–5 yrs31.1%
  • 5+ yrs45.5%

Median age at incident: 57 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2019 · Midsize SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2019 Nissan Pathfinder769.80.24
2019 Dodge Durango14318.40.46
2019 Hyundai Santa Fe22729.10.72
2019 Honda Passport28035.90.89
2019 Ford Explorer29938.40.95
2019 Jeep Grand Cherokee37047.51.18
2019 Chevrolet Traverse41152.81.31
2019 Kia Sorento43055.21.37
2019 Toyota Highlander49863.91.58
2019 Ford Edge77098.92.45
2019 Honda Pilot912117.12.9
2019 Subaru Outback1,036133.03.3

Safety recalls (3)

AIR BAGS:CRITICAL FASTENERS Campaign 21V246000 · 2021-04-08

Summary: General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Risk: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 20V668000 · 2020-10-29

Summary: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

AIR BAGS Campaign 18V774000 · 2018-11-01

Summary: General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

Risk: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.