InsightArise CarsU.S. Owner Complaint Index
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2019 Subaru Outback problems, complaints & recalls

Far more Falling

NHTSA has received 1,036 owner complaints about the 2019 Subaru Outback, or 133.0 per year on the road — far more complaints than typical (complaint index 3.30, where 1.00 is the average of all tracked vehicles). Among the 78 model-year 2019 vehicles we track, it ranks #74 of 78 by complaints per year (#1 = fewest). Against other Subaru models its rate is 266% higher; against other Midsize SUVs it is 153% higher.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2018-08-18 and 2026-10-10. Median delay from incident to filing: 9 days.

1,036Complaints
133.0Complaints per year on the road
3.3Complaint index vs. all tracked vehicles
3Recalls
2.5%Share involving a crash or fire
24Last 12 months

Analysis

The previous model year (2018) drew 92.6 complaints per year, fewer than this one. The following model year (2020) drew 132.4 per year, about the same. In its first two years on the road the 2019 model collected 352 complaints, 344% higher than the average vehicle of the same model year.

The most common problem area is Body & structure (36.4% of complaints), followed by Electrical (34.4%) and Unspecified or other (12.6%). Body & structure complaints are 4.0 times as common here as across all tracked vehicles. 26 reports (2.5%) describe a crash or fire; owners mention 18 injuries and 0 deaths.

Half of the reported incidents happened within 29 months of the model year's start; the busiest period was years three to five (28% of incidents). In the last 12 months 24 new complaints were filed, versus 65 in the 12 months before — down 63%.

NHTSA lists 3 safety recalls for this model year.

Complaint index

  • vs. all tracked vehicles3.3
  • vs. other Subaru models3.66
  • vs. other 2019 models2.95
  • vs. other Midsize SUVs2.53
  • Complaints in first 2 years on the road · vs. same-year average (352)4.44
  • #74 of 78 · 2019Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201892.6 per year2.29
  • 2019133.0 per year3.3
  • 2020132.4 per year3.28
  • 202151.3 per year1.27
  • 202297.1 per year2.41
  • 202323.5 per year0.58
  • 202435.5 per year0.88
  • 202545.9 per year1.14
  • 202635.0 per year0.87

Subaru Outback problems, complaints & recalls by model year ›

What owners complain about

  • Body & structure377 · 36.4% · 4.0×
  • Electrical356 · 34.4% · 2.19×
  • Unspecified or other131 · 12.6% · 1.4×
  • Engine40 · 3.9% · 0.17×
  • Steering27 · 2.6% · 0.41×
  • Driver-assist systems23 · 2.2% · 0.38×
  • Brakes18 · 1.7% · 0.28×
  • Fuel system18 · 1.7% · 0.39×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Body & structure · Electrical · Unspecified or other · Engine · Driver-assist systems · Transmission / powertrain · Airbags & seat belts · Steering · Brakes · Fuel system

When complaints were filed

2018: 4 4 2018 2019: 118 118 2019 2020: 230 230 2020 2021: 201 201 2021 2022: 170 170 2022 2023: 129 129 2023 2024: 114 114 2024 2025: 49 49 2025 2026: 21 21 2026
  • Crashes reported: 24
  • Fires reported: 2
  • Injuries: 18
  • Deaths: 0

Vehicle age at incident

  • <1 yr19.5%
  • 1–2 yrs20.3%
  • 2–3 yrs18.1%
  • 3–5 yrs27.7%
  • 5+ yrs14.4%

Median age at incident: 29 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2019 · Midsize SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2019 Nissan Pathfinder769.80.24
2019 Dodge Durango14318.40.46
2019 Hyundai Santa Fe22729.10.72
2019 Honda Passport28035.90.89
2019 Ford Explorer29938.40.95
2019 Jeep Grand Cherokee37047.51.18
2019 Chevrolet Traverse41152.81.31
2019 Kia Sorento43055.21.37
2019 Toyota Highlander49863.91.58
2019 Ford Edge77098.92.45
2019 Honda Pilot912117.12.9
2019 Subaru Outback1,036133.03.3

Safety recalls (3)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 21V587000 · 2021-07-29

Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 20V218000 · 2020-04-16

Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.

Risk: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.

Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.

STRUCTURE Campaign 19V493000 · 2019-06-26

Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.

Risk: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.

Remedy: Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.