NHTSA has received 140 owner complaints about the 2019 Dodge Durango, or 18.2 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.43, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #23 for fewest complaints per year. Against other Dodge models its rate is 42% higher; against other Midsize SUVs it is 66% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2019-02-17 and 2026-07-24. Median delay from incident to filing: 9 days.
140Complaints
18.2Complaints per year on the road
0.43Complaint index vs. all tracked vehicles
4Recalls
4.3%Share involving a crash or fire
22Last 12 months
Analysis
The previous model year (2018) drew 26.4 complaints per year, more than this one. The following model year (2020) drew 10.9 per year, fewer than this one. In its first two years on the road the 2019 model collected 21 complaints, 74% lower than the average vehicle of the same model year.
The most common problem area is Lighting (20.7% of complaints), followed by Electrical (20.0%) and Engine (19.3%). Lighting complaints are 13.2 times as common here as across all tracked vehicles. Within Lighting reports, owners most often mention “water”, “racetrack”, “tail light”, “rear” and “track light”. 6 reports (4.3%) describe a crash or fire; owners mention 8 injuries and 0 deaths.
Half of the reported incidents happened within 49 months of the model year's start; the busiest period was years three to five (39% of incidents). In the last 12 months 22 new complaints were filed, versus 20 in the 12 months before — a steady pace.
NHTSA lists 4 safety recalls for this model year. 39% of the complaints fall in component areas that a recall addresses. 1 NHTSA defect investigation covers this model year; the most recent is “Active Head Rest Inadvertent Deployment” (opened 2019-09-09, closed 2026-02-25).
Complaint index
vs. all tracked vehicles0.43
vs. other Dodge models1.42
vs. other 2019 models0.4
vs. other Midsize SUVs0.34
Complaints in first 2 years on the road · vs. same-year average (21)0.26
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames.
Electrical · 2024-10-14 · ODI 11619623 · Fire
I had a car accident on 1/29/24 .Regarding to my car damages . Airbags did not deploy during the accident.I believe my speed was 29-35 mph typically airbags deploy when the crash is the equivalent of an impact into a rigid wall at 10-12 mph.is anything we can…
The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned off, the vehicle independently started, and the contact was alerted by the audible sound coming from the horn.
Electrical · 2026-07-24 · ODI 11752707
The driver and passenger front seat seat belts do not retract. They hang loose when on and if the windows are open will even loosen up more when wind catches them.
Airbags & seat belts · 2026-07-17 · ODI 11751047
The rear taligate track light for brakes is not working. Some of the lights are out when braking
Lighting · 2026-05-24 · ODI 11739840
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Risk: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Risk: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Campaign 20V191000 · 2020-09-10 · Over-the-air fix
Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Campaign 20V183000 · 2020-03-26
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Risk: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
PE19014 · SEATS:FRONT ASSEMBLY:HEAD RESTRAINT · Opened 2019-09-09 · Closed 2026-02-25 · Model years: 2018, 2019, 2020
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small …
Frequently asked questions
How many complaints were filed for the 2019 Dodge Durango?
140 complaints were filed with NHTSA for the 2019 Dodge Durango, or about 18.2 per year on the road.
What is the most common problem reported for the 2019 Dodge Durango?
The most common category is Lighting, accounting for 20.7% of complaints.
Does the 2019 Dodge Durango have any recalls?
NHTSA lists 4 safety recall(s) for this model year. 1 NHTSA defect investigation covers this model year; the most recent is “Active Head Rest Inadvertent Deployment” (opened 2019-09-09, closed 2026-02-25).
Is the 2019 Dodge Durango still generating complaints?
In the last 12 months 22 new complaints were filed, versus 20 in the 12 months before — a steady pace.
How does the 2019 Dodge Durango compare with similar vehicles?
NHTSA has received 140 owner complaints about the 2019 Dodge Durango, or 18.2 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.43, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #23 for fewest complaints per year. Against other Dodge models its rate is 42% higher; against other Midsize SUVs it is 66% lower.