NHTSA has received 229 owner complaints about the 2018 Dodge Durango, or 26.4 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.63, where 1.00 is the average of all tracked vehicles). Among the 73 model-year 2018 vehicles we track, it ranks #39 for fewest complaints per year. Against other Dodge models its rate is 106% higher; against other Midsize SUVs it is 50% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2018-02-12 and 2026-08-04. Median delay from incident to filing: 9 days.
229Complaints
26.4Complaints per year on the road
0.63Complaint index vs. all tracked vehicles
5Recalls
3.9%Share involving a crash or fire
21Last 12 months
Analysis
The following model year (2019) drew 18.2 per year, fewer than this one. In its first two years on the road the 2018 model collected 41 complaints, 54% lower than the average vehicle of the same model year.
The most common problem area is Electrical (33.2% of complaints), followed by Lighting (16.2%) and Engine (11.8%). Electrical complaints are 2.1 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “radio”, “navigation”, “screen”, “racetrack” and “uconnect”. 9 reports (3.9%) describe a crash or fire; owners mention 5 injuries and 0 deaths.
Half of the reported incidents happened within 52 months of the model year's start; the busiest period was after five years (36% of incidents). In the last 12 months 21 new complaints were filed, versus 29 in the 12 months before — a steady pace.
NHTSA lists 5 safety recalls for this model year. 45% of the complaints fall in component areas that a recall addresses. 2 NHTSA defect investigations cover this model year; the most recent is “Desiccated Air Bag Inflator Rupture” (opened 2021-09-17, still open).
Complaint index
vs. all tracked vehicles0.63
vs. other Dodge models2.06
vs. other 2018 models0.54
vs. other Midsize SUVs0.5
Complaints in first 2 years on the road · vs. same-year average (41)0.46
While driving, the passenger front headrest suddenly popped forward hitting the passenger in the back of the head aggressively and unexpectedly. No accident involved or any aggressive braking. The vehicle/headrest is available for inspection upon request.
Other · 2026-05-04 · ODI 11735703
The driver side headrest "deployed" and pushed the headrest to the back of my head. I was sitting in the driver seat and the vehicle was parked, and when I moved a bag from the front passenger seat to the middle row, the driver side headrest opened on it's…
Airbags & seat belts · 2024-08-05 · ODI 11606456
Back to back error codes P0300 P0108 P1404 P0172 Rough running engine. Very strong smell of fuel at two different times while driving. Vehicle not responding to gas pedal while driving on highway. Repairs at thousands of dollars.
Engine · 2026-08-04 · ODI 11754642
The contact owns a 2018 Dodge Durango. The contact stated that a section of the rear light was inoperable. The passenger’s side light was inoperable. There were no warning lights illuminated.
Lighting · 2026-07-10 · ODI 11749577
The passenger side active headrest restraint deployed at 3mph in a parking lot. There had been a safety recall for apparently my vin is not covered per dodge. [XXX] If this would have happened on the drivers side at highway speeds, it could have been deadly.
Other · 2026-06-19 · ODI 11745257
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Risk: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Risk: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 18V280000 · 2018-05-01
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Risk: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
EA21002 · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · Opened 2021-09-17 · Model years: 2018
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…
Active Head Rest Inadvertent DeploymentClosed
PE19014 · SEATS:FRONT ASSEMBLY:HEAD RESTRAINT · Opened 2019-09-09 · Closed 2026-02-25 · Model years: 2018, 2019, 2020
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small …
Frequently asked questions
How many complaints were filed for the 2018 Dodge Durango?
229 complaints were filed with NHTSA for the 2018 Dodge Durango, or about 26.4 per year on the road.
What is the most common problem reported for the 2018 Dodge Durango?
The most common category is Electrical, accounting for 33.2% of complaints.
Does the 2018 Dodge Durango have any recalls?
NHTSA lists 5 safety recall(s) for this model year. 2 NHTSA defect investigations cover this model year; the most recent is “Desiccated Air Bag Inflator Rupture” (opened 2021-09-17, still open).
Is the 2018 Dodge Durango still generating complaints?
In the last 12 months 21 new complaints were filed, versus 29 in the 12 months before — a steady pace.
How does the 2018 Dodge Durango compare with similar vehicles?
NHTSA has received 229 owner complaints about the 2018 Dodge Durango, or 26.4 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.63, where 1.00 is the average of all tracked vehicles). Among the 73 model-year 2018 vehicles we track, it ranks #39 for fewest complaints per year. Against other Dodge models its rate is 106% higher; against other Midsize SUVs it is 50% lower.