InsightArise CarsU.S. Owner Complaint Index
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2018 Hyundai Santa Fe problems, complaints & recalls

Typical Within ±30% year on year

NHTSA has received 432 owner complaints about the 2018 Hyundai Santa Fe, or 49.2 per year on the road — a typical number of complaints (complaint index 1.22, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2018 vehicles we track, it ranks #53 of 76 by complaints per year (#1 = fewest). Against other Hyundai models its rate is 9% lower; against other Midsize SUVs it is 6% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2017-11-13 and 2026-10-09. Median delay from incident to filing: 17 days.

432Complaints
49.2Complaints per year on the road
1.22Complaint index vs. all tracked vehicles
5Recalls · ⚠ 2
5.8%Share involving a crash or fire
59Last 12 months

Analysis

The following model year (2019) drew 29.1 per year, fewer than this one. In its first two years on the road the 2018 model collected 56 complaints, 35% lower than the average vehicle of the same model year.

The most common problem area is Engine (60.9% of complaints), followed by Brakes (13.4%) and Unspecified or other (6.9%). Engine complaints are 2.7 times as common here as across all tracked vehicles. 25 reports (5.8%) describe a crash or fire; owners mention 13 injuries and 0 deaths.

Half of the reported incidents happened within 64 months of the model year's start; the busiest period was after five years (54% of incidents). In the last 12 months 59 new complaints were filed, versus 79 in the 12 months before — down 25%.

NHTSA lists 5 safety recalls for this model year, 2 with a do-not-drive or park-outside warning. 2 NHTSA investigations cover this model year; the most recent is “Hyundai and Kia ABS Module Fires” (audit query, opened 2023-11-17, still open).

Complaint index

  • vs. all tracked vehicles1.22
  • vs. other Hyundai models0.91
  • vs. other 2018 models1.04
  • vs. other Midsize SUVs0.94
  • Complaints in first 2 years on the road · vs. same-year average (56)0.65
  • #53 of 76 · 2018Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201849.2 per year1.22
  • 201929.1 per year0.72
  • 202031.8 per year0.79
  • 202132.3 per year0.8
  • 202255.1 per year1.37
  • 202376.5 per year1.9
  • 202468.1 per year1.69
  • 2025129.8 per year3.22
  • 202654.0 per year1.34

Hyundai Santa Fe problems, complaints & recalls by model year ›

What owners complain about

  • Engine263 · 60.9% · 2.73×
  • Brakes58 · 13.4% · 2.22×
  • Unspecified or other30 · 6.9% · 0.77×
  • Electrical17 · 3.9% · 0.25×
  • Airbags & seat belts13 · 3.0% · 0.79×
  • Transmission / powertrain11 · 2.5% · 0.21×
  • Other9 · 2.1% · 1.14×
  • Steering7 · 1.6% · 0.25×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Engine · Unspecified or other · Transmission / powertrain · Electrical · Body & structure · Driver-assist systems · Brakes · Airbags & seat belts · Wheels, tires & suspension · Fuel system

When complaints were filed

2017: 2 2 2017 2018: 25 25 2018 2019: 29 29 2019 2020: 14 14 2020 2021: 15 15 2021 2022: 87 87 2022 2023: 70 70 2023 2024: 70 70 2024 2025: 72 72 2025 2026: 48 48 2026
  • Crashes reported: 13
  • Fires reported: 12
  • Injuries: 13
  • Deaths: 0

Vehicle age at incident

  • <1 yr7.9%
  • 1–2 yrs6.7%
  • 2–3 yrs3.0%
  • 3–5 yrs28.2%
  • 5+ yrs54.2%

Median age at incident: 64 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2018 · Midsize SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2018 Nissan Pathfinder778.80.22
2018 Dodge Durango23326.50.66
2018 Kia Sorento25529.00.72
2018 Toyota Highlander27331.10.77
2018 Hyundai Santa Fe43249.21.22
2018 Honda Pilot44050.11.24
2018 Chevrolet Traverse46352.71.31
2018 Ford Explorer73583.62.07
2018 Subaru Outback81492.62.29
2018 Ford Edge83995.52.37
2018 Jeep Grand Cherokee85597.32.41

Safety recalls (5)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Campaign 22V810000 · 2022-10-27

⚠ Park-outside / do-not-drive warning

Summary: Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 237. This recall is an expansion of recall 22V-056.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Campaign 22V056000 · 2022-02-03

⚠ Park-outside / do-not-drive warning

Summary: Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.

STEERING: STEERING WHEEL/HANDLE BAR Campaign 18V118000 · 2018-02-17

Summary: Hyundai Motor America (Hyundai) is recalling certain 2018 Hyundai Santa Fe and Santa Fe Sport vehicles. The steering wheel assembly may break, possibly resulting in the steering wheel separating from the steering column while driving.

Risk: A steering wheel separation while driving can cause a loss of vehicle control and increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will check the production lot number of the steering wheel assembly, replacing it as necessary, free of charge. The recall began on March 26, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 173.

AIR BAGS:SIDE/WINDOW Campaign 17V801000 · 2017-12-13

Summary: Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.

Risk: If the component detaches during deployment, the curtain air bag may not inflate properly during a crash, increasing the risk of injury. Additionally, if the detached component were to enter the vehicle occupant compartment, there could be an increased risk of occupant injury.

Remedy: Hyundai will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 171.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS Campaign 17V577000 · 2017-09-20

Summary: Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The front coil springs may have been improperly manufactured and, as a result, may fracture under certain loads while driving.

Risk: If the coil spring fractures, it can puncture the tire, causing a loss of vehicle control and increasing the risk of a crash.

Remedy: All of the affected vehicles are currently unsold on dealer lots. Dealers will replace both front coil springs, free of charge prior to the vehicle's sale. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 167.

How to check whether your car has an open recall ›

Investigations