InsightArise Cars美國車主申訴指數
繁體中文

2018 年款 Hyundai Santa Fe 問題、申訴與召回

一般 年增減 30% 以內

NHTSA 收到 2018 年款 Hyundai Santa Fe 的車主申訴共 432 筆,換算每車齡年 49.2 筆,申訴數屬一般水準(申訴指數 1.22;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2018 年款車中,它的每年申訴數由少到多排第 53 名。與 Hyundai 其他車款相比,它的申訴率低 9%;與其他中型 SUV相比則低 6%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2017-11-13 與 2026-10-09 之間。 事故發生到提出申訴的中位延遲:17 天。

432申訴
49.2每車齡年申訴數
1.22申訴指數 對比全部追蹤車款
5召回 · ⚠ 2
5.8%涉及碰撞或起火的比例
59近 12 個月

分析

後一年款(2019)每年 29.1 筆,比這一年款少。2018 年款上路前兩年累積 56 筆申訴,比同年款車的平均低 35%。

最常見的問題類別是引擎(佔申訴 60.9%),其次是煞車(13.4%)與未指明或其他(6.9%)。引擎類申訴在這裡的比例是全部追蹤車款的 2.7 倍。有 25 筆申訴(5.8%)提到碰撞或起火;車主通報 13 人受傷、0 人死亡。

一半的事故發生在年款起算 64 個月內;最集中的時期是五年以後(佔 54%)。近 12 個月新增 59 筆申訴,前 12 個月是 79 筆,減少 25%。

NHTSA 列出這個年款 5 件安全召回,其中 2 件帶有勿駕駛或停戶外警告。有 2 件 NHTSA 調查涵蓋這個年款,最近一件是「Hyundai and Kia ABS Module Fires」(稽核查詢,2023-11-17 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款1.22
  • 對比 Hyundai 其他車款0.91
  • 對比其他 2018 年款1.04
  • 對比其他中型 SUV0.94
  • 上路前兩年的申訴數 · 對比同年款平均 (56)0.65
  • 第 53 名/共 76 · 2018排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201849.2 每年1.22
  • 201929.1 每年0.72
  • 202031.8 每年0.79
  • 202132.3 每年0.8
  • 202255.1 每年1.37
  • 202376.5 每年1.9
  • 202468.1 每年1.69
  • 2025129.8 每年3.22
  • 202654.0 每年1.34

Hyundai Santa Fe 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎263 · 60.9% · 2.73×
  • 煞車58 · 13.4% · 2.22×
  • 未指明或其他30 · 6.9% · 0.77×
  • 電系17 · 3.9% · 0.25×
  • 安全氣囊與安全帶13 · 3.0% · 0.79×
  • 變速箱/動力系統11 · 2.5% · 0.21×
  • 其他9 · 2.1% · 1.14×
  • 轉向7 · 1.6% · 0.25×

對比全部車款: 1.00 = 全部車款平均

問題分類: 引擎 · 未指明或其他 · 變速箱/動力系統 · 電系 · 車身與結構 · 駕駛輔助系統 · 煞車 · 安全氣囊與安全帶 · 輪胎、輪圈與懸吊 · 燃油系統

申訴提出的年份

2017: 2 2 2017 2018: 25 25 2018 2019: 29 29 2019 2020: 14 14 2020 2021: 15 15 2021 2022: 87 87 2022 2023: 70 70 2023 2024: 70 70 2024 2025: 72 72 2025 2026: 48 48 2026
  • 通報碰撞: 13
  • 通報起火: 12
  • 受傷: 13
  • 死亡: 0

事故發生時的車齡

  • 1 年內7.9%
  • 1–2 年6.7%
  • 2–3 年3.0%
  • 3–5 年28.2%
  • 5 年以上54.2%

事故車齡中位數: 64 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2018 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2018 Nissan Pathfinder778.80.22
2018 Dodge Durango23326.50.66
2018 Kia Sorento25529.00.72
2018 Toyota Highlander27331.10.77
2018 Hyundai Santa Fe43249.21.22
2018 Honda Pilot44050.11.24
2018 Chevrolet Traverse46352.71.31
2018 Ford Explorer73583.62.07
2018 Subaru Outback81492.62.29
2018 Ford Edge83995.52.37
2018 Jeep Grand Cherokee85597.32.41

安全召回 (5)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 案號 22V810000 · 2022-10-27

⚠ 停在戶外/勿駕駛警告

摘要: Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire while parked or driving.

風險: An engine compartment fire while parked or driving can increase the risk of injury.

處置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 237. This recall is an expansion of recall 22V-056.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 案號 22V056000 · 2022-02-03

⚠ 停在戶外/勿駕駛警告

摘要: Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.

風險: An engine compartment fire while parked or driving can increase the risk of injury.

處置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.

STEERING: STEERING WHEEL/HANDLE BAR 案號 18V118000 · 2018-02-17

摘要: Hyundai Motor America (Hyundai) is recalling certain 2018 Hyundai Santa Fe and Santa Fe Sport vehicles. The steering wheel assembly may break, possibly resulting in the steering wheel separating from the steering column while driving.

風險: A steering wheel separation while driving can cause a loss of vehicle control and increase the risk of a crash.

處置: Hyundai will notify owners, and dealers will check the production lot number of the steering wheel assembly, replacing it as necessary, free of charge. The recall began on March 26, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 173.

AIR BAGS:SIDE/WINDOW 案號 17V801000 · 2017-12-13

摘要: Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.

風險: If the component detaches during deployment, the curtain air bag may not inflate properly during a crash, increasing the risk of injury. Additionally, if the detached component were to enter the vehicle occupant compartment, there could be an increased risk of occupant injury.

處置: Hyundai will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 171.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS 案號 17V577000 · 2017-09-20

摘要: Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The front coil springs may have been improperly manufactured and, as a result, may fracture under certain loads while driving.

風險: If the coil spring fractures, it can puncture the tire, causing a loss of vehicle control and increasing the risk of a crash.

處置: All of the affected vehicles are currently unsold on dealer lots. Dealers will replace both front coil springs, free of charge prior to the vehicle's sale. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 167.

怎麼查你的車有沒有未完成的召回 ›

調查