InsightArise Cars美國車主申訴指數
繁體中文

2018 年款 Ford Explorer 問題、申訴與召回

較多 平穩

NHTSA 收到 2018 年款 Ford Explorer 的車主申訴共 726 筆,換算每車齡年 83.7 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.99;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 60 名。與 Ford 其他車款相比,它的申訴率高 54%;與其他中型 SUV相比則高 58%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2018-02-12 與 2026-09-01 之間。 事故發生到提出申訴的中位延遲:20 天。

726申訴
83.7每車齡年申訴數
1.99申訴指數 對比全部追蹤車款
7召回
3.0%涉及碰撞或起火的比例
142近 12 個月

分析

後一年款(2019)每年 37.9 筆,比這一年款少。2018 年款上路前兩年累積 83 筆申訴,比同年款車的平均低 7%。

最常見的問題類別是車身與結構(佔申訴 40.8%),其次是內裝與配備(16.5%)與引擎(16.3%)。車身與結構類申訴在這裡的比例是全部追蹤車款的 4.5 倍。在車身與結構類申訴裡,車主最常提到 “notification structure”、“structure recall”、“trim”、“a-pillar”與“received notification”。有 22 筆申訴(3.0%)提到碰撞或起火;車主通報 12 人受傷、0 人死亡。

一半的事故發生在年款起算 72 個月內;最集中的時期是五年以後(佔 68%)。近 12 個月新增 142 筆申訴,前 12 個月是 179 筆,速度大致平穩。

NHTSA 列出這個年款 7 件安全召回。 有 64% 的申訴落在召回已處理的零件範圍。有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Windshield trim molding Item detachment」(2023-01-27 開啟,已於 2024-02-08 結案)。

申訴指數

  • 對比全部追蹤車款1.99
  • 對比 Ford 其他車款1.54
  • 對比其他 2018 年款1.7
  • 對比其他中型 SUV1.58
  • 上路前兩年的申訴數 · 對比同年款平均 (83)0.93
  • 第 60 名/共 73 · 2018排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201883.7 每年1.99
  • 201937.9 每年0.9
  • 2020180.2 每年4.28
  • 202174.0 每年1.76
  • 202255.6 每年1.32
  • 202329.1 每年0.69
  • 20247.1 每年0.17
  • 202557.4 每年1.36

Ford Explorer 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 車身與結構296 · 40.8% · 4.45×
  • 內裝與配備120 · 16.5% · 1.84×
  • 引擎118 · 16.3% · 0.73×
  • 電系63 · 8.7% · 0.55×
  • 變速箱/動力系統35 · 4.8% · 0.41×
  • 輪胎、輪圈與懸吊34 · 4.7% · 1.89×
  • 轉向16 · 2.2% · 0.34×
  • 燃油系統14 · 1.9% · 0.44×

對比全部車款: 1.00 = 全部車款平均

車身與結構 · 申訴中常見的詞

  • notification structure130
  • structure recall120
  • trim122
  • a-pillar81
  • received notification134
  • detached81

內裝與配備 · 申訴中常見的詞

  • trim25
  • cabin19
  • windshield33
  • exhaust19
  • smell18
  • a-pillar9

引擎 · 申訴中常見的詞

  • water pump32
  • coolant33
  • engine67
  • exhaust22
  • independent25
  • overheated11

問題分類: 變速箱/動力系統 · 車身與結構 · 電系 · 內裝與配備 · 引擎 · 煞車 · 輪胎、輪圈與懸吊 · 燃油系統 · 轉向 · 安全氣囊與安全帶 · 燈光 · 駕駛輔助系統

申訴提出的年份

2018: 40 40 2018 2019: 43 43 2019 2020: 37 37 2020 2021: 38 38 2021 2022: 41 41 2022 2023: 123 123 2023 2024: 134 134 2024 2025: 190 190 2025 2026: 80 80 2026
  • 通報碰撞: 15
  • 通報起火: 7
  • 受傷: 12
  • 死亡: 0

事故發生時的車齡

  • 1 年內7.0%
  • 1–2 年5.9%
  • 2–3 年4.8%
  • 3–5 年13.8%
  • 5 年以上68.5%

事故車齡中位數: 72 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2018 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2018 Nissan Pathfinder778.90.21
2018 Dodge Durango22926.40.63
2018 Kia Sorento25229.10.69
2018 Toyota Highlander26931.00.74
2018 Hyundai Santa Fe42749.21.17
2018 Honda Pilot43750.41.2
2018 Chevrolet Traverse45752.71.25
2018 Ford Explorer72683.71.99
2018 Ford Edge80092.22.19
2018 Subaru Outback80793.02.21
2018 Jeep Grand Cherokee85398.32.34

安全召回 (7)

STRUCTURE:BODY 案號 26V448000 · 2026-07-14

摘要: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

風險: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

處置: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

SUSPENSION:REAR 案號 26V101000 · 2026-02-20

摘要: Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

風險: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

處置: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 案號 25V685000 · 2025-10-10

摘要: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

風險: An electrical short circuit can increase the risk of a fire.

處置: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

STRUCTURE:BODY:ROOF AND PILLARS 案號 24V031000 · 2024-01-19

摘要: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

風險: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

處置: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

STRUCTURE:BODY 案號 21V316000 · 2021-05-05

摘要: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

風險: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

處置: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

SEATS:FRONT ASSEMBLY:RECLINER 案號 19V633000 · 2019-08-28

摘要: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

風險: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

處置: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

FUEL SYSTEM, GASOLINE 案號 18V807000 · 2018-11-14

摘要: Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.

風險: A fuel leak in the presence of an ignition source can increase the risk of a fire.

處置: Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2018 年款 Ford Explorer 有多少申訴?

NHTSA 收到 2018 年款 Ford Explorer 共 726 筆申訴,約每車齡年 83.7 筆。

2018 年款 Ford Explorer 最常見的問題是什麼?

最常見的類別是車身與結構,佔申訴的 40.8%。

2018 年款 Ford Explorer 有召回嗎?

NHTSA 列出這個年款 7 件安全召回。 有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Windshield trim molding Item detachment」(2023-01-27 開啟,已於 2024-02-08 結案)。

2018 年款 Ford Explorer 現在還有人在申訴嗎?

近 12 個月新增 142 筆申訴,前 12 個月是 179 筆,速度大致平穩。

2018 年款 Ford Explorer 跟同類車比起來如何?

NHTSA 收到 2018 年款 Ford Explorer 的車主申訴共 726 筆,換算每車齡年 83.7 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.99;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 60 名。與 Ford 其他車款相比,它的申訴率高 54%;與其他中型 SUV相比則高 58%。