Ford 各車款申訴與召回
Ford 的 10 款車、76 個年款，NHTSA 累計收到 22,404 筆車主申訴與 308 件召回案。品牌平均每車齡年 50.7 筆，申訴比一般車多（指數 1.26）。
分析
追蹤的 Ford 車款中，Mustang 的每年申訴最少，F-150 最多。按年款看，品牌平均申訴率以 2018 年款最高（每年 111.5 筆），2024 年款最低（28.3 筆）。
Ford 車主抱怨變速箱／動力系統的比例高於整體：佔申訴 24.1%，是全部追蹤車款的 2.1 倍。近 12 個月車主提出 5,136 筆申訴，前 12 個月是 5,507 筆，減少 7%。
召回：追蹤年款合計 308 件召回案，以 2025 年收件最多（82 件），其中 7 件帶有勿駕駛或停戶外警告。有 21 件 NHTSA 調查涉及 Ford 車款，其中 6 件仍在進行。
車款
| 車款 | 級距 | 申訴 | 每車齡年申訴數 | 申訴指數 | 趨勢 | 近期動態 | 召回 | 調查 | 最常見問題 |
|---|---|---|---|---|---|---|---|---|---|
| Ford F-150 | 全尺寸皮卡 | 6,163 | 117.6 | 2.91 | 改善中 | 年增減 30% 以內 | 84 | 5 | 變速箱／動力系統 |
| Ford Escape | 緊湊型 SUV | 5,254 | 87.3 | 2.16 | 持平 | 年增減 30% 以內 | 50 | 5 | 引擎 |
| Ford Explorer | 中型 SUV | 3,270 | 64.0 | 1.59 | 改善中 | 年增減 30% 以內 | 77 | 7 | 變速箱／動力系統 |
| Ford Edge | 中型 SUV | 2,244 | 44.4 | 1.1 | 改善中 | 年增減 30% 以內 | 20 | 3 | 引擎 |
| Ford Bronco | 越野 SUV | 980 | 41.1 | 1.02 | 改善中 | 升溫 | 50 | 4 | 車身與結構 |
| Ford Expedition | 全尺寸 SUV | 1,856 | 34.6 | 0.86 | 惡化中 | 年增減 30% 以內 | 46 | 5 | 變速箱／動力系統 |
| Ford F-150 Lightning | 電動車 | 551 | 33.4 | 0.83 | 改善中 | 降溫 | 2 | 1 | 電系 |
| Ford Mustang Mach-E | 電動車 | 678 | 24.8 | 0.61 | 改善中 | 年增減 30% 以內 | 0 | 4 | 電系 |
| Ford Ranger | 中型皮卡 | 713 | 18.8 | 0.47 | 改善中 | 升溫 | 41 | 1 | 變速箱／動力系統 |
| Ford Mustang | 跑車與肌肉車 | 695 | 14.6 | 0.36 | 惡化中 | 年增減 30% 以內 | 40 | 1 | 引擎 |
1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。
各年款 · 每車齡年申訴數
全部車款平均: 40.4
車主在抱怨什麼
對比全部車款: 1.00 = 全部車款平均
召回（依收件年份）
勿駕駛／停戶外: 7
調查
- Loss of Motive Power 進行中
The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompanied by an "Engine Coolant Over Temperature" warning message. The petition further alleges that afte…
- NU Car rental of vehicles with open recalls 進行中
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at …
- Underbody shields detachment 已結案
The Office of Defects Investigation (ODI) received a petition on August 22, 2025, requesting a defect investigation into an alleged defect of the “underbody shields” on model year (MY) 2020 Ford Explorer vehicles. The petition alleges premature degradation and detachment of the plastic underbody shields, potentially leading to road debris. The petition itself can be reviewed at NHTSA.gov under ODI…
- Collisions Involving Ford BlueCruise 進行中
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- Seat Belt Retractor Pretensioner Inadvertent Deployment 已結案
On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around th…
- Low-pressure fuel pump failure 已結案
On July 29, 2024, the Office of Defects Investigation (ODI) opened PE24019 to investigate complaints of low-pressure fuel pump failures in MY 2021 Ford Bronco vehicles. Some consumers reported that the failure occurred without warning while driving, resulting in a complete loss of motive power with no ability to restart the engine. Ford determined that several other vehicle models contain low-pressu…
- Collisions Involving Ford BlueCruise 已結案
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- Underhood fires caused by fuel leak 已結案
On April 11, 2024, NHTSA’s Office of Defects Investigation (“ODI”) opened this Recall Query (“RQ”) to investigate the adequacy of, including various safety concerns associated with, the remedy program in recalls 22V-859 (filed Nov. 18, 2022) and 24V-187 (filed Mar. 8, 2024). The vehicle population associated with these recalls includes certain MY 2020-2022 Ford Escape vehicles and MY 2021-2023 For…